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  5. Reviews of Hotel@Hatfield

Reviews of Hotel@Hatfield This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1141 Burnett Street, Hatfield, Hatfield, 0083 Pretoria, South Africa

#39 of 75 hotels in Pretoria

Guests' Choice

Review Score

Based on 4735 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The door was not convincing

    Good service

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was perfect

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Great, wanna visit there again.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small rooms.

    The location. They upgraded me on my second night

    Stayed in February 2024

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Weather

    Accommodation and food

    Stayed in December 2023

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night

    Lack of fridge / cooler in the room

    Room, view, bedding, temp control was on point

    Stayed in January 2024

  • Reviewed: March 13, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Everything

    Stayed in January 2024

  • Reviewed: March 12, 2024

    7.0
    It's good for a 1 night for a specific event but it's not convenient for a family stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy

    Location

    Stayed in February 2024

  • Reviewed: March 12, 2024

    8.0
    It was sweet and short
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When you have Groups put them in different floors with others to avoid noise

    Location

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Upon arrival, there was water in my room coming from the fridge. Breakfast is not included.

    Very friendly staff, great location close to the Gautrain station.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I feel the showers need attending to. Its the only issue I experience in all the rooms. It needs to be sealed and cleaned. Some mould on the corners especially that I don't like.

    Staff are amazing and always accomodating I love the king size bed and clean sheets and towels.

    Stayed in February 2024

  • Reviewed: March 4, 2024

    7.0
    Comfortable Stay
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet in the room needed some cleaning.

    Bed was comfortable and the fresh milk was a nice touch to great customer service.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    We were looking for good accommodation for a weekend stay and it met all our needs.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Hotel was neat and tidy.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    great reception staff

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    Honest review
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The size of the room and the size of the tv. Also enough wardrobe space

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Everything was perfect we loved the view and that we next to the plaza and restaurants ♥️ thanks
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We got to the room late we didn't check everything and when we wake up it was sad we saw blood stains in the sheets but with the help if the the two lovely ladies came through after we called the reception

    I liked everything about the hotel the stuff were there to help when we needed 1

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small swimming pool

    Everything

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    All in all, very happy with my stay
    • Leisure trip
    • Travelers with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast could use some improvement

    Room was clean and the staff were extremely friendly and helpful

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Good
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The swimming pool

    The Restaurant

    Stayed in January 2024

  • Reviewed: March 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights

    Great room for the price. Hotel has super friendly staff and always feels secure and safe. It's right opposite Hatfield Plaza, so everything is within reach

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Its was nice i would recommend
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    1. Noise of people walking past our room at 4am ( well there is a club outside so they probably coming from the club) 2. You have to buy extra drinks to go with the buffet

    1. It was clean and no funny carpets or sheets smell 2.it was easy to locate 3. There is a lot of restaurants just outside 4. The food was exceptional , i loved the meatballs 5. The receptionist was helpful and friendly 6. Its sound proof for outside noise - could not even tell there are people partying outside

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    I like the location, clean and safe

    Stayed in February 2024

  • Reviewed: March 1, 2024

    9.0
    Staff always helpful and friendly
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sometimes water not provided

    Staff friendly and location great

    Stayed in February 2024

  • Reviewed: March 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No complimentary water in room Housekeeping entering rooms prior to check out time

    The breakfast selection

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Great stay. will definitly be using the facility again
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    The Shower was designed as a rain shower however it was not a rain shower and was uncomfortable.

    I enjoyed the facility and staff. exactly what i expected. very accommodating. thank you for upgrading to a better room. the restaurant was good. enjoyed the food and the facility

    Stayed in February 2024

Showing 1 - 25

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