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Reviews of Helderberg Guesthouse

48 Mountainside Boulevard, 7140 Gordonʼs Bay, South Africa

#17 of 18 B&Bs and inns in Gordonʼs Bay

Guests' Choice

Review Score

Based on 167 B&B reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.1

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 - 25

  • Reviewed: March 25, 2024

    7.0
    It was just what we needed - quiet and serene with a beautiful view from the balcony!
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights

    There was no coffee & sugar in our room as there is a kettle but we did pack in our own so it all worked out :)

    Cathy was AMAZING! She was very helpful and was very quick to get things done for us. The breakfast was good and filling and it felt great to have someone cook for me for a change :). Did I say Cathy is AMAZING!

    Stayed in March 2024

  • Reviewed: January 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Breakfast was ok but i think there can be little more to just the same menu everyday. Towels and beding was changed once for the 10days we were there. All in all the place was great.

    The rooms were big, the beds comfortable slept well.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Outside door was difficult to shut. Sheets were stained with pen/ink marks. Booked two twin beds but got a double bed. Need a shower curtain.

    Breakfast was great.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Budget Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    It was all nice

    The location and peace about the place and the morning cooks were always nice

    Stayed in November 2023

  • Reviewed: November 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The confirmation email could have more detail/more visible info. 2 couples tried to get in one night and we had to help them. The gate code is not clearly visible so they could not get in. Their room numbers were not noted so they went into random rooms.

    Friendly staff. Central location. Cost effective

    Stayed in November 2023

  • Reviewed: October 30, 2023

    8.0
    its good value for money.
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 2 nights

    The brownish towels did not smell very nice - would suggest you have white towels.

    Staff made a good breakfast!

    Stayed in October 2023

  • Reviewed: October 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Studio with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy road in front, no undercover parking

    Central location

    Stayed in October 2023

  • Reviewed: October 25, 2023

    8.0
    Very Good
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I can say I didn’t like was how noice travels through the passage however, everything else is 100%

    The view is absolutely amazing from the first floor! Everything was spotless and the bathroom really exceeded my expectation!

    Stayed in October 2023

  • Reviewed: September 15, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No onsite parking. Lots of stairs to navigate.

    Spacious rooms. Beautiful distant views of Table Mountain and False Bay.

    Stayed in September 2023

  • Reviewed: July 10, 2023

    8.0
    Beginner things
    • Travelers with friends
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn't get the television started , the instructions weren't forward . The wifi was a bit slow . Really expected a back up for the load shedding problem and most of the objects as mentioned on the list were no where to be seen/found etc.

    The service was great . Freedom of access. Last but not least how spotless the place was .

    Stayed in June 2023

  • Reviewed: June 7, 2023

    8.0
    Would definitely recommend
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing in particular.

    I enjoyed the fact that there was an assortment of breakfast and a beautiful view. The beds were a bit squeaky but comfortable.

    Stayed in June 2023

  • Reviewed: April 30, 2023

    6.0
    A Reasonable Stay
    • With a pet
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights

    -No Breakfast before 8Am -Rooms weren't cleaned properly daily -No new towels given daily -Parking is not ideal -Family room is not necessarily a family room -Sleeper couch is unbearable

    -Staff were great -Nice Property -Good for dogs -Very Secure -Awesome Bath Tub -Property is Clean and well kept

    Stayed in April 2023

  • Reviewed: April 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved that it was so quiet, calm and relaxing. It felt like a holiday away from home. Th

    Stayed in April 2023

  • Reviewed: March 6, 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Breakfast was bad..

    Stayed in March 2023

  • Reviewed: February 13, 2023

    8.0
    We enjoyed our stay, the room was very large and comfortable
    • Leisure trip
    • Couple
    • Double or Twin Studio with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The steps up to rooms, but it is the high part of Gordon’s bay. We didn’t take our case upstairs.

    The balcony in our room and breakfast room had an amazing view. We were able to enjoy an evening drink in cooler weather. Breakfast was good considering no power on.

    Stayed in February 2023

  • Reviewed: February 9, 2023

    8.0
    Comfortable Business Stay
    • Business trip
    • Solo traveler
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was a good option, but they need more variety on different days and not the same menu.

    Comfortable Bed and Full Bathroom. Breakfast was a good option, but they need more variety on different days and not the same menu.

    Stayed in February 2023

  • Reviewed: January 29, 2023

    7.0
    Our stay was brief but fine. our second visit here.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom needs a little updating but was perfectly adequate for our overnight stay.

    Sleeping area was clean and comfortable, Wi-Fi good, easy check in. staff extremely pleasant.

    Stayed in January 2023

  • Reviewed: January 16, 2023

    7.0
    Overall, a reasonably priced guesthouse in a quiet area, with large comfortable rooms.
    • Leisure trip
    • Couple
    • Double or Twin Studio with Balcony
    • Stayed 16 nights

    The room was uncomfortably hot at night (December) due to having no usable fan (floor fan too noisy). Shower head needed replacing.

    Breakfast room was lovely, and the breakfast was fine. Lovely service from Kathy, Marisa and the team.

    Stayed in January 2023

  • Reviewed: January 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    What I can recommend is a led light in cases of loadshedding. A bin or black bag for rubbish outside. Rooms were not cleaned during our stay.When coming from the pool clothes are wet a drying rack for clothes outside to dry. A runner to use up till bathroom as wet tiles can cause slipslides and it is a safety risk when moving from the pool to the bathroom. Other than that we enjoyed our stay God bless Tessa

    Gud day and God bless.Thank you for using your guesthouse as a short holiday.Staff was friendly and helpful.

    Stayed in January 2023

  • Reviewed: January 6, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was the same everyday, it needs a bit of variety or creativity for people stating longer,cheese was there but was never offered, apples that were there were old. it would have been nice if bedding was changed on the 2nd/3rd day of my stay as i spent 4 nights..

    cleanliness and comfort beds

    Stayed in January 2023

  • Reviewed: December 31, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Premium Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Mattress in room 7 needs to be replaced asap. No coffee station in room 7. Shower in room 5 does not work. Bigger variaty of breakfast menu will be appreciated

    Rooms were spacous. View was beautiful.

    Stayed in December 2022

  • Reviewed: December 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing that I didn't like.

    I needed to just get away for a bit and I loved the peace and quiet that this accomodation offered. I love that it was close to the beach and restaurants. Being from Cpt I loved that I did not need to drive far. Location was very safe. Thank you for a lovely overnight stay!

    Stayed in December 2022

  • Reviewed: November 11, 2022

    7.0
    Hmmm
    • Business trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is not good, the price is too high taking into account the status of the place

    Staff are wonderful people, they listen and are welcoming

    Stayed in November 2022

  • Reviewed: October 25, 2022

    6.0
    More basic and tired looking than we expected.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Received an email advising how to check in but did not see it until after we had arrived. The skirting boards in the room were dusty and the windows dirty. I expected much better-quality accommodation based on pics. We experienced load shedding (a power cut) and this was the only accommodation so far that did not offer a battery powered light to use in this eventuality.

    Decent sized room. Breakfast was good.

    Stayed in October 2022

Showing 1 - 25

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