Reviews of Franschhoek Village House
3 Leopard Tree Close 3 Pepler Street, 7680 Franschhoek, South Africa

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Reviewed: June 17, 2025 · Stayed in June 2025
Verified reviewReviewed: May 23, 2025 · Stayed in May 2025
Verified reviewReviewed: May 9, 2025 · Stayed in May 2025
Verified reviewReviewed: April 28, 2025 · Stayed in April 2025
Verified reviewReviewed: March 30, 2025 · Stayed in March 2025
Verified reviewReviewed: February 17, 2025 · Stayed in February 2025
Verified reviewLocation Pool Beautiful
Some kitchen appliances like the microwave and stove was not working
Hello Dr Dawid Thank you for taking the time to review. We can only apologise for the microwave broken button. It has since been replaced. The Smeg stove does have a knack to operating it. The info is in the house manual - sorry that you didnt reach out for assistance, Candice would have gladly guided you. Kind regards FVH Team
Hello Dr Dawid Thank you for taking the time to review. We can only apologise for the microwave broken button. It has since been replaced. The Smeg stove does have a knack to operating it. The info is in the house manual - sorry that you d… Show more
Reviewed: January 16, 2025 · Stayed in December 2024
Verified reviewReviewed: January 4, 2025 · Stayed in January 2025
Verified reviewGood location. Easy access
Dining chairs uncomfortable
Thanks for the review, John Kind regards Cheryl
Reviewed: December 3, 2024 · Stayed in November 2024
Verified reviewReviewed: December 1, 2024 · Stayed in December 2024
Verified reviewEverything. FVH is absolutely perfect for group trips. The location is also very central.
Nothing really. The dishwasher didn’t work but that was a minor inconvenience at most.
Hello Dossi Thanks for the review, we do appreciate it. Sorry about the dishwasher, it has been replaced since your stay. Maybe an excuse to visit us again... Kind regards FVH
Reviewed: November 24, 2024 · Stayed in November 2024
Verified reviewReviewed: November 14, 2024 · Stayed in November 2024
Verified reviewReviewed: October 1, 2024 · Stayed in September 2024
Verified reviewReviewed: September 9, 2024 · Stayed in September 2024
Verified reviewReviewed: August 21, 2024 · Stayed in August 2024
Verified reviewThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 12, 2024 · Stayed in August 2024
Verified reviewEverything that we needed for our stay was in the house and not difficult to find. The house is beautiful, well situated, the rooms are lovely and beds incredibly comfortable. We absolutely loved our time staying at this cosy home in the heart of Franschhoek.
Some indoor firewood would have been a nice touch but fortunately the shops are a stones throw away.
Hello Duncan. Many thanks for the great review. We will look into supplying wood but, as you say, the shops are very close by. Kind regards FVH
Reviewed: July 28, 2024 · Stayed in July 2024
Verified reviewReviewed: June 23, 2024 · Stayed in June 2024
Verified reviewBeautiful and spacious place, with many amenities that made our stay so comfortable and enjoyable. Very central and within walking distance to restaurants and shops. The host was great and very responsive.
Everything was great.
Thanks Zureena We do appreciate your review and are thrilled that you enjoyed your stay. Hope to see you again in the summer months, perhaps. Kind regards FVH
Reviewed: June 17, 2024 · Stayed in June 2024
Verified reviewPerfectly located in Franschhoek. Opposite the wine tram
Its very cold this time of year and takes some time before rooms are at comfortable temperature.
Hello Frans Thank you for the review and the comments. The cold spell did hit quite suddenly but have taken note of your comments. Kind regards FVH
Reviewed: June 12, 2024 · Stayed in June 2024
Verified reviewSuch a cozy home, perfect for a girl's weekend away in winter. Central to a lot of activities and convenience stores. The fireplace kept the whole house warm!
We found a mouse in the house on the first night 🙈. The wifi also isn't the best in upstairs area
Hello Amy Oh dear, sorry about the mouse - we will follow up with verminator traps, and hope it was an isolated incidence. The wifi has not yet been reported as problematic upstairs, we will run a test to check the strength/ speed and thank you for bringing it to our attention. Kind regards FVH
Hello Amy Oh dear, sorry about the mouse - we will follow up with verminator traps, and hope it was an isolated incidence. The wifi has not yet been reported as problematic upstairs, we will run a test to check the strength/ speed and t… Show more
Reviewed: May 24, 2024 · Stayed in May 2024
Verified reviewThe house is very well appointed. It's location is close enough to town to walk, but also not in the middle of town where it can get quite busy. Our expectations were exceeded, and we cannot wait to come again in summer, to make use of the swimming pool. Value for money at its best!
Hello Thato Thank you for your stunning review!!! So glad it met your requirements and we are waiting to welcome you in the summer months. The pool area is indeed a fabulous part of the experience. Kind regards FVH
Reviewed: May 22, 2024 · Stayed in May 2024
Verified reviewBeautiful holiday home. Perfect location to shops, town and tram as well as many wine farms. House had all comforts and the communication from the host was excellent. We were so comfortable. The views, pool area amd fireplace were just absolutely lovely.
No TV in holiday home. We did want to play some soft mood music whilst listening to the crackling fire over a glass of wine.
Hello Dinesh Thank you for the review - sorry that you couldnt play music but we have taken a decision to have no TV. Most of our guests bring their portable devices along to play via Spotify / Bluetooth, etc. Hope that if you visit again, you have one with you. Kind regards FVH
Hello Dinesh Thank you for the review - sorry that you couldnt play music but we have taken a decision to have no TV. Most of our guests bring their portable devices along to play via Spotify / Bluetooth, etc. Hope that if you visit aga… Show more
Reviewed: May 13, 2024 · Stayed in May 2024
Verified reviewThe property is beautiful and equipped with everything we needed
N/a
Thanbks Litha! We sincerely appreciate your positive review! Kind regards FVH
Reviewed: April 4, 2024 · Stayed in April 2024
Verified reviewPerfectly located, had everything thing we needed
Pillow we’re not the most comfortable in the bed rooms.
Hello Ian Thanks for the review, we appreciate it. We have changed to Non allergenic pillows and unfortunately they are not as fluffy and comfortable as feather pillows. Kind regards FVH