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Reviews of Ocean Eleven Guesthouse 5 stars

11 Westcliff Road, 7200 Hermanus, South Africa

#36 of 69 B&Bs and Inns in Hermanus

Guests' Choice

Review score

Based on 156 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.4

  • Free WiFi

    8.4

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Showing 1 - 75

  • Reviewed: 7 September 2018

    8.3
    A comfortable guest house in a spectacular cliff-top location with great views and spacious rooms.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    The property was described as a guest house, which is accurate. Anyone expecting the full range of hotel facilities might be disappointed. Some of the external decoration is perhaps in need of some TLC which is not obvious form the photos on the website.

    We had a spacious and comfortable room with a large bathroom, a sitting area and separate lounge (though this was not really of great use). From the room and balcony there were uninterrupted views across Walker Bay and as the only thing between us and the sea was the coast path we could see whales without leaving the room. The breakfast, taken in a nice room adjacent to the swimming pool, was more than adequate if more limited that that of a hotel.

    Stayed in September 2018

  • Reviewed: 12 July 2018

    10
    It was a memorable stay
    • Leisure trip
    • Family with young children
    • Honeymoon Suite
    • Stayed 3 nights

    We loved everything about Ocean Eleven. Meaghen at the reception was extremely helpful in booking tours for us. She is such a happy and lovely person. The room was wonderful, with comfortable beds breathtaking view of the sea. The breakfast was lovely with wonderful continental and cooked breakfast and the staff very attentive.

    Stayed in July 2018

  • Reviewed: 4 June 2018

    10
    Beautiful guesthouse on the Hermanus Cliffpath
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 1 night

    The rooms were really big and situated right on the cliff path with beautiful views. The breakfast was better than what you can expect at most restaurants..big, hearty and served with a smile :-)

    Stayed in June 2018

  • Reviewed: 28 May 2018

    7.1
    The service was great.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room needs a lot of maintenance. The headboard was in bad shape, too few pillows for a king size bed. The locks on the doors were faulty. The veranda rail was broken. Parking is a problem. We were promised a bottle of sparkling wine as it was our birthdays and they never showed up with it.

    The service was great. Breakfast was lovely and the location is excellent.

    Stayed in May 2018

  • Reviewed: 21 May 2018

    6.3
    All in all disappointed having read reviews . Was this a blip or has management changed ???
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 2 nights
    • Submitted via mobile

    Ran out of smoked Salmon first morning !! At 9.00am. !! Said group of men had been in early!!! Only one English Breakfast tea bag in room . Asked for more , never arrived. Waste bin in bathroom not emptied whilst there.Tiny cheap Croissants at breakfast that were like paper and were cold . No way to warm . Said only bought Day before!! Thought should have been bought that morning in 5star guest house . Ends of both our knives at breakfast bent over as if used as screwdriver .

    View from Bedroom

    Stayed in May 2018

  • Reviewed: 14 May 2018

    10
    Luxuriously comfortable home from home with magnificent views.
    • Leisure trip
    • Couple
    • Standard Room - Garden
    • Stayed 1 night
    • Submitted via mobile

    Loved the room upgrade. Staff really friendly and helpful. Really appreciated the fire lit next to the breakfast room on a chilly morning. Enjoyed access to the cliff walk directly from the gate. Nice touch with the complimentary sherry decanter in the room.

    Stayed in May 2018

  • Reviewed: 10 May 2018

    9.6
    Great location, friendly staff
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Room can be a bit noisy if the wind is blowing hard.

    Staff were really friendly and helpful. Breakfast was really nicely presented and tasty. Rooms are clean and well maintained. View is fantastic. Location is ideal for exploring town.

    Stayed in May 2018

  • Reviewed: 5 April 2018

    8.3
    It's a lovely place to stay and most of the bedrooms have beautiful views.
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 2 nights

    This was our third stay at Ocean Eleven; the second in four months. It is a beautiful guesthouse in an unbeatable setting and the staff could not be more welcoming. As with our previous visit though, we feel that a little TLC is needed in some of the rooms and bathrooms.

