Spa hotels in Zurich

Beautiful hotel! Very clean. Staff was very kind and helpful!

My recent stay at Dolder Grand was an experience that truly set a new standard for luxury and guest satisfaction. From the outset, the staff's exceptional service was a standout feature. They were not only professional and courteous but also radiated genuine warmth and hospitality, making me feel both valued and well cared for. What distinguished this hotel from others was their thoughtful consideration of my travel needs. Their willingness to accommodate an early check-in was a refreshing and much-appreciated gesture after a long journey. This thoughtful service extended to a late check-out, allowing for a relaxed and unhurried end to my stay. This level of attentiveness and customer focus is rare and commendable. The room was a masterpiece of comfort and elegance. Every aspect, from the plush bedding to the tasteful decor, was designed to create an atmosphere of sophisticated tranquility. The amenities provided were first-class, and the impeccable cleanliness added to the overall comfort and luxury of my stay. Additionally, the hotel's prime location made it an ideal base for exploring local attractions, dining, and shopping. In summary, my experience was nothing short of perfect. The combination of luxurious accommodations, exceptional service, and a convenient location made my stay unforgettable. I highly recommend this hotel to anyone looking for a stay that epitomizes luxury, comfort, and the highest level of customer care.

The staff were all very helpful and friendly. Our room was spot on - clean, spacious and perfect for what we needed. We loved the location - close to the lake, the centre, the tramline, and with a couple of supermarkets close by. The roof terrace was a great bonus. Breakfasts were delicious and, particulary for the 2 of us who are vegan, offered plenty of choice. We also made use of the self catering facilities, which were great. We loved the extra touches too - free water and apples, welcome icecreams, and free coffee throughout the day. If we do come back to Zurich, without a doubt we will stay at Alma.

Friendly staff...Five-star service, keep the good work 👍👍👍

The room was super nice, bed was comfortable and the location was great for getting to StageOne.

exceptionally clean with a marvelous renovated retro design, pictures of all the stars that visited. their are water hoses in the bathrooms :) true 5 star service to the details . The in room bar is full of unexpected surprises. the front desk, bell boys restaurant waiters food are all tip top. The broom is luxurious and the spa to perfection.

Location, environment, An exceptional experience

I feel compelled to share my transformative experience at Five Hotel, where Manager Amindra Mahakumara has redefined luxury hospitality. The property's physical beauty is matched only by the extraordinary service culture Mr. Mahakumara has masterfully cultivated. From our arrival, it was clear that his leadership philosophy centers on proactive guest care. Mr. Mahakumara's personal touch was evident throughout - from his daily rounds delivering room service to his genuine interest in ensuring guests' comfort, both within the hotel and during their time in Zurich. As someone who leads my own organization, I found his management style both inspiring and educational. The coordination between departments was flawless, reflecting Mr. Mahakumara's exceptional training protocols. His team, from front desk to housekeeping, maintained immaculate standards with remarkable consistency. Their ability to anticipate rather than merely react to guest needs demonstrated the superior service culture he has established. A particular incident stands out: when a fellow guest accidentally left their iPad before a same-day flight, Mr. Mahakumara personally arranged international shipping to America. This level of attentive problem-solving exemplifies his commitment to guest satisfaction. Having experienced luxury hotels worldwide, the environment Mr. Mahakumara has created is truly distinctive. He achieves the perfect balance of five-star service while maintaining an atmosphere of genuine warmth. His leadership sets new standards in the industry, and we look forward to returning specifically because of the exceptional experience his management enables.​​​​​​​​​​​​​​​​ Between him and Simon (receptionist) handing off everything to each other, the stay was perfection.

Staff were amazing. We couldn’t get early check in (just flew in from Miami and were exhausted) BUT they sent us to an incredible old restaurant in the hotel car and we were well looked after. This began our amazing stay 5 nights at the hotel.

Wonderful hotel. Very pleasant stay. Staff were extremely nice and helpful! Superb location. I was very satisfied from my stay and will return in the future.