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  5. Reviews of Gletwyn Boutique Guesthouse

Reviews of Gletwyn Boutique Guesthouse

Stand number 964 Gletwyn Road, Harare, Zimbabwe

#17 of 19 B&Bs and inns in Harare

Guests' Choice

Review Score

Based on 94 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    7.9

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    7.9

  • Free Wifi

    8.1

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Showing 1 - 25

  • Reviewed: August 11, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No water pressure at all. Hot water took ages to reach shower.

    Quiet place - definitely a very pleasant stay with friendly staff.

    Stayed in August 2025

  • Reviewed: July 6, 2025

    7.0
    Great kind stuff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of hot water initially and late breakfast

    The privacy

    Stayed in July 2025

  • Reviewed: May 22, 2025

    8.0
    Would go back again
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The great hospitality Home away from Hime feel

    Stayed in April 2025

  • Reviewed: April 3, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was very difficult to find and not well communicated, not signposted at all despite being so complicated to get to, including a wrong Google Maps reference to lead guests astray until they phone the number that calls the wrong person in another country, and so I spent 45 minutes in the dark late at night doing loops through the neighbourhood trying to find the obscure location. Eventually the message got to Irene who did her best to help, but it still took us ages to find the place under instructions like "it just goes up the hill" (unhelpful on a road that goes up a hill from a valley for many kilometers), and "turn right near the property with bushes". We eventually won though after much heartache and lost sleep! Please put a location at the security boom where maps can get clients as close as possible without the false roads, and then either call or message them to explain clearly where to go from there? I know it is not the lodge's fault the maps are inaccurate, but there are ways to work around it better than my experience. The TV and aircon were not operational, and the pillows need replacing as they are very lumpy and difficult to sleep on.

    It was very clean, had everything a business traveller could need, helpful staff even with a late check in and a very tired and grumpy customer. They went all out to try to apologise and resolve my problems and were amazingly gracious with my unhappiness at the issues, even upgrading my room and giving me complimentary drinks to try to help. Welcoming staff and a very quiet and peaceful place, the bed was clean and comfortable and the room had all advertised amenities. Overall a really good spot to stay, I wish Irene and the team the best, and some customers less lost than I was!

    Stayed in April 2025

  • Reviewed: February 4, 2025

    6.0
    Pleasant
    • Business trip
    • Travelers with friends
    • Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    I was required to pay cash on site. Online payments are more convenient and hassle-free. The hot water didn't work after the first day. The water pressure was poor, and so the cold showers lasted longer than I would like. The bed linen and towels were not changed once, even though I was there for three nights. I requested a suite but got allocated a room with a double bed instead which was small. Nobody engaged our team at any point about the comfort of our stay.

    The location was close to the area where I had my business meetings. It was nice and quiet.

    Stayed in February 2025

  • Reviewed: January 15, 2025

    8.0
    The place looks exactly like the pictures. The room was clean and I really loved the quality of the linen. Lovely seclud
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The space is quiet, clean & serene. They had the best linen.

    Stayed in January 2025

  • Reviewed: January 3, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    On the website you advertised a swimming pool but in actual fact it wasn’t working and was disappointed because that was the main reason why we decided to book there .

    The rooms are quite cozy and clean

    Stayed in January 2025

  • Reviewed: December 17, 2024

    8.0
    perfect quiet and hospitable guesthouse
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 5 nights

    Everything was good. Nothing to complain about at all, right down to the amazingly friendly night guard.

    Loved the quietness and the friendly attentive staff who were always eager to make sure we were comfortable and had everything we needed

    Stayed in December 2024

  • Reviewed: December 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Check in wasn't smooth, they could improve there

    The place is beautiful and in a great location

    Stayed in December 2024

  • Reviewed: November 4, 2024

    8.0
    Satisfied above and beyond.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    To be honest there was nothing i didn’t like. The shower pressure maybe, but it was understandable cause they use solar power 24/7.

    The property is very smart and neat. The staff are really friendly and very helpful. The breakfast was amazing as well. The environment was exactly what I wanted , peaceful and quiet.

    Stayed in November 2024

  • Reviewed: November 1, 2024

    8.0
    Calm and relaxing
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was cute and cozy

    Stayed in November 2024

  • Reviewed: September 9, 2024

    8.0
    Very Good
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Very wonderful quiet peaceful place definitely home away from home I enjoyed my short stay,wil definitely stay here again,really friendly staff..

    Stayed in September 2024

  • Reviewed: May 19, 2024

    7.0
    Only one Night, good value for the money
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Door that could not close in the bathroom and aircon did not work

    Good service, nice and clean hotel

    Stayed in May 2024

  • Reviewed: April 15, 2024

    8.0
    Lovely and quite place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    To ask the client what they would prefer to eat

    The breakfast was lovely

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    good
    • Business trip
    • Couple
    • Suite
    • Stayed 4 nights

    the view

    breakfast

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    It was enjoyable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Far from town

    Quiet environment

    Stayed in March 2024

  • Reviewed: May 15, 2023

    6.0
    stay was ok.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water wifi was down

    It’s still new so it’s clean , and environment is quiet

    Stayed in May 2023

  • Reviewed: May 10, 2023

    8.0
    a nice quiet clean modern guesthouse
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    it's very remote and difficult to find. no shops nearby..,pool super tiny. had no cups in my room.

    the room was very nice and had a large east facing balcony. the bed was very comfortable and wifi very good.there is a tiny swimming pool.

    Stayed in May 2023

  • Reviewed: March 26, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Gletwyn is in a nice area, the staff are very nice and helpful

    Stayed in March 2023

  • Reviewed: March 22, 2023

    8.0
    Overall stay was very good.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The first night did not sleep well due to mosquitoes had to ask for repellent the following night. The room we were in the shower had very little pressure so the water was just in drops. The towels were in adequate a big improvement is needed.

    Breakfast was excellent, staff very friendly, the Chef was the best, great food!!!

    Stayed in March 2023

  • Reviewed: June 9, 2025

    10
    Great place
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The aircon was not working and water just warm.

    The house is beautiful

    Stayed in June 2025

  • Reviewed: March 14, 2025

    10
    Fantabolous
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Modern,clean,location

    Stayed in March 2025

  • Reviewed: December 27, 2024

    2.0
    Very Poor
    • Business trip
    • Solo traveler
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We arrived at the place . No personel , no WiFi, no cook so we left

    Stayed in November 2024

  • Reviewed: November 20, 2024

    5.0
    A disappointing experience and wouldn’t go back.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very difficult to find. No name on the wall outside. Not well located. No water in the rooms. No one at reception. Keys didn’t work on room doors.

    Stayed in November 2024

Showing 1 - 25

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