Carnarvon Place, Humerail, 6001 Port Elizabeth, South Africa
#10 of 27 hotels in Port Elizabeth
Guests' ChoiceBased on 1453 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.2
Staff
8.7
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 16 April 2024
Maninder
Indiabad food, no focus on hospitality It was my son's birthday the morning we checked out and I had requested the receptionist the night before to arrange a small slice of cake to give to him as we would leave. The guy who was at the reception in the morning had no idea where the cake was, kept looking for it and we finally left without it.
Value for money, okay for a one night stay if you need to stay close to the airport. We checked out before breakfast but had dinner the previous night and it was bad. But since it's a cheap hotel that's expected that food will be basic.
Stayed in April 2024
Reviewed: 14 April 2024
Marlise
South Africaduvet inner was clearly washed before and now the inner is lumpy. looked horrible on bed . flat and lumpy hard. couldnt sleep under it.
proximity to everything, friendly staff, clean,neat, decor nice.
Stayed in March 2024
Reviewed: 13 April 2024
Lebogang
South AfricaFacilities, great. The shower grout needs changing or intense cleaning. Staff, excellent. Friendly and willing to help. Breakfast, ok when you are not lactose intolerant. Please add almond milk and lactose free yoghurt to the menu.
Stayed in April 2024
Reviewed: 8 April 2024
Jonathan
United KingdomSurprisingly good food at the restaurant. Clean comfy rooms.
Stayed in April 2024
Reviewed: 3 April 2024
Lux
SwitzerlandThe showers need service and fixing The irons are short
Staff is generally friendly
Stayed in April 2024
Reviewed: 3 April 2024
Shelley
South AfricaPillows, duvet. the room we had previously the aircon was not working and had to have the rooms changed.
Rooms were clean however the pillows were not the most comfortable as well as the duvet was a thin sheet or a duvet without the inner.
Stayed in March 2024
Reviewed: 29 March 2024
Frederique
ReunionA bit far from the convention Centre and from the beaches, but some shops around : spar , clicks … The restaurant was nice as well :)
Stayed in March 2024
Reviewed: 29 March 2024
Guy
South AfricaNotning
Pool and secure parking
Stayed in February 2024
Reviewed: 28 March 2024
Marlene
South AfricaNil
Excellent location, convient. Did not have breakfast( time restrainment).
Stayed in March 2024
Reviewed: 25 March 2024
Phila
South AfricaThe bed was stiff
The staff was friendly, and whenever I needed the boardroom, they were kind to let me use it without prior booking if it was empty. My room had a workstation, which was great when I did not want to go outside.
Stayed in February 2024
Reviewed: 23 March 2024
Fiona
United KingdomAir con is very very noisy so it’s not possible to have it on at night and the room gets very hot. They told us they don’t have laundry options at reception and in the room is a laundry request form and bag - bit confusing!
Good location, staff friendly. Room was very clean. Very close to the airport.
Stayed in March 2024
Reviewed: 16 March 2024
Renier
South AfricaBedding was torn, and towels need some replacement
Well priced, comfortable
Stayed in March 2024
Reviewed: 12 March 2024
Oleg
RussiaUnfriendly staff at the reception, breakfast not tasty for the money
large room, quiet location, good bed
Stayed in March 2024
Reviewed: 11 March 2024
Mariana
AustraliaA good place to stay at when you're flying out, as it's close to the airport. We stayed one night only as we were flying out to Victoria Falls from there. Clean room, no breakfast included. A good stopover
Stayed in February 2024
Reviewed: 5 March 2024
Smith
South AfricaThe bathroom is rather small and could be immproved.
The pool area is lovely and the view over the harbour ensures there is always something to watch.
Stayed in March 2024
Reviewed: 4 March 2024
Bontle
South AfricaNothing
Everything was perfect
Stayed in March 2024
Reviewed: 3 March 2024
Nozipho
South AfricaSee above
I was not aware that breakfast was not included. I was only told when I enquired about breakfast times. In future this must be included during the booking process
Stayed in February 2024
Reviewed: 19 February 2024
Lebo
South AfricaThe place was clean and the rooms were decent
Stayed in February 2024
Reviewed: 17 February 2024
Lamana
South AfricaBed/bedding was a little dusty and seemed like it wasn't fluffed and refreshed before we got there
Spacious room, location, and unlimited ice.
Stayed in January 2024
Reviewed: 15 February 2024
Ghalied
South AfricaLoad shedding. Power goes off and it a takes a bit longer as usual for generators to kick in. With such a big room, the bathroom is quite small, especially the shower cubicle and toilet area. The bathtub, personally takes a huge amount of space up and can be removed to make shower and toilet area bigger. Lift looks a bit dodgy especially if load shedding kicks in. Lift needs to be updated, so does the rooms too.
Property location is good. Room is nice a spacious
Stayed in February 2024
Reviewed: 8 February 2024
Thomas
United KingdomIt was unclean, and the televisions were quite outdated. i feel it could be updated, and drinks at the bar were quite expensive, but it's understandable though
I love how close it was to everyhing and staff were very accommodating
Stayed in January 2024
Reviewed: 5 February 2024
Grace
South AfricaFriendly staff
Stayed in February 2024
Reviewed: 26 January 2024
Andrew
South AfricaNothing, all ok
All up to standard
Stayed in January 2024
Reviewed: 19 January 2024
Ben
South AfricaPrices at the restaurant. We don't want to go out but we are forced to the high prices. Drinks don't have to be so expensive. We have paid so much for accommodation already we should get at least a 20% at the restaurant.
Stayed in December 2023
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