    Great beds and lovely bed linen. Really good breakfasts served in the sunny breakfast room.

    Stayed in April 2018

  • Reviewed: 20 March 2018

    10
    A great location right on the famous cliff walk.
    • Leisure trip
    • Couple
    • Deluxe Room - Downstairs (Pool)
    • Stayed 1 night

    The pool was freezing!

    A great location right on the cliff path with great views of the sea. The rooms are lovely and the staff are friendly and helpful. Its a shortish (5-600 meter) walk along the cliff paths to a cluster of restaurants in the village and a short taxi ride to Grotto beach - a large sandy beach where the splendid Dutchies beach bar and restaurant are - a great place for sunset cocktails and dinner!

    Stayed in March 2018

  • Reviewed: 19 March 2018

    9.2
    Relaxing stay in top-drawer guest house.
    • Leisure trip
    • Couple
    • Standard Room - Pool
    • Stayed 6 nights
    • Submitted via mobile

    Parking was a bit tight (but very good to have secure onsite parking).

    Breakfast cooked to order and therefore very fresh. Staff very helpful and attentive. Made restaurant recommendations and bookings for us. Uninterrupted views of sea.

    Stayed in March 2018

  • Reviewed: 15 February 2018

    9.2
    This was about the fifth or sixth visit to Ocean Eleven. This says it all.
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The lighting in one of the bathrooms was poor. . The apartment is on the ground floor and we were advised not to leave our windows open at night (during the day was OK as there are plenty of staff around.

    The beds are extremely comfortable and the staff very friendly and helpful. A lot of them have been there for years. Breakfasts are divine and the guest house is within easy walking of many restaurants. We were provided with fans for use at night time when windows were shut. There was plenty of hot water, shower gel, soaps etc. There are menus in reception for many of the local restaurants and the people in reception are happy to make a booking for you.

    Stayed in February 2018

  • Reviewed: 14 February 2018

    7.1
    Nice old house but with terrible isolation
    • Leisure trip
    • Couple
    • Standard Room - Garden
    • Stayed 1 night
    • Submitted via mobile

    as normal during this season, it was very windy. i had to put two blankets on my bed as you could feel the wind in the room with closed doors that much. the isolation was terrible. never experienced this in another house before.

    big room, nice sea view

    Stayed in February 2018

  • Reviewed: 22 January 2018

    8.3
    Best Views In Hermanus
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 1 night
    • Submitted via mobile

    No soap in the bathroom. Dirty kettle.

    Truly remarkable views. Fabulous and generous breakfast. Loved the traditional fireplace that was in use on a rainy and cold day.

    Stayed in January 2018

  • Reviewed: 12 January 2018

    7.1
    Lovely breakfast, rooms were nice and big, as were bathrooms.
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 2 nights

    Location was a little bit of a stroll from the centre of Hermanus, but not the end of the world. Room was a bit characterless. Would have liked some air conditioning!

    Lovely breakfast, rooms were nice and big, as were bathrooms. Nice touch of complimentary sherry in the room. Very friendly staff.

    Stayed in January 2018

  • Reviewed: 7 December 2017

    9.6
    Wonderful one night in Hermanus.
    • Leisure trip
    • Couple
    • Standard Room - Pool
    • Stayed 1 night
    • Submitted via mobile

    WiFi signal not great away from main area. Otherwise nothing.

    Stunning location with an easy walk in to town. Large sea facing room on same level as pool. Sadly too windy to enjoy that facility. Super breakfast.

    Stayed in November 2017

  • Reviewed: 6 December 2017

    9.2
    Would thoroughly recommend this beautiful guest house, located on the cliff path with some of the be
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 3 nights

    Wifi was slow and not accessible in the room

    This guest house had the most perfect location with a room overlooking the sea. Friendly and efficient staff.

