Corner of Loop and Pepper Streets, Cape Town CBD, 8000 Cape Town, South Africa
#77 of 206 hotels in Cape Town
Guests' ChoiceBased on 1919 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
8.9
Staff
9.2
Value for money
8.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Marius
South AfricaNothing
Room well furnished Breakfast very good and tasty, more than enough and big variety Location is close to all amenities Staff were well organized and friendly
Stayed in April 2024
Reviewed: April 22, 2024
234
South AfricaNothing at all
Everything was awesome really cannot fault it - we recieved the best service throughout our stay
Stayed in April 2024
Reviewed: April 21, 2024
Mandisa
South AfricaSome toiletries were in the other room the other room didn’t have and the microwave was in 1 room
Shuttle service
Stayed in April 2024
Reviewed: April 20, 2024
Moyo
United KingdomThe rooms we stated in (believe it was one of the suites) was quite spacious and had a balcony. The staff were really friendly and always willing to help. On our stay we had to go to the pharmacy around 2am and one of the staff members drove us there. The restaurant was AMAZING. Was so sad when I was leaving. Couldn't get enough of the breakfast and dinner options. My wife visited the spa and was raving about it too. She said the massage she had was so good!
Stayed in March 2024
Reviewed: April 19, 2024
Slindile
South AfricaNothing
From the reception the staff was welcoming, my room was big, clean, very neat and the view was beautiful, exactly how I saw in the picture.
Stayed in April 2024
Reviewed: April 19, 2024
Khanyile
South AfricaThere was a balcony but with no furniture. Would have been nice if there were just chairs to sit on and enjoy the view of Lion's Head. Also, the swimming pool water is very cold and the pool is located in a part of the hotel that doesn't get any sun so prepare to be cold after your swim. Even though the view of Table Mountain is amazing, you can't stay there very long.
The room was exactly like we saw on the website and absolutely beautiful. They supplied us with bottled water at no additional charge. The staff was very professional and friendly. Breakfast was out of this world, variety for days. Gym also has a beautiful view of Table Mountain to keep you going while you're on the treadmill.
Stayed in April 2024
Reviewed: April 18, 2024
Maphuthi
South Africathe sound of music from LONG STREET
cleanness
Stayed in April 2024
Reviewed: April 17, 2024
Lydia
United States of AmericaI didn't like the toilet being separate from the tub/shower and dressing area.
Location, pleasant staff, room was small but nice.
Stayed in April 2024
Reviewed: April 17, 2024
Aletta
South AfricaNothing 😊
Oh this place is so Beautiful,clean and the service is tops👌🏼. We had the best time ever..
Stayed in April 2024
Reviewed: April 15, 2024
Sibusiso
South AfricaNothing
The room was immaculately clean, and we loved the size of it. Breakfast was very good with a wide variety.
Stayed in April 2024
Reviewed: April 15, 2024
Izawetta
PolandVery helpful Staff, clean Room and tasty breakfast with good variety of food
Stayed in March 2024
Reviewed: April 14, 2024
Nkhetheni
South AfricaThe noise from the clubs in the vicinity No towels and water facilities in the gym
The real 5-star treatment
Stayed in April 2024
Reviewed: April 14, 2024
Aylin
TurkeyLocation was perfect and the staff was always helpful and polite..
Stayed in April 2024
Reviewed: April 14, 2024
Michael
United KingdomThe Internet connection was very bad. We complained many times, and speaking to other guests they were also unhappy.
The staff were very friendly and helpful. We liked and used the free shuttle service to the Waterfront and to Camps Bay. We really enjoyed the breakfast, they had a great selection.
Stayed in April 2024
Reviewed: April 13, 2024
Lisa
United KingdomThere wasn't anything!
Everything, lovely hotel!
Stayed in April 2024
Reviewed: April 13, 2024
Mary
United KingdomThe pool was too cold to use and the location of the pool is very windy and in the shade
Great location for downtown restaurants etc. We had a suite which was very comfortable. Excellent breakfast choices.
Stayed in April 2024
Reviewed: April 12, 2024
Jean-pierre
South AfricaRecommend spa hours to be extended
Breakfast a good variety
Stayed in April 2024
Reviewed: April 12, 2024
Edith
AustraliaLate at night there was noise from the many bars or clubs in the street
The staff were exceptional. I felt pampered everyday. The breakfast was stunning.
Stayed in April 2024
Reviewed: April 11, 2024
Pauline
United KingdomWiFi was terrible! We could not even stay connected for 2 minutes without getting disconnected
Breakfast, location and staff
Stayed in April 2024
Reviewed: April 10, 2024
Jackie
United KingdomNight club opposite very noisy
Friendly helpful staff on reception
Stayed in April 2024
Reviewed: April 9, 2024
Thobile
South AfricaAbsolutely nothing!
Loved everything about the space, spacious and food was good. Very friendly staff. Definitely coming!
Stayed in April 2024
Reviewed: April 8, 2024
Mkhize
South AfricaN/A
*The service from the friendly staff 🫡 *What is advertised is 💯 as what was viewed online. My room was beautiful 😍 *Exceptional, clean 👌 ✨️ breakfast 😋 👌, gym just what I needed. Complimentary ride to V&A😃
Stayed in April 2024
Reviewed: April 8, 2024
Murendeni
South AfricaCustomer service was exceptional.They provident everything we asked for & beyond!
Stayed in April 2024
Reviewed: April 8, 2024
L
South AfricaExcellent breakfast. Room well equipped and decorated. Friendly staff. Good location.
Stayed in April 2024
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