Spa hotels in Zurich

Great staff that is focused on solving problems and ensuring Guests satisfaction is huge. Super water facilities with pool both on the roof and in the basement. Superb breakfast with great selection of Swiss cheeses and eggs made to your order.

Everything about this hotel was exceptional. The facilities, the staff and the bar which is legendary I felt like I was in a James Bond movie.

Very clean, 2 blocks to a major tram line and 2 blocks the other direction to the water with a short walk to old town as well, charming decor, and helpful friendly staff. Perfect stay in Zurich and a relatively reasonable price.

the location is perfect: 3to5 minutes walk from major train station.

Great suite with lots of room and really close to the train station

The staff was extremely polite, kind, and professional. The size of the rooms is perfect and the beds are excellent (big and comfortable. Try the pillow menu.

It was beautiful right in top of Zurich

I feel compelled to share my transformative experience at Five Hotel, where Manager Amindra Mahakumara has redefined luxury hospitality. The property's physical beauty is matched only by the extraordinary service culture Mr. Mahakumara has masterfully cultivated. From our arrival, it was clear that his leadership philosophy centers on proactive guest care. Mr. Mahakumara's personal touch was evident throughout - from his daily rounds delivering room service to his genuine interest in ensuring guests' comfort, both within the hotel and during their time in Zurich. As someone who leads my own organization, I found his management style both inspiring and educational. The coordination between departments was flawless, reflecting Mr. Mahakumara's exceptional training protocols. His team, from front desk to housekeeping, maintained immaculate standards with remarkable consistency. Their ability to anticipate rather than merely react to guest needs demonstrated the superior service culture he has established. A particular incident stands out: when a fellow guest accidentally left their iPad before a same-day flight, Mr. Mahakumara personally arranged international shipping to America. This level of attentive problem-solving exemplifies his commitment to guest satisfaction. Having experienced luxury hotels worldwide, the environment Mr. Mahakumara has created is truly distinctive. He achieves the perfect balance of five-star service while maintaining an atmosphere of genuine warmth. His leadership sets new standards in the industry, and we look forward to returning specifically because of the exceptional experience his management enables.​​​​​​​​​​​​​​​​ Between him and Simon (receptionist) handing off everything to each other, the stay was perfection.

Staff were amazing. We couldn’t get early check in (just flew in from Miami and were exhausted) BUT they sent us to an incredible old restaurant in the hotel car and we were well looked after. This began our amazing stay 5 nights at the hotel.

The location was perfect. It was close to a tram station and there was a mall right next to the hotel, which has restaurants, shops and a supermarket. The staff were very friendly. They were very helpful and welcoming.