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Reviews of Valley Lodge

Valley Drive, 3610 Hillcrest, South Africa

#3 of 20 hotels in Hillcrest

Guests' Choice

Review score

Based on 124 B&B reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 - 75

  • Reviewed: 19 September 2018

    5.0
    Disappointed
    • Business trip
    • Couple
    • Queen Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The geyser times should have been advertised on the internet had i known that i had restrictions to having a shower i would never have booked. I had a shower with cold water for my entire stay. And to top it reception never answeres the phone.

    Stayed in September 2018

  • Reviewed: 28 August 2018

    5.0
    Dissapointing that didn't get the room that was booked!
    • Leisure trip
    • Family with young children
    • Queen Standard Room
    • Stayed 3 nights

    Booked via booking.com & received confirmation of booking incluidng reference number, but despite this the venue did not have a reservation. Subsequently had to share a room with another guest on teh 1st night and subsequent nights had a small room with my daughter on a matress on the floor, which was not what was booked. Despite this the venue wanted to charge the same rate per night including the 1st night.

    Stayed in August 2018

  • Reviewed: 17 February 2018

    9.2
    Would go back but a little expensive.
    • Leisure trip
    • Couple
    • Queen Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Eggs at breakfast not cooked to requested amount. Served white toast when asked for brown.

    Friendly staff and nice rooms. Lovely gardens and very convenient for Cotswold Downs golf course.

    Stayed in February 2018

  • Reviewed: 13 November 2017

    6.7
    Room were big and roomy.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    Desparate need of maintenance. Three wall electric plugs were not working, there was no adaptors for two prong plugs needed to charge cellphone etc. Bathroom needed upkeep of sealer around bath and shower diverter needed to be fixed. Front sliding door came off the rails while trying to open it.

    Room were big and roomy. Good breakfast. Very nice grounds

    Stayed in November 2017

  • Reviewed: 1 August 2017

    10
    A very pleasant rest in a lovely area of Durban (we used to live in Mount Edgecombe)
    • Leisure trip
    • Couple
    • Queen Standard Room
    • Stayed 1 night

    The room we were in was a little too small and for our second night I requested another room, however they were full up. The bathroom in our room was clean and tidy, however I did report that there wasn't a plug in the basin. The following night it was there. When booking out we had a sneak peek at one of the other bedrooms whilst it was being cleaned, and I found the stairs would have been out of the question for ourselves (being 67 and 68).

    The restaurant was beautifully appointed and the gardens well attended to. Although we were there in late July and it was too cold to swim, the swimming pool looked very inviting and the area around the pool looked devine.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    5.8
    Barking dogs late at night and early morning, Wifi was up...
    • Leisure trip
    • Couple
    • Suite with Sofa Bed
    • Stayed 4 nights

    Barking dogs late at night and early morning, Wifi was up and down making it very difficult to work and it is adjacent to a very noisy and busy road which made sitting outside around the pool unpleasant. Not very relaxing spot at all.

    Stayed in July 2017

  • Reviewed: 2 July 2017

    10
    Excellent!
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful garden and pool area with gazebo. I often work and have meeting at the gazebo when I stay at Valley Lodge. Good breakfast. Clean well organised establishment.

    Stayed in July 2017

  • Reviewed: 29 April 2017

    10
    Beautiful venue and incredibly friendly staff
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    We loved our short stay at Valley Lodge. Jo and the team made us feel very welcome. Breakfast was immense and Lucky couldn't have been more attentive. We'll be back!

    Stayed in April 2017

  • Reviewed: 10 April 2017

    9.6
    Hillcrest for Meals on Wheels
    • Business trip
    • Couple
    • Suite with Sofa Bed
    • Stayed 2 nights

    Stayed for two nights had a good selection to choose from for breakfast. The owner was present upon our early arrival and immediately arrange an early check in. I really appreciated this. Staff were great! Lovely gardens and pool area.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    9.2
    Lovely overnight stay.
    • Leisure trip
    • Couple
    • Family Room (4 Adults)
    • Stayed 1 night

    No shampoo, conditioner and soap in the bathroom.

