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  5. Reviews of THE BIG - Luxury Backpackers

Reviews of THE BIG - Luxury Backpackers

18 Thornhill Road, Green Point, Green Point, 8005 Cape Town, South Africa

#32 of 203 hotels in Cape Town

Guests' Choice

Review Score

Based on 246 hostel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    10
    Excellent location and staff!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Excellent location in a quiet area but close to the Waterfront and Downtown. Very helpful staff who assisted in booking us various high quality tours. Breakfast was really good for setting you up for the day and the room was spacious and spotless. Generally a really nice vibe about the place. Would 100% recommend

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff are wonderful.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Good stay in Cape Town
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The check-in procedure was quite long

    The common areas and the room are quite cozy and very clean

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    All great

    Lovely stay on CapeTown. Ideal for start of Cape cycle tour

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very nice, friendly staff.
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights

    The parking is a disaster. Not enough parking.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Family Room with Balcony
    • Stayed 4 nights

    Nothing in special

    Very practical and nice concept. Comfortable and clean hotel. Nice staff Well localized

    Stayed in March 2024

  • Reviewed: February 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean place

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Must stay here!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    Everything The Big exceeded my expectations. Breakfast was always fresh and delicious, our private room was more than adequate and the location was perfect! It was so fun the meet other travelers visiting Cape Town and being able to make connections and go visiting together!

    Stayed in February 2024

  • Reviewed: February 20, 2024

    10
    Thank, i loved the experience, hospitallity, and the relaxed and nice people.
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night

    The whole atmosphere. Nice people, nice interactions with the visiters.

    Stayed in January 2024

  • Reviewed: February 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We very much enjoyed our stay. The staff is very kind and always helpful. There is limited parking on site but there were always spots free when we needed one. We can very much recommend staying at The BIG and will definitely come back.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    lovely
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The gap in the door was rather large (light and noise from the corridor leaks into the room)

    Very nice interior design

    Stayed in February 2024

  • Reviewed: February 9, 2024

    10
    Would stay there again.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    My daughter was on a walker and we hoped for no steps, but we had some to negotiate. We didn't question the assigned room as it was comfortable with the private bath.

    A healthy breakfast was provided. As a late sleeper, I wish breakfast hours could be extended to 11 AM. They held different events on different days and evenings. Could consider staying longer for those perks. Our room was big with a private bath. Although we didn't use the pool, it was an added feature and provided an outdoor area for reading or whatever. Very quiet location. Fenced parking. Felt safe.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    Great place, highly recommend
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only downer was having to take the room key with you to lock the bathroom door

    It was absolutely lovely. Beautiful place with a nice relaxed atmosphere

    Stayed in January 2024

  • Reviewed: January 26, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location and breakfast!

    Stayed in January 2024

  • Reviewed: January 24, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was perfect!

    The Big is a beautiful hostel located in a quite and residential area of cape town, 5 minutes away from the center of the city. The room I was assigned was super clean, big enough and quiet. The personnel is amazingly friendly, in particular I loved Joceline's kind support and assistance provided throughout my stay! Would definitely recommend this accommodation if you are looking for a friendly and well-maintained hostel.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    10
    Great place to start or end your adventures in SA.
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff are so accommodating and friendly. The place has such a relaxed vibe. Loved the meat free healthy breakfast.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not a big negative but the hostel could do more activities for backpackers. Feels like it’s now mainly private rooms and lacks a bit of atmosphere. It’s sold as a backpackers hostel but probably could also be described as a boutique-style hotel.

    Excellent hostel. Great facilities and delicious breakfast. In a very central location and feels very safe. Friendly staff.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Perfect hostel. Absolutely helpful and friendly staff. Thanks again Yasmine and Ntombi!

    Stayed in December 2023

  • Reviewed: January 6, 2024

    10
    It’s great
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Could have a water refill

    Social, comfortable, great breakfast

    Stayed in January 2024

  • Reviewed: January 1, 2024

    9.0
    Beautiful space, quiet and comfy. strategically located
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    breakfast was great but with little variety, could be improved.

    Spacious, modern and cozy property with a great local vibe. Quiet and comfortable, the staff is very kind. It is the perfect spot from where ti explore the city

    Stayed in December 2023

  • Reviewed: December 30, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 4 nights

    At The BIG you are warmly welcomed from the start and a part of the hostel community. Everyone is extremely open and kind. Also the recommended activities are wonderful and they helped me with everything even stuff to plan after my stay there.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I liked everything, especially how friendly, polite and helpful the staff was there, Ntombi and Joceline have helped me at all times regarding the hostel, and also advising me places of interest in the city, the area around the hostel is quiet and pleasant, the hostel is about 25 minutes from the airport, 20 minutes away is a large shopping center and also very close to the hostel there are restaurants and supermarkets. The rooms are cleaned daily. I really recommend it 100%,

    Stayed in December 2023

  • Reviewed: December 22, 2023

    10
    Favorite hostel in all of Cape Town!
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I think Some mattresses are a bit older than others, so depending on your luck, the bed is either perfect or just ok

    The house is super comfortable and feels very homey. There’s plenty of areas where you can hang out and chill but it also never gets too crowded. The pool is absolutely perfect and the whole place is spotless cause they deepclean it everyday. On top of that, the staff is sooo lovely and literally makes you feel like you’re at home from the first second.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    8.0
    Nice place to stay:)
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Its not really like hostel which maybe be positive if you are looking for a calm place or not if you want more interaction. Breakfast is limited .

    Nice big houses attached, turned into hostel. Very comfy beds, with warm blanket, as I was there in September. Location is good too, safe.

    Stayed in September 2023

Showing 1 - 25

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