    Stayed in December 2017

  • Reviewed: 30 October 2017

    7.5
    definitely not 5 star. Beautiful location
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 1 night

    Mildew in bathroom, around bath and in shower No fruit/ small treat at turn down time or extra touch in 5 star lodge/guest house Towels old and thin No hand lotion Breakfast average Above are things you look for at this rate charged and 5 star

    Friendly staff Great location

    Stayed in October 2017

  • Reviewed: 26 September 2017

    6.7
    Location and parking on site
    • Leisure trip
    • Group
    • Deluxe Room - Downstairs (Garden)
    • Stayed 1 night
    • Submitted via mobile

    A bit cold, tv didn't work, comparatively very expensive for SA and didn't seem value for money despite good location

    Location and parking on site

    Stayed in September 2017

  • Reviewed: 6 September 2017

    10
    It was just perfect but just too short.
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 2 nights

    Oceans 11 was amazing. Such a stunning place and amazing views over the bay of Hermanus. We had the Honeymoon Suite which was spacious and well appointed. I didn't want to leave.

    Stayed in September 2017

  • Reviewed: 2 September 2017

    10
    Amazing location with friendly informative staff.
    • Leisure trip
    • Couple
    • Standard Room - Garden
    • Stayed 2 nights
    • Submitted via mobile

    Amazing location with friendly informative staff. Breakfast was lovely and always served with a smile. Pool and lounge areas were very comfortable and inviting.

    Stayed in September 2017

  • Reviewed: 7 August 2017

    10
    A haven of tranquility in Hermanus
    • Leisure trip
    • Group
    • Standard Room - Garden
    • Stayed 1 night
    • Submitted via mobile

    We did not wish to leave as we were so comfortable at Oceans Eleven.

    Amazing cliff top views. Wonderful breakfast and hospitality. This is a gem on the Hermanus cliff top, very close to best whale watching spots.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    8.3
    Wonderful views and comfortable stay
    • Leisure trip
    • Couple
    • Standard Room - Garden
    • Stayed 2 nights
    • Submitted via mobile

    Our room was a bit chilly but there was a small fan heater to take the edge off!

    The sea view from our room was wonderful with a verandah to step out onto also. The bed was comfortable and there was a pleasant lounge area. The staff were very friendly and helpful and Meagan kindly arranged our whale watching booking for us. There was a good choice of breakfast options and plentiful supply.

    Stayed in July 2017

  • Reviewed: 9 July 2017

    8.3
    Good stay
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    While we requested a non-smoking room, and the room has a non-smoking sign in it, our room smelled very much like someone was smoking everywhere. Luckily the bedsheets were so clean I just kept smelling it. The doorknobs on both our rooms require repairs as the door won't stay closed unless locked.

    Check-in was a breeze, parking is simple and staff was friendly. The rooms are massive and comfortable.

    Stayed in July 2017

  • Reviewed: 23 June 2017

    8.8
    Fantastic coastal dolphin watching
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 2 nights

    Bathroom a bit tired. Bed hard.

    Lovely staff, beautiful location, easy walk into centre for wonderful meals at the Fishermans cottage and others. Big suite.

    Stayed in May 2017

  • Reviewed: 16 June 2017

    10
    Comfortable stay in one of the De Lux rooms.
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 3 nights

    Comfortable stay in one of the De Lux rooms. View beautiful from the balcony. Friendly and helpful staff. We even was served with coffee and carrot cake on a miserable cold afternoon at the fire in the guest house. Will recommend this to anyone looking for a place to stay for a few nights in Hermanus.

    Stayed in June 2017

  • Reviewed: 29 May 2017

    9.2
    Glorious and I will certainly return
    • Leisure trip
    • Solo traveller
    • Standard Room - Garden
    • Stayed 1 night

    Staff talking on cell phones/each other loudly in kitchen at 7am on a sunday morning. Woke me up :(

    Gorgeous location, lovely views and delicious breakfast

    Stayed in May 2017

  • Reviewed: 22 May 2017

    10
    Outstanding service from Obry and the chef / waitron at...
    • Leisure trip
    • Solo traveller
    • Standard Room - Garden
    • Stayed 1 night

