There was noise up to 1am in the morning. The shower rooms are not the best. Some taps were broken too.

Food was good. The night shift guy at the reception was excellent (sorry can’t remember his name)

Stayed in August 2025

Warm, welcoming staff and a great location - close to shops, banks, the Livingstone Museum, and just a short drive from the airport, with a free shuttle included

Stayed in July 2025

The breakfast was good. The wine per glass at K60 per half glass was a bit overpriced

The room was very clean but the shower needs repair. The mixer for hot and cold doesn't work. It gives very hot water only.

Stayed in August 2025

Staff are very friendly and hospitable. Room was very spacious. Location is excellent in the heart of Livingstone. Breakfast was very satisfying with a large of selection of food to choose from.

Stayed in August 2025

Lots of mosquitoes in the room so I purchased anti-mosquito incense from market. That’s only thing, it’s not only room inside but everywhere

Good location and access from airport. I didn’t order but they provide airport free shuttle. Some of the comments mentioned OLD yes it is, rather to say CLASSIC. Very warm hospitality and service by all staffs so I felt like home during stays.

Stayed in August 2025

The Wi-Fi was unreliable for the first day connecting, then disconnecting at random, , but seemed to become more stable. The quality of the restaurant food for the supper meal I would only rate 6/10, possibly due to an over ambitious menu, but there are many good restaurants in Livingstone and dining in-house is optional.

Possibly the best complement of hotel staff, without an exception, I have ever had at a hotel. Every encounter and request was met with efficiency, but most importantly with genuine warmth. While the hotel is older, and some may find decor dated, everything is perfectly maintained and was spotlessly clean. The breakfast buffet was very good.

Stayed in July 2025

The staff went over and above to make sure we had a comfortable stay. With transfers being arranged ahead of time and specialised rooms.

Stayed in July 2025

The humidity in the room

The staff, both in the reception and the restaurant, were incredible nice and helpful with everything.

Stayed in July 2025

Good staff. Free transport to and from airport. Basic breakfast. Oldest hotel in Livingstone with old design architecture

Stayed in June 2025

Great location right on Mosi-oy-Tunya Road. Great value and services. Helpful staff, special mention for Alan on the night desk, who arranged a hospital visit for me after an accident

Stayed in June 2025

Family room was very good to spent our nights. It was one of the 1st oldest hotel in the Livingstone. Atleast we got to see the old type of decor and architectural design, in that way it was a museum. Transport to and from airport was free. Just need to inform the receptionist for assistance.

Stayed in June 2025

Sure, the hotel is dated, as I mentioned. It's the oldest hotel in Zambia, but the staff and service make up for all of this.

The hotel is right in the centre of town so close to everything. It is also Zambias oldest hotel! The staff are INCREDIBLE!!! All of them!! They went out of their way to accommodate all questions and requests and went above and beyond to make my stay an absolute joy. A special shout out to Alan and Esther at reception and Saliyah in the restaurant, and Francis on the activities desk. But really, all of them. The food is good, but the scrambled eggs for breakfast are the best I've had. I was sad to leave this warm and welcoming hotel.

Stayed in June 2025

The evening meal service and the sound from the in house night club ..ear plugs are strongly recommended!

Despite a bumpy start, the absolute commitment to customer service and hospitality from the Executive General Manager just won us over. It's the oldest hotel operating hotel in Livingstone and has a restaurant that serves all meals. The Breakfast service was par excellence and tue food was varied, hot and delicious! The evening staff tries to keep up but have some way to go. A noteworthy call out to Allan who did his best to rectify the niggles we faced during our stay and is an asset to the hotel. But once again the sheer investment in guest care shown by the EGM Subhashini is a gold standard for hospitality. She made our stay comfortable and memorable.

Stayed in June 2025

Pretty dated Fri and Sat is noisy from music in the nightclub even though we were as far away as you can possibly be. Food was adequate. Not really a luxury hotel anymore.

Staff are excellent Good in town location Spacious property Great nature ambience within hotel grounds

Stayed in June 2025

Service is so great. This is the best servive I had in my travel time. I really want to metion the name : Allan kruger. I think he represents the image of Livingstone City. Because of the various useful information and thoughtful services from him, I had better impression of this city

Stayed in May 2025

Relatively modest view from the room (back street)

Very good service at the restaurant

Stayed in April 2025

There was a problem with the lock of the door in room 406 and the restaurant service was kite slow.

The place and specially the staff was great!

Stayed in April 2025

Food

Location and friendly staff.

Stayed in April 2025

The food options

The staff are fantastic. People like Mwiche, Allan, Rosa, Hogifer, and so on made my stay like home.

Stayed in April 2025

The hotel name is misleading.. There is no casino, it shut 3 years ago!

The staff were very friendly and helpful.

Stayed in April 2025

Friendly and helpful staff . Pool was wonderful and large for exercising. Clean spacious room.

Stayed in April 2025

During the weekend quite noise place due to the night club located in the hotel.

Clean, comfortable, good breakfast, very friendly staff (especially thanks to Alen!) In a very safe area. The hotel is close to most things you’d want to do in Livingston.

Stayed in March 2025

The staff were superb throughout and went above and beyond to make our stay a pleasure.

Stayed in March 2025

Breakfast was not on standard

Stayed in March 2025