    Clean, comfortable beds. Room size good. Staff friendly and pleasant. Property well kept and tidy. Lovely pool area. Good quality body lotion and shower gel. Tea, coffee and rusks in the room as well as gowns and slippers and hairdryer. Bathroom and rooms very clean and neat. Enjoyed our stay, slept comfortably and felt welcome by the staff. Beautiful grounds too.

    Stayed in April 2017

  • Reviewed: 8 September 2018

    9.2
    The area cleanliness was superb and its serenity was calming.
    • Business trip
    • Solo traveller
    • Queen Standard Room
    • Stayed 2 nights

    Nothing

    The area cleanliness was superb and its serenity was calming.

    Stayed in August 2018

  • Reviewed: 13 August 2018

    10
    Very pleasant and comfortable facilities, professional and...
    • Leisure trip
    • Group
    • Family Room (4 Adults)
    • Stayed 5 nights

    Very pleasant and comfortable facilities, professional and friendly staff always my "go to" accommodation option in Hillcrest.

    Stayed in August 2018

  • Reviewed: 12 August 2018

    9.6
    Great stay.
    • Solo traveller
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Soya sausages

    Service with a smile and humanity, modern-styled and furnished rooms, cleanliness, variety of tv channels.

    Stayed in August 2018

  • Reviewed: 30 July 2018

    10
    I was having a very difficult weekend but the place was absolutely amazing!
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The room was perfect, so was the bathroom! The bed and pillows something to write home about!

    Stayed in July 2018

  • Reviewed: 7 June 2018

    10
    great place to stop over for a well deserved rest
    • Solo traveller
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    very friendly staff, comfortable beds and amazing food

    very clean and easy to find

    Stayed in June 2018

  • Reviewed: 4 June 2018

    10
    A lovely stay
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful, comfortable room. Lovely bathroom.

    Lovely, well kept gardens and great parking.

    Stayed in June 2018

  • Reviewed: 31 May 2018

    7.5
    excellent view and nice staffs.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights

    excellent view and nice staffs. will stay next time

    Stayed in May 2018

  • Reviewed: 9 May 2018

    10
    Great value for money accommodation.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Wish they had a shuttle service .

    Everything else.

    Stayed in April 2018

  • Reviewed: 3 May 2018

    6.3
    Decent stay however the property could do with a thorough dusting
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    rooms had a musty odor and needed to be aired out

    Decent sized rooms with very comfy beds

    Stayed in April 2018

  • Reviewed: 2 May 2018

    8.3
    It was a warm place and great staff. Will be staying in future.
    • Leisure trip
    • Family with young children
    • Suite with Sofa Bed
    • Stayed 1 night

    The sleeper couch is not the most Comfy. Maybe mattress change is a plan.

    Breakfast was amazing

    Stayed in April 2018

  • Reviewed: 27 April 2018

    10
    Everything
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in April 2018

  • Reviewed: 27 March 2018

    10
    We felt comforted and cared for
    • Family with young children
    • Queen Standard Room
    • Stayed 1 night

    Lovely bed, lovely people, delicious brekkie. Everything we hoped for - a sanctuary

    Stayed in March 2018

  • Reviewed: 20 March 2018

    6.7
    helpful, friendly staff
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 5 nights

    helpful, friendly staff

    Stayed in March 2018

  • Reviewed: 17 March 2018

    9.2
    Good breakfast and dinner.
    • Group
    • Family Room (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Good breakfast and dinner. Friendly staff

    Stayed in March 2018

  • Reviewed: 14 March 2018

    9.6
    Great stay. Have stayed before and will stay again.
    • Business trip
    • Solo traveller
    • Queen Standard Room
    • Stayed 1 night

    Very comfortable, quiet and relaxing. Breakfast was amazing.

