65 Kings Road, 3610 Pinetown, South Africa
#15 of 21 hotels in Pinetown
Guests' ChoiceBased on 500 hotel reviews
7.3Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
7.4
Staff
8.2
Value for money
7.7
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 30, 2024
Dr
South AfricaThere is construction in the hotel, the yard is messy, the pool is not inviting.
It is a private, comfortable and clean room. I had a delicious dinner.
Stayed in March 2024
Reviewed: March 20, 2024
Lindokuhle
South AfricaThe rooms were nice and there was a table to be able to work in
Stayed in March 2024
Reviewed: February 8, 2024
Nomase
South AfricaNothing
The place is just an ordinary place for those who are used to five star.
Stayed in January 2024
Reviewed: January 30, 2024
C
South Africathere are no ‘smoking rooms’ available 🤨
very clean, neat and peaceful
Stayed in January 2024
Reviewed: January 24, 2024
Ngcamu
United States of AmericaNothinh
Everything was good
Stayed in January 2024
Reviewed: January 13, 2024
Bertha
South AfricaWe had to be moved to another room because the TV remote was not working and there was no light in the bathroom.
Cleanliness
Stayed in January 2024
Reviewed: January 1, 2024
Nonjabulo
South AfricaThere was no water to bath in the morning because of burst pipe.
Stayed in December 2023
Reviewed: December 22, 2023
Mbewe
ZambiaRoom had a stuffy smell
Room was spacious
Stayed in December 2023
Reviewed: December 17, 2023
Mpumzaa
South AfricaThe AC made a noise, the TV was so far. And told not to bring in food and beverages from outside.
The beds were comfortable and the room was clean.
Stayed in December 2023
Reviewed: November 2, 2023
Thabang
LesothoThe rooms are not sound proof, we were hearing disturbing noises from other rooms
Stayed in October 2023
Reviewed: October 25, 2023
Mandy
South AfricaMy stay, and previous stays have all been good.
Generally the breakfast has been good, only i did not have breakfast this time around.
Stayed in October 2023
Reviewed: October 2, 2023
Livhuwani
South AfricaI forgot my heels there, i was in room 8-16
Stayed in September 2023
Reviewed: September 26, 2023
Zwane
South Africawe noticed that we did not have a hand towel, no hair dryer, and no booklet with the venue or reception extension numbers and instructions. there was no fresh milk as shown on the website only powdered milk so they need to double-check this. Worst of all the people that were booked on the same level with us checked in at 3 am and they were very loud and very rude at the same time, even in the morning around 7 they were singing and telling everyone to wake up standing in the passage. I think there was no control over their arrival because in the room next to ours there were two beds but 6 people took turns bathing when they arrived making noise and banging the door.
The room we were booked in was spacious and clean.
Stayed in September 2023
Reviewed: July 13, 2023
Ayanda
South AfricaI was given a room that looked like it was barely serviced.
Stayed in July 2023
Reviewed: July 3, 2023
Imtiaz
South AfricaWith due respect...the manageress wasn't congenial or very friendly handling our issues at check in. I feel it could've been approached in a more warm manner especially since we were already stressed. No smile ..no reassurance. I feel in a hopsitality environment..these things should be imperative. The receptionists were awesome though. Very helpful .very pleasant...
The location. Pleasant and private.. and convenient.
Stayed in July 2023
Reviewed: May 28, 2023
Nhlanhla
South AfricaAircon not user friendly
Bathtub, shower option
Stayed in May 2023
Reviewed: May 13, 2023
Delport
South AfricaIn the morning there was no hot water in the shower. Room 303
I was not informed that breakfast was not inclusive. That was not such a big deal though.
Stayed in May 2023
Reviewed: April 17, 2023
Busisiwe
South Africathe food took long to get prepared.
the quietness and the cleanliness.
Stayed in April 2023
Reviewed: March 7, 2023
Shongwe
South AfricaRooms are quite spacious and very clean
Stayed in March 2023
Reviewed: February 17, 2023
Lindelani
South AfricaIn room there were too many mosquitoes yooo
Cleanliness
Stayed in February 2023
Reviewed: February 7, 2023
Lindelani
South AfricaMosquitos in my room
Stayed in February 2023
Reviewed: February 4, 2023
Oscar
South AfricaTowels are old. No soap in the room Aircon is faulty
Spacious rooms
Stayed in January 2023
Reviewed: February 2, 2023
Paul
South AfricaThe fact that I can’t bring my own snack and drink to my room
The location is perfect
Stayed in January 2023
Reviewed: January 27, 2023
Clayton
South Africanothing
location
Stayed in November 2022
McDonough, USA
Scopello, Italy
Hong Kong, Hong Kong
Entraunes, France
Maragogi, Brazil
Udon Thani, Thailand
Zadar, Croatia
Mombasa, Kenya
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content