Reviews of Plett Quarter Hotel - Lion Roars Hotels & Lodges This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
9 Main Street, 6600 Plettenberg Bay, South Africa

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Reviewed: September 10, 2025 · Stayed in August 2025
Verified reviewReviewed: September 9, 2025 · Stayed in September 2025
Verified reviewThe location everything is closer and the Cleanliness.
Surely you guys can do better with the toilet paper 🧻 very uncomfortable to use.
Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewReviewed: September 6, 2025 · Stayed in August 2025
Verified reviewReviewed: September 6, 2025 · Stayed in August 2025
Verified reviewReviewed: September 6, 2025 · Stayed in August 2025
Verified reviewThe location was very good & the hotel had great facilities. Loved the roof top bar & it was great to have breakfast there as well. The rooms were well appointed but as we booking through booking. com we were in a corner of the hotel with not a great outlook but everything else was great.
Just our room location but we would stay again.
Dear Elizabeth, Thank you so much for choosing to stay with us – we hope you had a wonderful time both here at the lodge and exploring Plettenberg Bay. We truly appreciate all your positive comments, it really means the world to our team to know you enjoyed the facilities and hospitality. We look forward to welcoming you back for another memorable stay in the future! Kind regards, The team at Plett Quarter Hotel
Dear Elizabeth, Thank you so much for choosing to stay with us – we hope you had a wonderful time both here at the lodge and exploring Plettenberg Bay. We truly appreciate all your positive comments, it really means the world to our team … Show more
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewI think they can improve on breakfast selections however the hotel was just perfect i will definitely be coming again. Great service from staff and very helpful
None
Dear Sive, Thank you so much for taking the time to share your feedback with us. We’re thrilled to hear that you found the hotel perfect and that our team made such a positive impression during your stay. Great service and helpful staff are at the heart of what we aim to deliver, so it’s wonderful to know this came through. We’re also so pleased to hear you’ll be joining us again — welcoming back familiar faces is always a highlight for us. We’ll be ready to make your next visit just as enjoyable (if not even better!). Kind Regards, The team at Plett Quarter Hotel
Dear Sive, Thank you so much for taking the time to share your feedback with us. We’re thrilled to hear that you found the hotel perfect and that our team made such a positive impression during your stay. Great service and helpful staff a… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewNot a thing really
Unfriendly staff, was not told that parking would be an extra charge, average breakfast buffet.
Dear Desiree, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We would like to clarify that parking is listed as an additional charge on all booking sites, but we sincerely apologise if this wasn’t communicated clearly enough. We also regret that your experience with our breakfast and service fell short. Your comments are invaluable to us, and we will use them to make improvements. We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations. Kind Regards, The team at Plett Quarter Hotel
Dear Desiree, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We would like to clarify that parking is listed as an additional charge on all booking sites, but… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewStaff were incredibly friendly and helpful. Everything was clean and had everything you could ask for.
Dear Tracy, Thank you so much for your kind feedback! We’re delighted to hear that our team made you feel welcome and that you found everything clean and well-equipped. We’ll remember your stay with us and look forward to welcoming you back again soon. Kind Regards, The team at Plett Quarter Hotel
Dear Tracy, Thank you so much for your kind feedback! We’re delighted to hear that our team made you feel welcome and that you found everything clean and well-equipped. We’ll remember your stay with us and look forward to welcoming you ba… Show more
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewVery central with an amazing restaurant and view from Skybar. Staff very professional. I was not given the luxury sea facing suite with King size bed with bath and shower included. Please can you call me on 0836517073 to discuss with my booking.com as believe there was a mistake . I was in a single room.
Even a bottle of water was not include nor where there gowns/sippers provided I have never had to pay for a parking bay when checking into a hotel? And it was empty…
Dear Belinda, Thank you for sharing your feedback. We’re thrilled to hear you enjoyed our central location, the Skybar views and the professionalism of our team. We sincerely apologise for the issues you experienced during your stay. This is certainly not the experience we aim to provide. Please rest assured that our management team will reach out to you directly to discuss your stay and ensure we address your concerns. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with the exceptional experience you expected. Kind Regards, The team at Plett Quarter Hotel
Dear Belinda, Thank you for sharing your feedback. We’re thrilled to hear you enjoyed our central location, the Skybar views and the professionalism of our team. We sincerely apologise for the issues you experienced during your stay. Thi… Show more
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 26, 2025 · Stayed in July 2025
Verified reviewReviewed: August 25, 2025 · Stayed in August 2025
Verified reviewLoved the high security, the authentic of the place and how comfortable the stay was
The elevators being accessed by card
Reviewed: August 25, 2025 · Stayed in August 2025
Verified reviewReviewed: August 20, 2025 · Stayed in August 2025
Verified reviewGreat location, modern hotel, underground free and secure parking, excellent breakfast and every member of staff that we engaged was friendly and professional. Views from Sky Bar are superb!