    Stayed in March 2018

  • Reviewed: 7 February 2018

    9.6
    Lekker Breakfast!
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    Lekker Breakfast!

    Stayed in February 2018

  • Reviewed: 11 January 2018

    7.5
    Beautiful
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Beautiful

    Stayed in December 2017

  • Reviewed: 4 January 2018

    10
    👍
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    No carpot for cars Please do something about it...in case of rain and hailstorm

    Everything was perfect,no complaints

    Stayed in January 2018

  • Reviewed: 4 January 2018

    10
    The staff was very friendly, helpful and efficient.
    • Group
    • Deluxe Room
    • Stayed 4 nights

    The staff was very friendly, helpful and efficient. The beds and duvets were tremendously comfy.

    Stayed in December 2017

  • Reviewed: 3 December 2017

    10
    Everything.
    • Business trip
    • Solo traveller
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything.

    Stayed in December 2017

  • Reviewed: 27 November 2017

    7.5
    Breakfast good
    • Couple
    • Family Room (4 Adults)
    • Stayed 1 night

    Breakfast good

    Stayed in November 2017

  • Reviewed: 14 November 2017

    8.3
    Scenic short stay
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Would have liked Two chairs in bedroom,and somewhere to put suitcases on. A very good 2 night stay

    Staff very nice , breakfast and dinner excellent

    Stayed in November 2017

  • Reviewed: 30 October 2017

    10
    WiFi excellent
    • Business trip
    • Solo traveller
    • Queen Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Light in bathroom too dim

    WiFi excellent

    Stayed in October 2017

  • Reviewed: 26 October 2017

    8.3
    great stay
    • Leisure trip
    • Group
    • Queen Standard Room
    • Stayed 2 nights

    none

    Decor of the rooms and the general ambience outside.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    10
    A well located property with comfortable beds, good food and very friendly staff. They were very fl
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I would opt for a different bathroom floor but the facilities were perfect otherwise.

    Very friendly and flexible.

    Stayed in October 2017

  • Reviewed: 24 October 2017

    7.5
    Pillows not comfortable.
    • Leisure trip
    • Solo traveller
    • Queen Standard Room
    • Stayed 4 nights

    Pillows not comfortable. Dinner not available every night - my main reason for having booked here.

    Stayed in October 2017

  • Reviewed: 10 September 2017

    5.8
    Not as nice as the pictures show it to be
    • Leisure trip
    • Couple
    • Suite with Sofa Bed
    • Stayed 3 nights

    Pictures on the website are deceiving, The rooms are a bit tired, old and run down. Rooms need some work

    Bed was very comfortable

    Stayed in September 2017

  • Reviewed: 24 July 2017

    7.5
    Pleasant, comfy and restful.
    • Leisure trip
    • Couple
    • Queen Standard Room
    • Stayed 1 night

    The breakfast could have been better.

    The bedding was comfy.

    Stayed in June 2017

  • Reviewed: 11 July 2017

    10
    My new home from home!
    • Business trip
    • Solo traveller
    • Family Room (4 Adults)
    • Stayed 1 night

    Nothing. Excellent place to stay.

    Lovely, luxurious room. VERY friendly staff.

    Stayed in July 2017

  • Reviewed: 11 June 2017

    8.8
    excellent stay for two nights. Very friendly and helpful staff
    • Couple
    • Queen Standard Room
    • Stayed 2 nights

    The room was a little old fashioned

    Stayed in June 2017

  • Reviewed: 6 March 2017

    9.6
    friendly staff and lovely meal - best steak we had in South...
    • Leisure trip
    • Couple
    • Family Room (4 Adults)
    • Stayed 2 nights

    nothing

    friendly staff and lovely meal - best steak we had in South Africa !!!

    Stayed in February 2017

  • Reviewed: 30 January 2017

    10
    Beautiful property, very comfortable and staff very...
    • Leisure trip
    • Group
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Beautiful property, very comfortable and staff very accomodating.

    Stayed in January 2017

  • Reviewed: 12 January 2017

    10
    More variety on the breakfast would be appreciated.
    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 1 night

    More variety on the breakfast would be appreciated. I felt there was not much to choose from.