    Outstanding service from Obry and the chef / waitron at breakfast. Rooms are clean, luxurious and spacious. Will recommend highly and be sure to return. Thank you for the fantastic stay Ocean Eleven. Warmest regards, Nicole Precoudis

    Stayed in May 2017

  • Reviewed: 8 May 2017

    6.7
    Reception and security where helpful and competent.
    • Leisure trip
    • Solo traveller
    • Deluxe Room - Upstairs
    • Stayed 3 nights

    The service and kitchen staff where in an offseason mood. Burnt toast. The cheese on the buffet table had seen better days and the choice of breakfast food items was skimpy. The thin blanket on the bed and the towels in the room had seen better days.

    Reception and security where helpful and competent. Beautiful view from the room and balcony in the sea facing rooms and the room was clean

    Stayed in May 2017

  • Reviewed: 13 January 2017

    10
    Magnificent and breathtaking!
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 1 night

    NOTHING it was perfect and magnificent!

    MAGNIFICENT! Everything: very welcoming hostess, very friendly staff, BREATHTAKING VIEWS, spotless rooms, wonderful guest house with nice treats for the guests... Just perfect!

    Stayed in January 2017

  • Reviewed: 10 January 2017

    7.1
    STUNNING LOCATIONS BUT...............
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 3 nights

    Our room was not cleaned properly with dirty glasses being left & floor unswept. Terrace also was never swept. Towels were not brilliant & toiletries were not replaced. No where convenient to walk out for dinner.This is the most expensive guesthouse we have stayed in & did not match up to all the others. In our opinion very overpriced/

    Fabulous location. Good large room with large private terrace. Excellent breakfast.

    Stayed in January 2017

  • Reviewed: 10 January 2017

    6.7
    Views from terrace.
    • Leisure trip
    • Couple
    • Deluxe Room - Downstairs (Garden)
    • Stayed 1 night

    Very expensive for what it is. Lack of personal touch in the room decoration. Furniture in terrace needs to be replaced.

    Views from terrace. Amazing breakfast

    Stayed in December 2016

  • Reviewed: 3 January 2017

    6.7
    Nice location but otherwise very disappointing
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    WiFi was non-existent. We were warned that it would be shaky in the rooms, but it actually didn't even work in the common areas. We made use of the laundry service, and specifically requested certain items be ironed, which they weren't. Furnishing in the rooms were cheap and of low quality. Reception staff not very helpful. One of us was ill so we asked where we could pick up dinner to go, but we were told to call the restaurants ourselves to find out if they do takeaway.

    Location was great, as was the view from the rooms. Breakfast was good.

    Stayed in December 2016

  • Reviewed: 3 January 2017

    7.5
    Great sea view.
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs
    • Stayed 1 night
    • Submitted via mobile

    Wifi only in lounge area but not in room. Balcony sofa and floor dirty. Water leaks from shower partition to half of bathroom floor. Water stays in washing basin and takes long to flow away.

    Great sea view. Very hot water and big bathtub. Spacious room. Cosy lounge area with free biscuits. Free wine and snacks provided in room. Awesome breakfast with very fresh fruits.

    Stayed in December 2016

  • Reviewed: 3 November 2016

    9.2
    Stunning views of a stunning coastline
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 4 nights
    • Submitted via mobile

    Nothing, but no internet connection in room, only in communal areas.

    Fantastic location right on the coastal path, just a 10 minute walk to Hermanus. Lovely room overlooking the pool and sea.

    Stayed in October 2016

  • Reviewed: 21 August 2018

    10
    The location is the best to see whales, the staff is very...
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The location is the best to see whales, the staff is very kind and helpful

    Stayed in August 2018

  • Reviewed: 4 August 2018

    10
    Would recommend to all
    • Leisure trip
    • Group
    • Deluxe Room - Downstairs (Pool)
    • Stayed 2 nights

    Lovely people, lovely relaxing place. Wonderful breakfast

    Stayed in July 2018

  • Reviewed: 20 July 2018

    8.8
    Awesome viw
    • Leisure trip
    • Couple
    • Deluxe Room - Downstairs (Pool)
    • Stayed 2 nights
    • Submitted via mobile

    Hair dryer- overheats and then cuts out

    Awesome viw

    Stayed in July 2018

  • Reviewed: 12 July 2018

    7.5
    Beautiful view
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful view

    Stayed in July 2018

  • Reviewed: 20 May 2018

    10
    Simply wonderful , cant wait to visit again , a truly special place to stay.
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 2 nights

    It was a super place to stay , the view were amazing and the staff were so helpful.

