We struggled with the lock of the door. However the staff was there immediately to assist

Staff is friendly and accommodating Roof top bar was awesome Love the rustic look and feel of the hotel The old style lift was cute Value for money Great breakfast Coffee machine in room great touch

Stayed in April 2024

Closer to the bus station

Stayed in April 2024

The fact that the lifts was working, there was issues with parking even tho we arranged to have parking.

The staff was amazing,very helpful and very professional.

Stayed in April 2024

Only thing was really didn't like being in a room with no natural light through the windows (due to them opening out to a inner walled area, covered up above). We were not able to change rooms as there were no other ones available which is fair enough. Luckily we were out all day most days, but might be worth just requesting a room with natural light if that is something that bothers you.

Very lovely room itself, clean and well presented. A nice vibe in the hotel, fun and the staff are friendly and helpful. Breakfast choice was varied and tasty. Recommend a stay!

Stayed in April 2024

Aircon broken, never got fixed. Breakfast not the best

Location, staff, restaurants

Stayed in March 2024

Lift breaking down was a bit of an inconvenience but the porters did a great job of getting our bags downstairs for us. Only 3 floors so not too much of a climb.

Quirky and fun. Very comfortable with the oldest lift in Capetown (which broke down a couple of times). Rooftop bar was fun with Slipstream caravans to stay in and Alice theatre restaurant was a great surprise with an adults version of Alice in Wonderland during a set menu dinner. Wish we had longer there to enjoy it.

Stayed in March 2024

the elevater did not work

Braekfast was good. Location was good.

Stayed in March 2024

There was a private bday Party on the rooftop so we were not able to use it. Our Car was parked from the Staff away from the hotel and on our departure day we needed to walk around the streets in Order to find it.

Central and nice breakfast choices

Stayed in March 2024

This hotel is great and the staff is helpful. Also, their breakfast exceeded my expectations. So good!! Will definitely return!

Stayed in March 2024

Sadly, things seemed a bit rundown, broken blinds, lift not working, dirty menus, dirty cutlery, dirty carpets, same music on repeat etc. Time for a refresh?

Friendly attentive staff, quirky funky artistic atmosphere. Airstream trailers on rooftop still the coolest thing ever. Nice touches in our airstream trailer for a special occasion. Thank you!

Stayed in March 2024

The room itself needs some love. 314 has no outside view and whilst I am sure This is reflected in the price it still isn’t ‘budget’ . This isn’t made clear on booking (if it was I would have taken a different option). To be in a darkened room with SA weather is v sad. Several issues with the bathroom too unfortunately.

The staff are superb, kind, helpful, fun, happy to talk if you want to. Common areas of the hotel are really lovely. Breakfast was great.

Stayed in March 2024

The international plug in my room burned out my GHD hairdryer within a second of switching it on , it was reported to staff but no feedback, bathroom of room 207 needs a paint as there are some rusty areas on wall, shower has lots of grime (needs a proper clean), no proper tv channels, no remote to work the tv’s airconditioning in rooms barely cooling the rooms, carpets in hotel need to be replaced (looks old and full of old marks)

Friendly staff, hotel situated jn the heart of Cape Town (good location), very good breakfast, neat rooms, good clean linen, good beds and pillows, the architecture of the building is beautiful, the rooftop views are stunning, the old escalator still in good working order

Stayed in March 2024

The location is not the best.

Clean, comfortable bed, good breakfast

Stayed in March 2024

air con was broken and saturday night was very noisy

location for the start of the CT cycle tour was good and close to good restaurants, staff friendly

Stayed in March 2024

Nothing

Local hotel full of South African culture. Staff were amazing. Breakfast was fab. Room bar is lovely would stay there again

Stayed in February 2024

Would have been better in our original booked room but still a great experience

Staff were lovely and really helpful and hotel itself was great and food was excellent in the bar/coffee shop area. Requested a superior room but the hotel booked us into an airstream trailer on the rooftop terrace on a decked area (one of 7) which was quirky but small. There are stairs up to them once out of the lift so not good for anyone with mobility issues

Stayed in February 2024

Something

It’s central location and history of the building

Stayed in March 2024

The trailer does not have any windows you can open, so you have to have the aircon on 24/7, which I don't like so much. The bed was a bit small for my partner and I, but that was expected due to the narrow width of the trailer.

The breakfast is excellent! The trailers are cozy, and the location was perfect for where we needed to be.

Stayed in March 2024

Nothing that is worth a comment.

We enjoyed the smiling and thoughtful staff ! They were very professionnal. We also appreciated the spacious room and breakfast was absolutely perfect.

Stayed in February 2024

They had a private function at the bar on the first night and it was noisy in our room.

Breakfast was amazing. Staff were lovely. Upstairs bar was fun.

Stayed in February 2024

Breakfast was lovely. Above everything else we were v thankful to hotel for the time given in getting the safe in our room opened when the master key could not be located.

Stayed in February 2024

bar was in process of renovation

good location good breakfast

Stayed in January 2024

Everything was to our liking. No cons

We had an airstream trailer on the roof area. There is a bar there and a covered area with couches and tables. Very nice in the evening. The restaurant was very good also, we had breakfast there each morning. Hotel is located in the center of the historic section. Walking is safe during day but we took Uber during the evening

Stayed in February 2024

Bathroom was exceptionally clean but bath flooded the room so there are some things that may need updating. Location is in CBD. Not a great place to walk around outside at night but nobody walks and Uber is the way to go, so it didn’t affect us at all, just something to perhaps be aware of.

Breakfast was incredible. Staff are some of the loveliest that I have come across in the hotel industry - especially Presley! Massive shout out to him.

Stayed in February 2024