Room service took 2 hours There was a speaker in the passage that played music all night. We could not sleep

Location

Stayed in April 2024

TV channels are so boring. Get Dstv premium and Netflix

Hospitality

Stayed in April 2024

Aircon was not working, and when I called reception, there was no answer, so I opened windows, and was being chowed by mosquitoes. Also, the carpet was not clean in front of the couch. Food was cold when it arrived. None the less, the servers who brought the food were very warm and friendly. There was decaf coffee only (in room) but on the whole, other than the aircon, it was decent.

Room was a nice size. The availability of fridge/kettle/ ample charging devices, bed and pillows were comfortable. Bathroom stocked with amenities like toilet roll, lotion /shampoo etc. I appreciated that, as I was travelling for work, so I travelled lightly. I also appreciated the availability of a hairdryer, and sufficient mirrors. View of the pool was nice. The fact that your reception allowed me to use their punch to finish off my work, was tremendously appreciated. I enjoyed my breakfast selection!!

Stayed in March 2024

All perfect

Very neat and nice

Stayed in March 2024

No Bar fridge and Microwave

Sheets very comfortable

Stayed in March 2024

There were 2 big groups who booked in just on my arrival. One tourist group I believe and the other a schools netball team. I have to wait about 2+ hours to book in. I will suggest in such a case that individuals are also being looked after. I know a difficult situation and pressure. I believe room for improvement

Staff were friendly and helpful. Facilities need and tidy. The barman was friendly and helpful as always, I want to recommend him. Just a nice place to stay. Thank you. This is my preferred place to stay when in Centurion. Value for Money.

Stayed in March 2024

1. I am waiting for refund of ZAR 2407.39 that I overpaid with to hit my account in Kenya. I had to be put to task to call my bank in Kenya to issue a confirmation letter for my overpayment to be sent to my account and nobody informed me at the point of payment that I had been asked for more than required. 2. Payment is done in ZAR only. 2. Smell from the neighbouring water body.

The breakfast was generally good.

Stayed in March 2024

Convenience

Stayed in February 2024

The lady at the reception at 10:00am on 17/03/2024 was very rude. Stupid is an understatement and very lazy too. Made me feel wrong in a way!

Nice area, quiet, good food!

Stayed in March 2024

The facilities such as the bathroom etc. is visibly aged. The breakfast was not good.

It was convenient and comfortable.

Stayed in March 2024

The wash Basin been in the bedroom . You don't want to see the other person washing up . Atlleast put a sandblasted glass panel on the side of the Basin..

Neat clean n comfortable.

Stayed in March 2024

There can be a mini or bar fridge in the room.

Stayed in March 2024

Hair dryer cords were out and tv channels were not clear

Stayed in March 2024

Hi The hotel was cashless and not ideal for foreign travellers

Staff awesome friendly professional and hotel location fab

Stayed in February 2024

None

Clean well kept and friendly staff

Stayed in February 2024

nothing

everything was spot on

Stayed in January 2024

The room I was in faced the highway and the constant traffic noise interfered with sleep. The neighbouring room had guests who had their TV on at high volume and even when I put headphones to hear music and cancel their noise I could still hear everything. I was only able to sleep after 12 midnight when they switched it off. Sound proofing would probably help.

The hotel was within walking distance of the Centurion Mall which was convenient for shopping and meals.

Stayed in February 2024

No room service after 9H30 even though it states kitchen open till 10H00.

Room big enough and clean, room service was on par and staff friendly. Felt safe being woman alone in a new town.

Stayed in February 2024

The hotel is very centrally located to restaurants and shops. The staff were very friendly and helpful with the check in and check out.

Stayed in December 2023

The gent that checked us in, Thato, needs to learn how to make out invoices.

The room was spacious and the bed comfortable.

Stayed in January 2024

Nothin

It’s Good

Stayed in January 2024

The fact that I booked for a few days. I wish that I had stayed longer.

The room was very clean, spacious, and comfortable. I requested to change the room just to have a better view as the first room was facing the road. I was moved to a room with a better view and more space without hustles.

Stayed in December 2023

Breakfast menu which it was not inclusive for those of us who don't eat pork products and some chicken contents. On the booking app it did specify if I have to include breakfast and supper

The room were perfect and the environment to. The staff were so friendly and helpful

Stayed in December 2023

I enjoyed the bed.

Stayed in December 2023