    Stayed in May 2018

  • Reviewed: 18 May 2018

    10
    Elegant tranquility
    • Leisure trip
    • Family with young children
    • Standard Room - Garden
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful place. Very Good location. Lovely staff. Will definately return.

    Stayed in May 2018

  • Reviewed: 6 May 2018

    9.6
    Luxury on Sea
    • Solo traveller
    • Standard Room - Pool
    • Stayed 1 night
    • Submitted via mobile

    The shower water temperature was difficult to manage

    Super view.Super reception.Super vibe!visited husband in hospital nearby

    Stayed in May 2018

  • Reviewed: 2 May 2018

    9.6
    Ideal weekend getaway
    • Leisure trip
    • Couple
    • Standard Room - Pool
    • Stayed 2 nights

    Cannot fault Oceans Eleven

    Excellent breakfast and spacious rooms with a view- we really enjoyed our stay

    Stayed in April 2018

  • Reviewed: 22 March 2018

    7.1
    Left rather than stay. Terrible staff attitude
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 1 night
    • Submitted via mobile

    Management lack of customer care

    Stayed in March 2018

  • Reviewed: 20 March 2018

    9.6
    The management and staff were extremely professional and...
    • Business trip
    • Solo traveller
    • Standard Room - Garden
    • Stayed 2 nights

    The management and staff were extremely professional and friendly.

    Stayed in March 2018

  • Reviewed: 14 March 2018

    8.8
    Thrilled
    • Business trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 1 night

    Thrilled

    Stayed in March 2018

  • Reviewed: 10 March 2018

    8.8
    Beautiful setting
    • Leisure trip
    • Couple
    • Standard Room - Garden
    • Stayed 1 night

    Location, location, location

    Stayed in February 2018

  • Reviewed: 10 March 2018

    9.6
    Great location and superb breakfast
    • Business trip
    • Solo traveller
    • Standard Room - Garden
    • Stayed 1 night
    • Submitted via mobile

    Great location and superb breakfast

    Stayed in March 2018

  • Reviewed: 17 December 2017

    9.2
    Fab room and lovely surrounds.
    • Leisure trip
    • Couple
    • Standard Room - Pool
    • Stayed 1 night
    • Submitted via mobile

    Hermanus itself is a bit dull and restaurants weren't great.

    Fab room and lovely surrounds. Breakfast was super

    Stayed in December 2017

  • Reviewed: 27 November 2017

    10
    Beautiful setting
    • Business trip
    • Solo traveller
    • Standard Room - Garden
    • Stayed 1 night
    • Submitted via mobile

    Beautiful setting

    Stayed in November 2017

  • Reviewed: 13 November 2017

    10
    Relaxed and upgrade place to stay with beautiful views on Hermanus Bay.
    • Leisure trip
    • Couple
    • Standard Room - Garden
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful rooms with private terrace and view of the Hermanus Bay. Town centre within short walking distance. Nice and caring people working there.

    Stayed in November 2017

  • Reviewed: 23 October 2017

    9.2
    Great place, high class
    • Leisure trip
    • Group
    • Apartment
    • Stayed 1 night

    expansive

    amazing location on the cliff, 2 bedroom apartment was really big and beautiful

    Stayed in October 2017

  • Reviewed: 12 September 2017

    8.8
    Would definitely return
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No room safe though not a great concern.

