I was given a room for the physically impaired (handicapped). Why would this property do that? I’m sure they know which rooms are for those people when guests check in.

Service, location, and the friendly staff.

Stayed in February 2024

Room entrance floor area right after the door was not clean. There were no much options in breakfast. Location is not good, it feels like you are away from city.

Washroom was spacious and clean

Stayed in March 2024

A little bit far from the city and no supermarket nearby.

the Indoor Pool and Sauna: We really like the pool, especially the indoor pool, because it is quite lovely and has a relaxing atmosphere, and the pool is only for us that day. Special mention to Prabhat the life guard and Ha Ni who really help us a lot. Breakfast :

Stayed in March 2024

nothing to say

room and bathroom

Stayed in March 2024

Reception staff gave me the wrong rooms

Size of room

Stayed in December 2023

Charging for glasses!

Near and clean! Good Location.

Stayed in February 2024

old room decoration.

Very convenient location - close to ADNEC.

Stayed in February 2024

Location near to everything

Staff are amazing and friendly Room was so clean and very comfortable

Stayed in February 2024

Good

Stayed in February 2024

The cleaning was good and The employees Sayed and Mohamed was very kind and

Stayed in February 2024

The parking situation is quite uncomfortable. Accessing the basement parking requires checking in, and finding a spot in front of the hotel can also be time-consuming. Additionally, the valet parking staff is limited, resulting in long waiting times.

The breakfast is great, the room is very spacious, and overall, there are no complaints.

Stayed in January 2024

Very hard to find the pool and staff weren’t very helpful in telling you where to go check in took an extremely long time. my bath tub didn’t work which was a shame as it’s was a nice surprise to have one

Can see the grand mosque from the hotel. Lots of different bars inside the hotel

Stayed in January 2024

Needs a better touch

The Hotel brand is good but the property seemed a bit old plus breakfast time and variety of food was less than expected for such a hotel.

Stayed in January 2024

It is obvious that the hotel was made of the best materials but a bit outdated. Pool area would need renovation as well as the playground. Breakfast is quite poor for such amount of money and it’s freezing cold in the restaurant area because of AC.

The check in staff is extremely helpful, room is spacious and clean. Room service was great. The hotel is huge and has every you need for a holiday with a small kiddo. Pool area has a great vibe.

Stayed in January 2024

Absolutely not a five star Hotel. The food both in the pool area, and the buffet Restaurant was expensive and very poor. The maintenance and cleaning of the room could be improved

Perfect location for visit the Grand Mosque. The staff was perfect and informative. The pool area was nice

Stayed in February 2024

I liked everything

The room was a good size and the room service was excellent

Stayed in February 2024

Door key

Nice

Stayed in December 2023

- we didnt get the room,we booked - breakfast was less then average

Stayed in January 2024

Service

Property

Stayed in February 2024

the drainage block for the bathtub, it wouldn't close completely

Big rooms, spacious. super comfortable mattress

Stayed in January 2024

The contact with the hotel is horrible, we were charged with our credit card used during the reservation, but no one informed us about it. We asked for the refund and paid with other credit card, since 17 december we have not receive the refund , hotel is not cooporating with us , it is like we paid double for it !

Hotel and the service on the spot was ok. Clean rooms.

Stayed in December 2023

Slow respond of room service..house keeping

The staff

Stayed in February 2024

… all three times I had breakfast, most of the ‘hot’ items were Luke-warm or cold and on my third day the bread rolls were definitely stale. I told a staff member in a chef uniform about this on the first day but nothing improved before I left. The room decor was faded; carpets were tired and stained-looking; there was a random pierce of unwrapped chocolate under a table in my room when I got there, which reflects badly on the housekeeping; the tv had a damaged display and only access to local, mostly non-English, content; room climate controls were an overcomplicated digital nightmare and with only a thin duvet, I froze for 2 out of three of my nights. The place basically just needs an update and a bit more attention to detail. That breakfast could have been the ‘hero’ of the amenities if the food was hot.

For a road trip to the ADNEC from Qatar, location was great- only a block or two from the highway; opposite a 24 hour gas station; 5 mins from ADNEC. Staff were genuinely lovely and helpful. The breakfast buffet had an enormous selection but …

Stayed in February 2024

Disappointed that when I asked for a room with queen bed instead of twin bed ,despite being a regular customer they ignored my request.

Good

Stayed in February 2024

Cleanness

Location, food quality

Stayed in February 2024