    Stayed in December 2016

  • Reviewed: 4 January 2017

    6.7
    Fair
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    I hated their breakfast

    Bedroom size

    Stayed in January 2017

  • Reviewed: 3 January 2017

    9.2
    Beautiful small hotel in Hillcrest
    • Leisure trip
    • Family with young children
    • Queen Standard Room
    • Stayed 1 night

    Poor WiFi signal in the room.

    Lovely gardens and pool, nicely decorated room and bathroom. Quick and easy check-in and check-out.

    Stayed in January 2017

  • Reviewed: 25 December 2016

    8.8
    Great location with clean rooms...
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The lack of a lounge in the family room...

    Very friendly staff... clean rooms and good family room

    Stayed in December 2016

  • Reviewed: 24 December 2016

    9.6
    very well priced establishment with all the ammenties
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Rusks were not fresh and a please do not disturb banner was not on the doors

    Comfotable bed

    Stayed in December 2016

  • Reviewed: 22 December 2016

    9.6
    Well run , good value
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    Beds very comfy, breakfasts excellent

    Stayed in December 2016

  • Reviewed: 20 December 2016

    9.6
    Luxurious accommodation at a reasonable price
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and obliging staff

    Stayed in December 2016

  • Reviewed: 15 December 2016

    10
    Fantastic Breakfast
    • Business trip
    • Solo traveller
    • Queen Standard Room
    • Stayed 1 night

    Fantastic Breakfast

    Stayed in December 2016

  • Reviewed: 11 December 2016

    10
    superb
    • Leisure trip
    • Couple
    • Queen Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Quiet and very friendly staff, when revisiting Hillcrest we will be stopping at Valley Lodge

    Stayed in December 2016

  • Reviewed: 5 December 2016

    8.8
    Overall experience.
    • Business trip
    • Couple
    • Queen Standard Room
    • Stayed 2 nights

    Overall experience. Staff is so friendly & helpful

    Stayed in December 2016

  • Reviewed: 10 November 2016

    5.0
    Sleepless in Hillcrest
    • Business trip
    • Solo traveller
    • Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    A window with no curtains so the room wasn't dark when I tried to sleep. Bedroom upstairs, shower downstairs

    Breakfast was excellent

    Stayed in November 2016

  • Reviewed: 20 October 2016

    10
    Great place to stay friendly staff
    • Business trip
    • Solo traveller
    • Suite with Sofa Bed
    • Stayed 1 night

    Great place to stay friendly staff

    Stayed in October 2016

  • Reviewed: 29 September 2016

    9.2
    Excellent hotel ...
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 14 nights
    • Submitted via mobile

    Room service is excellent, staff are incredibly attentive.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    7.1
    Location is generally good but it is right next to a busy...
    • Leisure trip
    • Couple

    Shower was rubbish - water temperature fluctuated constantly making a proper shower impossible - freezing, scalding, repeat. The was also no valley in sight, despite the name of the establishment.

    Location is generally good but it is right next to a busy road unfortunately.

  • Reviewed: 31 March 2016

    9.2
    Location, it is close to Kearsney college.
    • Couple

    Information such as breakfast prices and whether included in price or not and how the drinks in the fridge work. I didn't like the gravel parking area when it rained. The pool that is not heated.

    Location, it is close to Kearsney college. Rooms are tidy and comfortable. Lovely garden.

  • Reviewed: 21 March 2016

    10
    Comfortable bed and a lovely breakfast.
    • Leisure trip
    • Couple

    Comfortable bed and a lovely breakfast. What more can you ask of a B&B. Booked in and didn't like the first room we were put into - on request, we were very quickly moved into a suite without any hassles.

  • Reviewed: 8 March 2016

    8.8
    It was beautiful.
    • Couple

    Only breakfast served but had a full menu in the room leading us to believe we could eat at the venue over the weekend. We found out that it was only during the week as this venue caters best to corporate

    It was beautiful. A family room, lots of space.

  • Reviewed: 24 November 2015

    7.1
    Kind and helpful staff, very nice room on two floors, very...
    • Leisure trip
    • Couple

    Restaurant was closed for supper on the weekend and laundry service was not provided. The staff explained, that this was because the hotel was nearly empty. We understand that, but information in advance or on the website would have helped.