    Great location and views, spacious, comfy beds and friendly, helpful staff

    Stayed in September 2017

  • Reviewed: 31 July 2017

    10
    Position of property perfect. Staff friendly. Beautiful views and great breakfasts.
    • Leisure trip
    • Couple
    • Standard Room - Pool
    • Stayed 1 night

    Perhaps they could add cuppachino's to their breakfast menu.

    Accommodation perfect. Breakfasts excellent.

    Stayed in July 2017

  • Reviewed: 19 July 2017

    10
    Oceans Eleven a must to experience.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Facilities are excellent and staff so professional.

    Stayed in June 2017

  • Reviewed: 17 June 2017

    10
    Megan the receptionist was great!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Rooms were big for two folks

    Megan the receptionist was great! As good as the view along the cliffs from the backyard and the breakfast

    Stayed in June 2017

  • Reviewed: 6 June 2017

    10
    5 star luxury B & B in Hermanus
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    Super luxury. Amazing close-up sea views, friendly & efficient staff, great breakfasts

    Stayed in May 2017

  • Reviewed: 1 June 2017

    10
    Pristine venue and great service and value for money.
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Wifi is slow and disconnects a lot which is the only downer.

    Stunning venue and impeccable staff.

    Stayed in May 2017

  • Reviewed: 28 May 2017

    10
    Simply the best B & B
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    leaving!

    luxury, view, friendliness, value for money, great breakfast

    Stayed in May 2017

  • Reviewed: 16 May 2017

    10
    Very impressive , clean best location , very friendly staff ... no complaints
    • Leisure trip
    • Couple
    • Standard Room - Garden
    • Stayed 3 nights

    Blinds needed a bit of maintenance

    Location location!!!

    Stayed in May 2017

  • Reviewed: 19 February 2017

    8.8
    Beautiful setting.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    Place looking a little tired. Quite expensive but guess one is paying for the location.

    The breakfasts were very plentiful and tasty.

    Stayed in February 2017

  • Reviewed: 9 January 2017

    10
    the staff couldn't do enough for us
    • Leisure trip
    • Group
    • Honeymoon Suite
    • Stayed 1 night

    the staff couldn't do enough for us food excellent view outstanding

    Stayed in January 2017

  • Reviewed: 22 December 2016

    9.2
    Fantastic location, staff and breakfast
    • Leisure trip
    • Couple
    • Deluxe Room - Upstairs (Pool)
    • Stayed 3 nights

    getting bit expensive... but would still go again

    Fantastic location, staff and breakfast

    Stayed in November 2016

  • Reviewed: 15 December 2016

    10
    Everything was perfect!
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect!

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 May 2016

    8.3
    Staff very kind and helpful
    • Leisure trip
    • Family with older children

    Room: the deco was more of a Holiday Inn then an upmarket B&B and, as in almost every hotel there are no hooks for the towels

    Staff very kind and helpful

  • Reviewed: 1 May 2016

    10
    Living up to the website expectations was a tall order but...
    • Leisure trip
    • Family with older children

    We could not criticise a thing.

    Living up to the website expectations was a tall order but they more than met them. From the friendly welcome to the beautiful rooms we only wished we had the time to stay longer. The tasteful furnishings, the lovely breakfast, the cliff-top walk and the proximity to the town centre

  • Reviewed: 26 April 2016

    10
    Stayed in the apartment which far surpassed our expectations.
    • Leisure trip
    • Group

    Nothing! All perfect!

    Stayed in the apartment which far surpassed our expectations. Pure luxury, beautifully furnished and decorated, so spacious and comfortable. All staff members so helpful and obliging, nothing was too much trouble, I cannot praise them highly enough. This was our last night in South Africa and one we will never forget thanks to Ocean Eleven. Thanks so much.

  • Reviewed: 19 April 2016

    6.7
    Breakfast selection excellent BUT not on Margaret's day...
    • Leisure trip
    • Couple

    Wifi intermittent even in public areas. Bathroom designed for short people!

    Breakfast selection excellent BUT not on Margaret's day off....the omelettes are like pancakes! Scrambled eggs barely cooked.