Dear Andrew, Thank you for taking the time to share your experience. We’re thrilled to hear that you enjoyed your stay, from the convenient location and modern hotel amenities to the excellent breakfast and stunning views from the Sky Bar. It’s especially rewarding to know that our team made you feel welcome and looked after throughout your visit. We truly value your feedback and hope to have the pleasure of welcoming you back soon for another memorable stay. Kind regards, The team at Plett Quarter Hotel
Dear Andrew, Thank you for taking the time to share your experience. We’re thrilled to hear that you enjoyed your stay, from the convenient location and modern hotel amenities to the excellent breakfast and stunning views from the Sky Bar… Show more
Reviewed: August 20, 2025 · Stayed in August 2025
Verified reviewLovely hotel with a perfect location. The staff were super helpful and friendly, and the breakfast and food was excellent. We also enjoyed the roof top bar and pool, it’s a wonderful place to relax after a day of exploring. Would highly recommend staying here!
Dear Willemijn. Thank you for sharing your kind feedback. We’re so pleased to hear that you enjoyed your stay with us and had a relaxing experience. Your recommendation means a lot, and we look forward to welcoming you again in the future. Kind Regards, The team at Plett Quarter Hotel
Dear Willemijn. Thank you for sharing your kind feedback. We’re so pleased to hear that you enjoyed your stay with us and had a relaxing experience. Your recommendation means a lot, and we look forward to welcoming you again in the future… Show more
Reviewed: August 20, 2025 · Stayed in July 2025
Verified reviewReviewed: August 17, 2025 · Stayed in July 2025
Verified reviewIt was pleasant enough .
It was exceptionally noisy !!!! We were awake all night .
Dear Carla, Thank you for staying with us and for sharing your feedback. We completely understand how important a relaxed and peaceful stay is, and we sincerely apologise for any inconvenience that affected your experience. We truly value your comments and hope to have the opportunity to welcome you back for a much more enjoyable stay in the future. Kind Regards, The team at Plett Quarter Hotel
Dear Carla, Thank you for staying with us and for sharing your feedback. We completely understand how important a relaxed and peaceful stay is, and we sincerely apologise for any inconvenience that affected your experience. We truly valu… Show more
Reviewed: August 13, 2025 · Stayed in August 2025
Verified reviewReviewed: August 10, 2025 · Stayed in August 2025
Verified reviewGreat location! Very modern, clean and neat.
Dear Chris, Thanks a lot for your kind words! We’re so happy our team made your stay enjoyable. The location and vibe really are something special! Kind Regards, The team at Plett Quarter Hotel
Reviewed: August 6, 2025 · Stayed in August 2025
Verified reviewReviewed: August 4, 2025 · Stayed in June 2025
Verified reviewReviewed: August 3, 2025 · Stayed in August 2025
Verified reviewThe hotel is perfectly situated in the main town with local amenities. I would recommend a sea view, although the view is obstructed the view when we woke up was stunning. The staff were very friendly and couldn't do enough to help. The food was superb.
Navigating around the hotel!!! We prefer to take the stairs and not lift, this was a challenge! There are no irons in rooms either.
Dear Adele, Thank you so much for your thoughtful feedback! We’re thrilled to hear you enjoyed the stunning sea view, our friendly team and the superb food during your stay. We really appreciate your comments about navigating the hotel. To make things easier for our guests, we’ll be reviewing all internal signage so everyone can find their way around comfortably and confidently. Thanks again for taking the time to share your experience. We hope to welcome you back soon for an even smoother and more enjoyable stay! Kind Regards, The team at Plett Quarter Hotel and Apartments
Dear Adele, Thank you so much for your thoughtful feedback! We’re thrilled to hear you enjoyed the stunning sea view, our friendly team and the superb food during your stay. We really appreciate your comments about navigating the hotel. … Show more
Reviewed: August 2, 2025 · Stayed in June 2025
Verified review