We understand your travel plans may be affected by the coronavirus (COVID-19).
Contact the property you booked or visit our
Help Center for support with changing your reservation.
Note: It may take us longer than usual to respond. Thanks for your patience.
In times of uncertainty, flexibility matters. We recommend booking an option with free cancellation in case your travel plans change.
Check your booking conditions
For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. If you don’t book a flexible rate, you may not be entitled to a refund. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. During times of uncertainty, we recommend booking an option with free cancellation. If your plans change, you can cancel free of charge until free cancellation expires.