  • Reviewed: 28 March 2016

    9.2
    Nice breakfast with lovely pancakes.
    • Leisure trip
    • Group

    Nice breakfast with lovely pancakes. One of our party (adult) had a birthday while we were there and there was a bottle of fizz and individual buns at the breakfast table, then a cake with candles. A really lovely gesture. Staff very friendly and helpful.

  • Reviewed: 8 March 2016

    7.9
    Great bed and amazing room.
    • Leisure trip
    • Couple

    Toilet layout terrible - cannot stand without hitting the ceiling, and there is a massive window with no blinds looking on to a busy path. The checking in lady had a bit of an attitude with us - even though we were in the honeymoon suite. Expect more for those prices and reviews.

    Great bed and amazing room. Wonderful breakfast. The view is also superb.

  • Reviewed: 3 March 2016

    6.7
    We liked the view
    • Leisure trip
    • Couple

    The bedroom was crying out for a makeover The bedroom furniture was cheap, tired and inadequate The room lighting was poor The balcony furniture was old and tired The balcony needed attention to cleanliness The quantity and replacement of dirty towels was inadequate on one day there was only one towel for the whole of the day The sun brollies around the pool were in a poor state and need drastic repair or replacement There wasn't sufficient hanging or wardrobe space Both wash basins would not hold water The WiFi facility was poor the signal was lost frequently and on some days a signal was not available from anywhere The ceiling fan had to be replaced because it was noisy, inadequate and out of balance There were 3 receptionists who worked at different times during the day and we got the impression that their powers to rectify and deal with complaints and requests were very much limited Although we were there for 5 nights we never saw or met the owner/s and were left with the impression that they lived off site and treated the facility as a business only with no personal input or care for the guests.

    We liked the view We liked the catering staff who were helpful and charming The breakfast choice was excellent and the additional fruit, water and snacks available if required throughout the day were welcome The room was clean, the bed was comfortable and the bedding was clean

  • Reviewed: 24 February 2016

    9.2
    The bedroom was great.
    • Leisure trip
    • Solo traveller

    Misses an expresso machine! :) The internet connection is really dreadful.

    The bedroom was great. Very comfortable. Room with a view. Several details. Chairs outside to watch the amazing landscape. The pool side is very cozy. The breakfast is really great, amazing eggs, amazing landscape. The decoration is beautiful and cozy. The home made muffins are great.

  • Reviewed: 7 February 2016

    6.7
    Fantastic location and sea views
    • Leisure trip
    • Couple

    The suite was in need of some maintenance and freshening up. The bathroom fittings were poor (loose tap, loose shower head. No toilet roll holder) Ants in the bathroom. Door lock faulty. By South African standards this was over priced.

    Fantastic location and sea views

  • Reviewed: 5 February 2016

    9.2
    Fabulous view, terrific manager and staff.
    • Leisure trip
    • Couple

    Bathroom could do with an update, pokey little safe won't hold iPad.

    Fabulous view, terrific manager and staff. Just lovely rooms, spacious and light.

  • Reviewed: 1 February 2016

    10
    The Guesthouse is located in a most serene place with...
    • Leisure trip
    • Solo traveller

    The Guesthouse is located in a most serene place with spectacular views of the sea and the opposite shaws and mountains. The room was extremely well furnished and of quite a huge size, with a dressing area and a well equipped bath. Breakfast included a wide range of fresh fruits and salads and a full English breakfast ready to order, which could be enjoyed while one enjoyed the stunning view across the sea. This is a perfect place to make time hold it's breath and just be. The only thing that kept me from staying longer was the total lack of vacancy! I will be back!

  • Reviewed: 2 January 2016

    9.6
    Absolutely everything else!
    • Leisure trip
    • Couple

    As with many places in South Africa, internet service was slow and only available in the public areas.

    Absolutely everything else!. The room was spacious and we had a lovely veranda with sun beds overlooking the sea. Breakfast was incredible and the staff made us feel very welcome....a credit to the owner as the whole team seemed to be genuinely enjoying their work and having fun. Just makes me smile thinking about it.

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