Dumbleton Road, 6560 Wilderness, South Africa
#7 of 17 hotels in Wilderness
Guests' ChoiceBased on 543 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
9.2
Value for money
9.0
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Eldorette
South AfricaThe Hotel is beautifully upgraded since I last stayed here a few years ago.
Stayed in April 2024
Reviewed: April 15, 2024
Karin
South AfricaOur room was comfortable and clean and had a great view of the river. The children's play area was really wonderful, and we loved the swimming pool and use of the canoes.
Stayed in April 2024
Reviewed: April 11, 2024
Roger
South AfricaExceptional staff and service
Stayed in March 2024
Reviewed: April 10, 2024
Rentia
South AfricaNothing
We were so impressed with the Fairy Knowe. great outdoor facilities and pristine gardens. Staff all exceptionally friendly. Our room was spotless and overlooked the water. Loved the outdoor benches and chairs placed along the water’s edge with braai facilities next to them. The buffet breakfast was outstanding with a huge choice of food. A most pleasant stay.
Stayed in February 2024
Reviewed: April 9, 2024
Anri
United KingdomMusic in dining room. Breakfast took time to top up.
Convenient, friendly staff, great facilities,
Stayed in April 2024
Reviewed: April 9, 2024
Sarah
United States of AmericaThere were only two things I didn't like. 1. The smoking area was right outside of our bedroom and a guest used it late into the night and early (5am) in the morning. 2. The breakfast was raved about online but it was really mediocre.
Property was beautifully restored. I was impressed with the attention to detail and the gardens.
Stayed in April 2024
Reviewed: April 7, 2024
Johannes
South AfricaNone
Nice room with view on river. Good meals. The hotel and facilities have been upgraded and the garden is beautiful. The location is spectacular with a nice river for swimming and rowing and a pleasant hike to the waterfall just around the corner.
Stayed in April 2024
Reviewed: April 4, 2024
Kimara
South AfricaThe vegan breakfast was below average but they tried to make it work x
The vibe was great!
Stayed in March 2024
Reviewed: April 1, 2024
Mark
United KingdomNothing
Location was amazing
Stayed in March 2024
Reviewed: March 30, 2024
Muyun
Hong Konghotel have very nice garden, when walk at the morning felling very good. the staff very helpful,nice breakfast.
Stayed in March 2024
Reviewed: March 26, 2024
Richard
NetherlandsVery friendly and helpfull staff, nice room, great breakfast. Kayaks are there for some paddling on the river and the location is great: very close to town and also some hiking paths just off the hotel parking. We had a fabulous stay!
Stayed in March 2024
Reviewed: March 25, 2024
Marjorie
South AfricaWe only arrived late in evening. By daylight and a little wondering around, thought it would be a pleasant place to spend time with our family. Beautiful next to the river.
Stayed in February 2024
Reviewed: March 21, 2024
Marise
South AfricaLoved the location on the river and friendly staff.
Stayed in March 2024
Reviewed: March 18, 2024
Dan
South AfricaAs explained above a full length mirror will be an added advantage. Room can do with a few touches to make it more personal. Bathroom tap and toilet seat were both somewhat loose however we did report this to reception.
Breakfast was unbeatable , congrats to the catering staff. Bedroom could do with a full length mirror on the wall. Cupboard mirror not suitable for tall people, otherwise no complaints
Stayed in March 2024
Reviewed: March 18, 2024
Amelia
South AfricaThe canoes was for free, and enjoyed to paddle on the river. Food was also good, and rooms was lovely. Kids enjoyed the swimming pool and play area
Stayed in March 2024
Reviewed: March 5, 2024
Yazan
Palestinian TerritoryVery small bed U may find mosquito in the room Weak wifi
The location is wonderful The river view and garden was perfect Helpful staff Nice breakfast but little options for vegans
Stayed in March 2024
Reviewed: March 1, 2024
Anita
United States of AmericaVery peaceful and quiet. Lovely gardens.
Stayed in February 2024
Reviewed: February 26, 2024
Jooste
South AfricaFantastic food and peaceful, tranquil location.
Stayed in February 2024
Reviewed: February 25, 2024
Jabulile
South AfricaThe aircon was not working 😏
Breakfast was delicious 🤤
Stayed in February 2024
Reviewed: February 24, 2024
Rakesh
United KingdomIt all seemed a bit haphazard. It was very hot and there was no AC. We were given a room where the ceiling fan didn’t work. They changed us to another room and when we checked, that didn’t have any fan at all!!! So we stayed in the original room and they brought us a damaged and dirty fan.
Idyllic location
Stayed in February 2024
Reviewed: February 22, 2024
Daleen
South AfricaThe fridge is noisy in the room.
The friendly staff and the comfortable hotel with everything great
Stayed in February 2024
Reviewed: February 19, 2024
Nico
South AfricaThe scramble eggs tasted a bit weird for me like a powdered egg.
The room was good Enjoyed looking at the people canoeing and was relaxing by the water Breakfast was also good Nice place for a stopover
Stayed in February 2024
Reviewed: February 18, 2024
Ursula
South AfricaBeautiful,clean love the rooms
Stayed in February 2024
Reviewed: February 15, 2024
Cyrielle
GermanyLovely and quiet hotel along the river. It is a place with history but very modern. The restaurant on the premises is very practical. Very good breakfast!
Stayed in February 2024
Trogir, Croatia
Canterbury, UK
El Vendrell, Spain
Gurneyville, USA
Langebaan, South Africa
Noyal-Châtillon-sur-Seich, France
Al Başrah, Iraq
Moab, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content