Spa hotels in Zurich

The roof top pool with massage jets was spectacular; the reception staff were wonderful and we loved the library setting next to the foyer

Everything in the hotel was perfect. From the reception staff to the gym, everything is 5 star level

Great service, attentive staff, incredible location. The room was comfortable and accurate to our family needs. Thank you so much! Amazing vacation.

Great location, good value for money

Jo was amazing and super friendly. As well as the all the staffs. Super polite. We had a great stay. Comfortable rooms and we used the sauna and steamed bath as well. Everything was perfect.

exceptionally clean with a marvelous renovated retro design, pictures of all the stars that visited. their are water hoses in the bathrooms :) true 5 star service to the details . The in room bar is full of unexpected surprises. the front desk, bell boys restaurant waiters food are all tip top. The broom is luxurious and the spa to perfection.

This hotel is a great 4 star. It is not anywhere near Zurich. I booked it by mistake but I was offered a discount. Getting to the hotel was hell. They have a temporary buses to get there. Do not trust Google map. Go to the tourist office and get the detail steps to get there. Something missing in Switzerland is the signs. We couldn't locate The EV1 bus stop and walked a mile rolling our luggage. Finally, when you get to Utelberg, Google says walk 8 minutes. No, it was a 30 minutes uphill walk with our luggage. We were exhausted. Here is a tip- call the hotel and they will transport your luggage. The big fuss is that this is a no car zone. So, no taxi no Uber. We stayed here 2 nights- our beginning of our 8 days in Switzerland. I came here to ride the Swiss trains. It was my dream to ride trains. I enjoyed the trains so much.

I feel compelled to share my transformative experience at Five Hotel, where Manager Amindra Mahakumara has redefined luxury hospitality. The property's physical beauty is matched only by the extraordinary service culture Mr. Mahakumara has masterfully cultivated. From our arrival, it was clear that his leadership philosophy centers on proactive guest care. Mr. Mahakumara's personal touch was evident throughout - from his daily rounds delivering room service to his genuine interest in ensuring guests' comfort, both within the hotel and during their time in Zurich. As someone who leads my own organization, I found his management style both inspiring and educational. The coordination between departments was flawless, reflecting Mr. Mahakumara's exceptional training protocols. His team, from front desk to housekeeping, maintained immaculate standards with remarkable consistency. Their ability to anticipate rather than merely react to guest needs demonstrated the superior service culture he has established. A particular incident stands out: when a fellow guest accidentally left their iPad before a same-day flight, Mr. Mahakumara personally arranged international shipping to America. This level of attentive problem-solving exemplifies his commitment to guest satisfaction. Having experienced luxury hotels worldwide, the environment Mr. Mahakumara has created is truly distinctive. He achieves the perfect balance of five-star service while maintaining an atmosphere of genuine warmth. His leadership sets new standards in the industry, and we look forward to returning specifically because of the exceptional experience his management enables.​​​​​​​​​​​​​​​​ Between him and Simon (receptionist) handing off everything to each other, the stay was perfection.

The stuff very lovely and fully supported to the guest and the rooms very nice, even more the location is very good.

Perfect location, tram is accessible 2 minutes from the stay , welcoming staff, well designed and perfectly maintained