2 Ncondo Place, Corner Ntusi Road, 4320 Durban, South Africa
#23 of 85 hotels in Durban
Guests' ChoiceBased on 5310 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.0
Facilities
8.5
Staff
9.1
Value for money
8.5
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Thobza_t
South AfricaRoom setup was not what I expected.
Staff was very friendly. And good location
Stayed in April 2024
Reviewed: April 22, 2024
Vanessa
South Africanothing
very friendly, clean, breakfast included which is a bonus
Stayed in April 2024
Reviewed: April 18, 2024
Daniel
South AfricaTime went by fast
Location and design
Stayed in April 2024
Reviewed: April 17, 2024
Mikie
South AfricaNothing
It's a beautiful hotel. In the nice location. The breakfast was nice, and my kids enjoyed swimming in the pool
Stayed in April 2024
Reviewed: April 16, 2024
Vuyo
South AfricaTV very limited. Didn't watch it @all.
The facilities were great. The lady @reception was exceptional. Very friendly and welcoming. My kids LOVED her. I think she's Miss Sithole - she was working on the 30th March when we arrived.(She's short with a sweet voice🤗)
Stayed in April 2024
Reviewed: April 15, 2024
Vitasha
South AfricaMaybe a veg starter .
Breakfast was exceptional, enjoyed the eggs.
Stayed in April 2024
Reviewed: April 14, 2024
Abdul
South AfricaNo Fried eggs for breakfast
My room was upgraded free of charge because I wanted sea view
Stayed in April 2024
Reviewed: April 13, 2024
Venkata
South AfricaThe food in the breakfast
Everything is good
Stayed in April 2024
Reviewed: April 13, 2024
Zakhele
South AfricaSoda bed for kids,
Location
Stayed in March 2024
Reviewed: April 12, 2024
Nb
South Africanothing
rooms are comfortable and the sleeper couch for my son very convenient. food from the restaurant was good.
Stayed in March 2024
Reviewed: April 12, 2024
Regomoditswe
South AfricaFood, they repeated same things and the quality was not soo amazing ,
Location, close to shops and beach
Stayed in April 2024
Reviewed: April 11, 2024
Zintle
South AfricaThe fact that our room did not contain bottled water to drink. The use of bottled water ought to be the norm.
Location
Stayed in March 2024
Reviewed: April 11, 2024
Manakedi
South AfricaIf they can indicate on their website that they have gym
Breakfast was wow and accessibility to shops
Stayed in April 2024
Reviewed: April 10, 2024
Enny
South AfricaTv play the SABC Only.. atleast install DSTV our sexy day it was Xold so we had to be indoors bored
The Suff is so welcoming with Smiles The Apartment is clean and Quiet The Breakfast is exceptional Overall it was A Wonderful weekend
Stayed in April 2024
Reviewed: April 9, 2024
Noxolo
South AfricaWe didn’t have microwave,Tv was boring
The staff is amazing ❤️❤️❤️
Stayed in April 2024
Reviewed: April 8, 2024
Zine
South AfricaBathroom, the shower is was small
Had a nice view and a safe parking lot. Breakfast was excellent
Stayed in March 2024
Reviewed: April 8, 2024
Michael
United KingdomTHE BREAKFAST, HAVING BEEN THERE BEFORE, WAS WAY BELOW QUALITY FROM WHAT IS WAS PRIOR. SAUSAGES WERE HOT SPICED AND EGGS WERE TERRIBLE. THE BREAKFAST HERE WAS ALWAYS GOOD HERE BEFORE BUT THIS TIME A NO.
COMFORTABLE BED AND FRIENDLY STAFF
Stayed in March 2024
Reviewed: April 8, 2024
Shezi
South AfricaThe room had capert which is not so friendly with our sinuses. If there was no carpet in the room it was going to be excellent.
I liked the cleanliness of the property and the friendly staff.
Stayed in April 2024
Reviewed: April 7, 2024
Siyabonga
South AfricaNothing at all
Great property with amazing facilities. Location just excellent
Stayed in April 2024
Reviewed: April 7, 2024
Prudence
South AfricaI didn't like that the breakfast was not vasitile we ate almost the same menu for breakfast please change that.
I like the fact that I felt like I was home,had my sheets changed everyday.
Stayed in April 2024
Reviewed: April 6, 2024
Cordelia
South AfricaPool close early 5pm!!!
Breakfast was good , rooms ok though take longer to finish cleaning.
Stayed in April 2024
Reviewed: April 6, 2024
Tlhekwe
South AfricaN/a
Beautiful and clean place..I would do it again
Stayed in March 2024
Reviewed: April 5, 2024
Sagar
South Africalaundry services was not properly operational & overly priced....everywhere else the laundry is charge ZAR 40 per kilo....I was charged ZAR 299 just for clothes under 1.5 kg....that was purely rip off
Stayed in April 2024
Reviewed: April 4, 2024
Martin-louis
South AfricaBreakfast was exceptional.
Stayed in March 2024
Jerusalem, Israel
Gaziantep, Turkey
Rust, Germany
Cluj-Napoca, Romania
Finestrat, Spain
Gaspar, Brazil
Santo Stino di Livenza, Italy
Tersanas, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content