    Kind and helpful staff, very nice room on two floors, very good breakfast, calm and relaxing ambience

  • Reviewed: 11 October 2015

    7.5
    Very accommodating staff, friendly and polite.
    • Business trip
    • Solo traveller

    aircon leaked (but when reported was sorted the same day), so really nothing to complain about.

    Very accommodating staff, friendly and polite. very well sized rooms and good amenities, bed was comfortable. grounds were emaculite and well signed. if you do not need to be close to the cbd or business areas then there would be no better place. is close to a newly established shopping mall.

  • Reviewed: 23 August 2015

    8.8
    Everything.
    • Leisure trip
    • Family with young children

    Was under the impression that breakfast was an early start of 6.30am on Saturday. We had to leave early without breakfast due to long road trip.

    Everything. Comfort, proximity, cleanliness, comfort.

  • Reviewed: 1 June 2015

    7.9
    Terence was extremely helpful and accommodating the...
    • Leisure trip
    • Family with older children

    The kettle in the self-catering kitchen was rather old and plastic should have been replaced. ,We stayed in the suites and the stairs to the mezzanine were just too steep to haul suitcases up and down

    Terence was extremely helpful and accommodating the breakfasts served were very good and staff very attentive.

  • Reviewed: 24 March 2015

    10
    The staff are welcoming and accommodated all of our requests...
    • Leisure trip
    • Family with older children

    The free WiFi was great on our first stay when we were in number 2 but problematic on our second stay in number 11. Not sure if it was a general problem or if it was the location.

    The staff are welcoming and accommodated all of our requests in a friendly manner. The atmosphere is restful and the grounds picturesque. Our breakfast waiter, Lucky, was thoughtful and delivered our orders in a timely manner. Breakfast was definitely a highlight for us all.

  • Reviewed: 3 February 2015

    7.5
    Location good room size was great liked the small kitchen...
    • Leisure trip
    • Family with young children

    Was not sure if wi fi was available will ask next time

    Location good room size was great liked the small kitchen very comfortable and homely accommodation

  • Reviewed: 3 May 2016

    10
    Well equipped, friendly staff and all the right little...
    • Leisure trip
    • Group

    Well equipped, friendly staff and all the right little touches to make us comfortable.

  • Reviewed: 27 March 2016

    8.8
    Very noisy road
    • Business trip
    • Solo traveller

    Very noisy road

  • Reviewed: 23 February 2016

    10
    It was beautiful, clean and comfortable
    • Leisure trip
    • Family with young children

    Nothing

    It was beautiful, clean and comfortable Food was excellent and location was perfect Staff were amazingly professional and friendly

  • Reviewed: 19 January 2016

    9.6
    great place, great people.
    • Business trip
    • Solo traveller

    Nothing. Could have done with a phone for room service but not a problem really.

    great place, great people. Excellent accomodation

  • Reviewed: 15 January 2016

    10
    Comfortable and quiet
    • Leisure trip
    • Couple

    Comfortable and quiet

  • Reviewed: 5 November 2015

    9.2
    Staff were very helpful, secure parking, good breakfasf,...
    • Leisure trip
    • Couple

    would choose a larger room if staying for more than a weekend.

    Staff were very helpful, secure parking, good breakfasf, beautiful gardens.

  • Reviewed: 11 October 2015

    10
    staff were extremely friendly.
    • Business trip
    • Solo traveller

    staff were extremely friendly. Got more than I expected. Lovely gardens.

  • Reviewed: 1 September 2015

    9.6
    Peaceful, beautiful setting, lovely place to spend a night...
    • Leisure trip
    • Couple

    Peaceful, beautiful setting, lovely place to spend a night away.

  • Reviewed: 11 August 2015

    7.5
    The spacious, manicured garden.
    • Leisure trip
    • Couple

    The stairs leading to the bedroom were very steep.

    The spacious, manicured garden. The secure parking and the friendly staff

  • Reviewed: 21 July 2015

    6.7
    The location and the setting is beautiful.
    • Leisure trip
    • Couple

    The location and the setting is beautiful.

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