Reviews of Coastlands Musgrave Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
315 - 319 Peter Mokaba Ridge , Musgrave, 4001 Durban, South Africa

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Reviewed: September 4, 2025 · Stayed in August 2025
Verified reviewReviewed: September 3, 2025 · Stayed in August 2025
Verified reviewReviewed: September 3, 2025 · Stayed in August 2025
Verified reviewReviewed: September 2, 2025 · Stayed in July 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewBreakfast was amazing. Moment I saw Chef Derrick I knew quality was definitely there. Complements to “Chef my Chef”
Wifi was not connecting from the room, it was only active when you by reception area. Trainees should be more friendly a little bit of smile wouldn’t hurt. Bathtub stopper not working properly. Sanitation stations should be checked frequently the one by the elevator at reception was completely empty. Fruit platter was off didn’t even touch it.
Dear Thando, Thank you for your feedback, and for taking the time to write about your visit. We apologise for the inconveniences you faced during your stay, especially with the WiFi connectivity, friendliness of the trainees, bathtub stopper, and sanitation stations. Your compliments on the breakfast and Chef Derrick are greatly appreciated.We assure you that we are working to address these issues promptly to enhance the overall guest experience. We look forward to welcoming you back to Coastlands Musgrave Hotel and Convention Centre soon! Kind regards, André-B van Wyk Group Marketing and Sales Manager
Dear Thando, Thank you for your feedback, and for taking the time to write about your visit. We apologise for the inconveniences you faced during your stay, especially with the WiFi connectivity, friendliness of the trainees, bathtub stop… Show more
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewEVERYTHING 🤍
NOTHING
Dear Simphiwe Simmié, Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that you found everything to your satisfaction during your stay, from the service to the comfort of the beds. Your perfect ratings across the board are truly appreciated! We look forward to welcoming you back to Coastlands Musgrave Hotel and Convention Centre soon! Kind regards, André-B Van Wyk Group Marketing and Sales Manager
Dear Simphiwe Simmié, Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that you found everything to your satisfaction during your stay, from the service to the comfort of the beds. Y… Show more
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewNothing
The rooms The bathroom Carpets dirty Dirty walls No complimentary water
Dear Muhammed, Thank you for your feedback, and for taking the time to write about your visit. We apologise for the issues you experienced with the rooms, bathroom, and cleanliness. Your comments have been noted, and we will address these concerns to improve our services. We look forward to welcoming you back to Coastlands Musgrave Hotel and Convention Centre soon! Kind regards, André-B Van Wyk Group Marketing and Sales Manager
Dear Muhammed, Thank you for your feedback, and for taking the time to write about your visit. We apologise for the issues you experienced with the rooms, bathroom, and cleanliness. Your comments have been noted, and we will address these … Show more
Reviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in July 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewunfortuntaley an embedded smell of cigarette smoke. Not sure how hotels get rid of it. I acknowledge that it is difficult to get guests not to smoke in the rooms. But the smell is there ... in carpets, mattress, pillows etc
Dear Pat, Thank you for your feedback, and for taking the time to write about your visit. We are sorry to hear about the issue you faced with the smell of cigarette smoke. We understand the discomfort it can cause and will take steps to address this promptly. Despite this, we are delighted to see your positive ratings for our other services. We look forward to welcoming you back to Coastlands Musgrave Hotel and Convention Centre soon! Kind regards, André-B Van Wyk Group Marketing and Sales Manager
Dear Pat, Thank you for your feedback, and for taking the time to write about your visit. We are sorry to hear about the issue you faced with the smell of cigarette smoke. We understand the discomfort it can cause and will take steps to a… Show more
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewPrice. Location.
Bad service. Front desk were not helpful. Management bad.
Dear Charlene, Thank you for your feedback, and for taking the time to write about your visit. We apologise for the service inconsistencies you experienced during your stay and want to assure you that we are addressing these issues with our team. Your kind words about Timothy the porter are greatly appreciated, and we are delighted that you found the location and price satisfactory. We look forward to welcoming you back to Coastlands Musgrave Hotel and Convention Centre soon! Kind regards, André-B Van Wyk Group Marketing and Sales Manager
Dear Charlene, Thank you for your feedback, and for taking the time to write about your visit. We apologise for the service inconsistencies you experienced during your stay and want to assure you that we are addressing these issues with o… Show more
Reviewed: August 24, 2025 · Stayed in August 2025
Verified reviewReviewed: August 23, 2025 · Stayed in August 2025
Verified reviewCentral location nice halal breakfast
Nothing
Dear Farhana, Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you enjoyed the central location and the nice halal breakfast during your stay at Coastlands Musgrave Hotel and Convention Centre. We appreciate your positive ratings across various aspects of our service. Your satisfaction is our priority, and we look forward to providing you with an even better experience in the future. We look forward to welcoming you back to Coastlands Musgrave Hotel and Convention Centre soon! Kind regards, André-B Van Wyk Group Marketing and Sales Manager
Dear Farhana, Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you enjoyed the central location and the nice halal breakfast during your stay at Coastlands Musgrave Hotel and Con… Show more
Reviewed: August 22, 2025 · Stayed in July 2025
Verified reviewReviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 17, 2025 · Stayed in August 2025
Verified reviewReviewed: August 15, 2025 · Stayed in August 2025
Verified reviewReviewed: August 15, 2025 · Stayed in May 2025
Verified reviewReviewed: August 15, 2025 · Stayed in May 2025
Verified review