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Reviews of Dock House 5 stars

Portswood Close, Portswood Ridge, Waterfront, 8001 Cape Town, South Africa

#76 of 152 hotels in Cape Town

Guests' Choice

Review score

Based on 21 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.8

  • Facilities

    9.1

  • Staff

    10

  • Value for money

    8.9

  • Free WiFi

    10

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Showing 1 - 12

  • Reviewed: 24 October 2017

    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Had a minor issue with gate access resolved by management All staff were very accommodating, booked airport transfer service both ways drivers very proffesional and accomodating

    Stayed in Room 5 spacious high standard nice balcony with great view of the V&A waterfront

    Stayed in October 2017

  • Reviewed: 24 June 2017

    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 3 nights

    Noise the rooms are not sound proofed so woken up by staff moving around at 5am, laying out the breakfast, hoovering that sort of thing, its not apparent that they have any awareness of its impact on guests. As the hotel uses the kitchen from its associate hotel anything hot takes a while to deliver.

    Beautiful rooms and friendly helpful staff and a good location

    Stayed in June 2017

  • Reviewed: 21 February 2017

    • Business trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Although it's a small private boutique hotel with 6 rooms , the guests from the larger hotel next door can use the pool and the beautiful lawn to play football so not quite as peaceful and private as we had thought

    Staff with super friendly and helpful . Location is remarkably convenient to the waterfront

    Stayed in February 2017

  • Reviewed: 3 June 2018

    • Leisure trip
    • Solo traveller
    • Luxury Double or Twin Room
    • Stayed 2 nights

    The staff were extremely considerate and friendly!

    Stayed in June 2018

  • Reviewed: 29 May 2018

    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 1 night

    nothing!

    Service was particularly good - it was our Honeymoon and they went out of their way to make it special for us

    Stayed in May 2018

  • Reviewed: 15 May 2018

    • Leisure trip
    • People with friends
    • Luxury Suite
    • Stayed 1 night
    • Submitted via mobile

    Great hotel!

    Stayed in May 2018

  • Reviewed: 5 July 2017

    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Service was very efficient

    Stayed in July 2017

  • Reviewed: 14 June 2017

    • Business trip
    • Solo traveller
    • Luxury Double or Twin Room
    • Stayed 1 night

    The directions to the parking could be better.

    I loved the ambiance :) It was quaint and extraordinary - much more than I ever expected.

    Stayed in June 2017

  • Reviewed: 17 March 2017

    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The staff were excellent, particularly the general manager

    Stayed in February 2017

  • Reviewed: 17 September 2016

    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    A little bit of history with a big heart!

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 October 2015

    • Leisure trip
    • Couple

    Craig and the team looked after our every need. Wonderful location, amazing suite, helpful friendly staff and fantastic food. What a great start to our honeymoon.

  • Reviewed: 31 December 2015

    • Leisure trip
    • Couple

    Nithing

    Everything about the hotel is excellent. We have already booked again for March 2016.

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 12

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