Nothing - it was a perfect stay.

The staff in this hotel were so lovely. Really friendly. Loved the self serve system in the hotel. It made life so simple and suited us down to the ground. Our room was fantastic. Pool was lovely. Not a single complaint!

Stayed in March 2024

Room was a bit small BUT worked perfectly fine for us

Since the moment we booked the attention was top. We went for our honeymoon and they prepared the room with champagne and decorations, this amazing detail melted my heart, you can tell they care. All the staff is super friendly, they were so everything to help you with recommendations for dinner and tours. Derwent house is the best option if you are looking for a “home” feeling, all decorations are amazing, I wanted to buy everything I saw, you can see love and attention in every single detail. Breakfast was espectacular, complete and with good flavor. Afternoon tea, coffee and cakes makes the difference, again you feel taken care of. Thank you to all the staff Luca, Oliver, Gladys, Patience, housekeeping and kitchen for doing our honeymoon very memorable. You won two more customers for life! Will be recommending it as much as we can!

Stayed in April 2024

Nothing. I enjoyed everything

You are treated like a member of the family at Derwent House. From the moment you book, the staff is reaching out to help you have the best stay in Cape Town suggesting places to visit, restaurants, tours, etc. The rooms are a good size and decorated well. The hotel is well decorated and has great art throughout. I enjoyed a hearty breakfast daily and looked forward to relaxing in the evening with a delectable dessert and tea or wine/spirits. Luca, Oliver, Gladys and Mercy do everything they can to ensure a wonderful stay. I hope to return to Caoe Town in the future and will definitely book again at the Derwent House. As I fly home to Louisiana, I have already recommended Derwent House to other travelers.

Stayed in April 2024

We spent a whole week so could have done with a little more space inside the room as you tend to expand as you go! But nothing that unpleasant with access to our own terrasse to expend our living area.

What a treat the Derwent House was. From the friendly and knowledgable staff to the lovely homy and colourful decor to the little attentions like fresh cake and coffee on hand at all times. We loved the neighbourhood that has countless options to dine a few minutes on foot, a short distance from Table mountain and pleasantly distant from downtown which was still accessible if you fancy a longer walk. Breakfast was varied, generous and quite good, the honour wine and gin bar provide just enough selection for a nice happy hour to cheer a beautiful day out and about.

Stayed in April 2024

Nothing!

Everyone who works there were incredibly friendly and helpful. The location is great - just off Kloof street so nice and quiet, and walking distance to some great restaurants nearby

Stayed in March 2024

Loved the attentiveness of the staff, food and drinks wonderful. Lovely touch with tea and cake every day.

Stayed in March 2024

Nothing - everything was perfect

Such a warm welcome, felt like coming home from the beginning. Very friendly staff, wonderful rooms, delicious breakfast and amazing location with table mountain view :) Would always come back!

Stayed in February 2024

I'm coming back and will definitely stay here again and telling all my friends. There wasn't a thing I would tell them to change. Keep up the good work. Thank you.

The charm, beautiful decor, awesome swimming pool for the end of the day, teatime and afternoon wine hour, Luca and all the staff were so nice and accommodating. Our room overlooked the pool and had a distant view. The location is near Kloof Street for shopping and restaurants, everything seemed central for our needs. The breakfast was delicious and plenty of variety.

Stayed in March 2024

Gladys’ customer service was exceptional. She should be commended for it. Really appreciate all her help!

Stayed in March 2024

We loved everything.

This is a true gem. We stayed in the apartment which was fabulous. Very clean. Quiet. AC. Washer. WiFi. Full kitchen. Beyond well stocked! Excellent location and easy to walk to restaurants and cafes. We would definitely stay here again. The hotel arranged a driver/guide for us -Roger- who was terrific. And the hotel arranged seamless transportation from the airport and to our next destination. The afternoon cake and honor wine bar were bonuses.

Stayed in February 2024

This is a high-quality small boutique hotel with exceptional decor and art of the region close to some great restaurants.

Stayed in February 2024

Fabulous rooms, very clean, safe property with friendly staff

Stayed in February 2024

Staff was amazing and very kind every day. Best hotel staff I have ever encountered!

Stayed in January 2024

Lovely friendly hotel

Stayed in February 2024

Nothing could have been better.

Delicious and very plentiful breakfasts. Lots of hot and cold choices, including daily local specialties. So many that over our 3 day stay we couldn't sample them all! We loved the carefully curated decor, and the welcoming, friendly, helpful staff. Located in a quiet neighbourhood, just a few minutes walk to great restaurants and shops. Felt like a luxurious home away from home.

Stayed in February 2024

Everything was Great.

The location was great, the staff were all amazing. They made us feel like we were in a home away from home, and couldn't do enough for you, planning a trip where to eat everything. Beautiful hotel

Stayed in January 2024

Nothing!

This place was amazing! The staff were so friendly and helpful. The breakfasts were amazing and the afternoon cake was to die for!! There was a great honesty bar with a good selection of wines. The location was ideal, close enough within easy drives of all major attractions in Cape Town and plenty of parking at the property. Beds were super comfortable and rooms were lovely and clean. Turn down service was also a lovely touch too. Thanks so much 🤩

Stayed in January 2024

The whole team were very friendly. We felt like home. Would always love to come back.

Stayed in January 2024

Lovely, unique decor, very good breakfast with many options and evening snacks. Great location just off a smart street of restaurants and shopping, but stil quiet. Close enough to walk to the city center but a quaint neighborhood feel.

Stayed in December 2023

Everything was great. Give yourself ample time to have breakfast as it does take a bit.

The breakfast options were great. The available treats and drinks throughout the day were wonderful.

Stayed in December 2023

Great decor. Staff were friendly and helpful. Breakfast was excellent. Free beverages and freshly baked cake in the afternoon. Great attention to detail.

Stayed in November 2023

Chic and charming boutique hotel with good facilities. We felt at home. Good location. The staff are excellent and very helpful. Top customer service.

Stayed in November 2023

Very nice boutique hotel with nice rooms as well as extremely friendly and helpful staff. Breakfast is excellent. I also enjoyed the complimentary local wine in the lounge area at night. The hotel is very conveniently located in one of the trendiest neighbourhoods of Cape Town with restaurants and bars close by.

Stayed in November 2023

Nothing not to like . Everything was perfect

Loved everything

Stayed in October 2023