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The room was great with a nice view of the Matterhorn. The staff was superb. Big breakfast. Right next to the train station. The bar was nice and you get to meet some interesting people.

Nice and cozy, comfortable, accessible, clean.

Beautiful view of the mountain from a distance, view of the village, basic, reasonable breakfast. There is a sauna and a jacuzzi. Close to the train station, there is a shuttle to the hotel

Location of the hotel is great. Out of the train station, walk 10 minutes and hotel is just right at the left. Breakfast is the highlight. Very sumptuos and generous spread. Would like to compliment the boss. He brings vibe and energy from his great smile and service.

The staff is really nice and communicative, we arrived late and still got a upgrade for our room. Breakfast is nice as well.

First of all, the hotel provides shuttle services to/fro Zermatt train station. That truly helps travellers a lot especially with the luggages we are carrying. Upon reaching the hotel, the staff provided very warm welcome to us. We reached around 11AM. Even though our room was not ready yet, the staff kindly offered to bring our luggages into our room once it is available. That allowed us to explore the town while waiting for our room to be ready. We were stunned by the beauty of the room when the room was ready. We booked a room with Matterhorn view, and were given the top floor at the main building. The room was spectacular, very warmly decorated and equipped with good amenities. The management team also kindly provided us some snacks and personalized welcome card at the mini bar. The mini bar is equipped with all kinds of snacks (chargeable) and truly provide the convenience. What's even more stunning are the view from the windows. Our room has 4 big windows - 3 in the room, 1 in the bathroom. 2 of the windows in the room provide a direct view of the famous Matterhorn, while the other faces the Zermatt-Gronergrat train track. The window in the bathroom faces the Zermatt-Gronergrat train track. Both views allowed us to stay comfy in the room, while not missing out on the beautiful view of Matterhorn and the incredible Gronergrat train which pass by every 30 mins. The hotel is equipped with multiple pools, the most incredible being the heated outdoor pool which provides a view to the Matterhorn. There are 2 indoor jacuzzis and 1 indoor swimming pool, as well as multiple sauna rooms. We used all the pools everyday during our stay there. The outdoor pool was our favourite, soaking in the warm pool, while taking in the view and enjoying the sun. The breakfast spread was the best among all the hotels we staying in throughout Switzerland. Be sure to include it in your stay.

Shiny new, clean, well designed and across the road from the train station. Our room was on the backside and although the place seemed busy in the lobby our room was quiet. We decided to have dinner at DaVinchi. The staff accommodated us and we ate in the common area. The food was great.

Awesome place; Don’t hesitate

Balcony with amazing view. Comfortable bed. Coffee machine. Nice breakfast. Good bathroom. We liked everything and hope to stay again someday.

It was beautiful, nice, new and clean.