Reviews of Somerset Inn
2 Wincanton Way somerset park, 4319 Durban, South Africa

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Reviewed: September 10, 2025 · Stayed in June 2025
Verified reviewReviewed: September 6, 2025 · Stayed in September 2025
Verified reviewLocation
From the time I arrived there was no one immediately available to open the gate. The number provided just rang without an answer after a couple of tries. The cleaner eventually woke up from sleeping and opened for me, it shouldn’t have been her responsibility. After that I couldn’t see anyone to assist around the property it was so quiet. I asked for an iron via WhatsApp as no answer when I called. Still no response till the next morning, again I called and texted until I walked around the property. There is no indication of a reception or entrance, no one answered until I was extremely late for work. The male owner eventually came out and tried to blame the poor cleaner for their shortcomings, then proceeded to tell the cleaner that I have attitude. The bed sheets looked old and the towels were not white, look discoloured.
Reviewed: August 18, 2025 · Stayed in July 2025
Verified reviewNo breakfast, hosts were excellent they made my stay very comfortable and enjoyable. Will definitely use them again.
Nothing
Reviewed: August 16, 2025 · Stayed in August 2025
Verified reviewReviewed: August 6, 2025 · Stayed in August 2025
Verified reviewIt’s clean and quiet
Nothing
Reviewed: July 17, 2025 · Stayed in July 2025
Verified reviewEverything
Nothing
Reviewed: July 1, 2025 · Stayed in June 2025
Verified reviewThe host Sunny was exceptional everything that I needed was there a quiet and neat place to stay will be back again.
Reviewed: June 11, 2025 · Stayed in June 2025
Verified reviewReviewed: June 10, 2025 · Stayed in May 2025
Verified reviewThe quietness of the place. And the pool was clean.
Reviewed: May 4, 2025 · Stayed in May 2025
Verified reviewIt is very nice and clean,the owner is very friendly and accommodative
It is very far from the beach and little did I know I have to bring my twin plug to charge my phone,they don’t have water to drink in the room 😢they don’t serve breakfast and couldn’t connect to the Wifi.
Reviewed: April 21, 2025 · Stayed in April 2025
Verified reviewNothing coz I never stay there ...the host isn't accommodate me when I needed to check in early and refused to refunded.
Bad experience
Reviewed: March 3, 2025 · Stayed in February 2025
Verified reviewReviewed: February 7, 2025 · Stayed in January 2025
Verified reviewReviewed: February 5, 2025 · Stayed in February 2025
Verified reviewReviewed: December 27, 2024 · Stayed in December 2024
Verified reviewI truly enjoyed my stay. I appreciated the host’s relaxed approach, allowing guests their space while being readily available if needed. The location is fantastic, it is conveniently close to the Gateway Shopping Centre. My room was clean upon check-in and was equipped with all the basic appliances I needed. The bed linen was fresh, and the bed was comfortable. The air conditioning was a lifesaver on one of the hotter days, which I greatly appreciated. Overall, I had a pleasant experience and would definitely stay here again in the future.
While I didn’t mind tidying up my room daily, it would have been helpful if basic cleaning supplies, such as a broom and mop, were provided, especially for longer stays like mine (5 nights). Additionally, there was no designated place for garbage disposal, so when the one supplied got full I had to load some rubbish into my car to dispose of elsewhere. There was also no twin plug adapter in the room (though I admit I didn’t request one, which likely would’ve been provided), so I ended up buying one the next day to charge my phone and laptop. Another minor inconvenience was the single light switch that controlled all the lights, including the bathroom. Its location, far from the bed, made it tricky to turn the lights on in the dark without fumbling around or opening a curtain first. It’s worth noting that the above inconveniences may be specific to my room. Despite these minor issues, my stay was overall enjoyable and could be enhanced with a few simple adjustments.
Reviewed: December 22, 2024 · Stayed in December 2024
Verified reviewEverything was just excellent. Loved the place. Definitely recommend
Reviewed: November 16, 2024 · Stayed in November 2024
Verified reviewNice for sleep en go
Peaceful place
Reviewed: November 4, 2024 · Stayed in November 2024
Verified reviewReviewed: November 1, 2024 · Stayed in October 2024
Verified reviewReviewed: October 18, 2024 · Stayed in October 2024
Verified reviewReviewed: October 4, 2024 · Stayed in September 2024
Verified reviewReviewed: September 30, 2024 · Stayed in September 2024
Verified reviewIt was nicely quite
The Tv was not playing
Reviewed: September 30, 2024 · Stayed in September 2024
Verified reviewReviewed: September 9, 2024 · Stayed in September 2024
Verified reviewReviewed: August 20, 2024 · Stayed in August 2024
Verified reviewI didn't have breakfast
The colored linen. I think white and monochrome s are better