502 Sias Oosthuizen Lane, 9707 Clarens, South Africa
#10 of 12 hotels in Clarens
Guests' ChoiceBased on 466 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Musiiwa
South AfricaOutside parking and the road can be fixed in front of the hotel
Breakfast was OK.. Am a an of omelet and it wasn't served
Stayed in April 2024
Reviewed: April 15, 2024
Anton
South AfricaShower water on the floor. Difficult to keep dry.
Rooms were great, breakfast was a good variety. View was magic. Staff were very friendly and extremely accommodating and informative.
Stayed in April 2024
Reviewed: April 12, 2024
Shaun
South AfricaN/A
Bedrooms ver very well furnished and super comfortable
Stayed in March 2024
Reviewed: April 11, 2024
Marilyn
South AfricaDelicious meals. Fresh, quality ingredients with a variety on offer.
Stayed in April 2024
Reviewed: April 8, 2024
Shivani
South AfricaRooms in corridor can be noisy from other guests.
The location is convenient. Staff and friendly and helpful.
Stayed in April 2024
Reviewed: April 7, 2024
Lerato
South Africathe hospitality was great. the breakfast is mouthwatering, the rooms are clean.
Stayed in April 2024
Reviewed: April 5, 2024
Teresa
South AfricaWe loved everything, the staff was very friendly and helpful
The location was great its close to town and amenities.We could walk from the hotel to town, it was very nice.
Stayed in April 2024
Reviewed: March 25, 2024
Mapule
South AfricaAbsolutely nothing.
Everything was great. The staff was friendly and wonderful.
Stayed in March 2024
Reviewed: March 7, 2024
Helen
Abkhazia, GeorgiaToo far away from town. No secure parking
Friendliness of staff and view
Stayed in March 2024
Reviewed: March 4, 2024
Margaret
South AfricaVery Neat
Stayed in March 2024
Reviewed: January 22, 2024
Ursula
South AfricaRooms we split
-
Stayed in December 2023
Reviewed: January 9, 2024
Anonymous
South AfricaBeds weren't comfortable, sunken. I did mention it to manager who advised it would be sorted out.
Lovely View Aircon Nice Staff Good Wifi Good breakfast
Stayed in January 2024
Reviewed: January 9, 2024
Jayselle
South AfricaThere should be an area to sit outside that isn’t in front of the main road.
Great location. The family rooms are spacious and well equipped.
Stayed in January 2024
Reviewed: January 4, 2024
Pandaram
South AfricaGood location Roads can be repaired Outside area can be upgraded
Stayed in December 2023
Reviewed: January 4, 2024
Venessa
South AfricaThe bathrooms require more attention and missing a pool.
The friendly and accommodating staff
Stayed in January 2024
Reviewed: January 2, 2024
Esme
South AfricaThe fact that the bicycles are not there anymore!!!!!!!!
Breakfast and room. Staff was very friendly and helpful!!
Stayed in January 2024
Reviewed: January 1, 2024
Priscilla
South AfricaGetting g too rooms in cold and rain because of the open passages.
Room was warm and beautiful....bed and linen very good. Bathroom was spacious and shoer very good.
Stayed in December 2023
Reviewed: December 30, 2023
Opelong
South AfricaFood and staff
Stayed in December 2023
Reviewed: December 28, 2023
Simon
United KingdomBit further out of town than other properties
Very comfortable
Stayed in October 2023
Reviewed: December 22, 2023
Rinku
South AfricaHardly any vegetarian food options and the Ac stopped working the last day of our stay. The bathroom needs some renovation.
The location is great with amazing views, very close to all the restaurants and town market.
Stayed in December 2023
Reviewed: December 21, 2023
Eshana
South AfricaTh breakfast was really good. They had gone out of their way to accommodate our dietary requirements which was much appreciated.
Stayed in December 2023
Reviewed: November 23, 2023
Kershia
South AfricaI didnt realise the hotel didnt have any grounds, like a garden or similar. I was a bit disappointed by that but the facilities were still fine for the purposes of a weekend family break
The staff were all very friendly. The views were beautiful. The food was excellent, I had the lamb chops two days in a row because of how good it was. The hotel is located very well right outside the town of Clarens and close to the Golden Gate park as well. I really enjoyed the stay
Stayed in November 2023
Reviewed: October 31, 2023
Hilde
South AfricaBeautiful little hotel with great views and friendly staff. Huge rooms and luxury bedding. Breakfast was delicious.
Stayed in October 2023
Reviewed: October 30, 2023
Bethany
South AfricaIt would be nice if there were options at the hotel, books to read, games, entertainment of some sort. Also, a wider selection of TV channels would be great as this was extremely limited. Suggestions of local excursions/attractions/ sights would be lovely.
The staff were really lovely, very polite and helpful. The rooms were clean, comfortable and spacious enough. The food was delicious and breakfast was good. The spa was ok too.
Stayed in October 2023
Madrid, Spain
Firostefani, Greece
Manzanera, Spain
Pokhara, Nepal
Chişinău, Moldova
Split, Croatia
Franschhoek, South Africa
Suratthani, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content