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When guests stay at the property they check out how quiet the room is, how friendly the staff are, and more.

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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Real guests, real reviews

9 Hertford Street

London, United Kingdom

From

£254
Overall score:
8.9
Naree's score:
6.7

Good location,I felt like at home,Lovely staff,Wi-Fi is good.

No staff available 24 hours a day,and no maid on Saturday and Sunday.

The Stafford London

London, United Kingdom

From

£415
Overall score:
8.9
Daisy's score:
6.7

Breakfast not good, extremely overpriced.

Hotel Cafe Royal

London, United Kingdom

From

£344
Overall score:
9.3
Robert's score:
6.3

Rooms look great

No ironing facilities in room. Took 3 phone calls and 35 minutes to have one brought to room. B and O TV in room which looked great. Unfortunately the reception was poor. Sound cutting out every 15 seconds made it unwatchable. Had high tea in Ten Room. Poor selection and quality of food. Very poor value for money. Not a patch on Fortnums'. Ten Room ambience impersonal. Service not great. There are many central hotels that offer much better value for money.

The Trebovir Hotel

London, United Kingdom

From

£49
Overall score:
6.9
Michele's score:
6.3

Great location so close to the underground. Friendly staff

Small but clean.

Egerton House

London, United Kingdom

From

£315
Overall score:
9.3
Marcia's score:
10

It is a fantastic hotel. The location is perfect, just few blocks from Harrods, Armani, Burberry, Lacoste and many other stores. The English architecture associated to well decorated rooms and an incomparable staff make Egerton our place in London.

-

Haymarket Hotel

London, United Kingdom

From

£264
Overall score:
9.5
Robert's score:
9.6

Precision to every detail by staff. Absolutely clean. Very spacious rooms. Location is fabulous.

Side seating chairs could have been more comfortable in the rooms.

Hilton London Wembley

London, United Kingdom

From

£89
Overall score:
8.8
Sally's score:
6.7

location to wembley stadium, the staff is very friendly,helpful behave in a very hospitality way. the hotel is very comfortable. good location to the bus station.

very far from central london, we have to change two buses or two undergrounds also the room cleanness isn't perfect, they didn't change the bed sheets.

Rose Park Hotel

London, United Kingdom

From

£59
Overall score:
6.9
Epameinondas's score:
7.5

The personnel

The internet connection. It was so slow, that was essentially non-existent.

Baglioni Hotel London - The Leading Hotels of the World

London, United Kingdom

From

£285
Overall score:
8.8
Jose's score:
5

decoration,,light in the rooms, to expensive, for what it is A 3 star hotel, tourist trap, the restaurante mediocre

The Kensington Hotel

London, United Kingdom

From

£189
Overall score:
8.8
Haroon's score:
5.5

The room is very very small you could hardly move around and i was solo imagine if i was with my wife..

I like the location it was perfect

51 Buckingham Gate, Taj Suites And Residences

London, United Kingdom

From

£270
Overall score:
9.5
Kirils's score:
6.3

Good location. The reception team and concierge staff are very good and responsive.

After 10 minutes of shower suddenly finished hot water and nobody can solve the problem till the next day!

St Paul Hotel

London, United Kingdom

From

£107
Overall score:
8.9
Arancha's score:
9.6

Recently refurbished old public school (Chesterton was a pupil here), this brand new hotel is good value for the money, especially if one takes into account the price of accomodation in London. Within walking distance from Kensington (35 min), it is also conveniently placed near the underground.

Charlotte Street Hotel

London, United Kingdom

From

£288
Overall score:
9.3
Sara's score:
10

Superb staff. Superb room. Superb food.Superb everything.

Jumeirah Lowndes Hotel

London, United Kingdom

From

£240
Overall score:
8.8
Archie's score:
9.6

Location excellent, staff were very good and friendly. Would certainly return again.

Henry VIII

London, United Kingdom

From

£93
Overall score:
6.9
Javier's score:
9.6

Staff quality and general attitude, cost/ benefit relationship, great value for money and a very good buffet breakfast...

Holiday Villa Hotel

London, United Kingdom

From

£63
Overall score:
6.9
Hj.'s score:
7.9

The hospitality of the staff at Legenda Cafe during breakfast.

I was quite annoyed by a lady at the counter when my explaination on the payment that I made for an extension of check out time was misunderstood. I have to ask my son to explained again. Only then, I was told that I can check out any time. Whereas,actually, I paid the full amount for one day. In the first place, my explaination should be accepted as it should be. ( I have the feeling that the staff took me as somebody who doesn't know English!). However, I thank especilly Firdaus who was very understanding.. Cuma, kalau Firdaus lebih friendly dengan kita orang Malaysia yang pertama kali ke London dan tak seberapa mungkin lebih baik! Anyway Tq to all Holiday Villa's Staff.

Cheval Three Quays at The Tower of London

London, United Kingdom

From

£180
Overall score:
9.4
M's score:
10

Beautiful views of the river, spacious, beautifully finished, everything you could possibly want for. Just perfect in every way

There was nothing about it that we didnt like

41

London, United Kingdom

From

£347
Overall score:
9.5
Anonymous's score:
9.2

This is a Luxury Boutique hotel with high comfort and service.

St Ermin's Hotel - Autograph Collection

London, United Kingdom

From

£188
Overall score:
8.9
Jason's score:
9.2

Location, location, location! Probably the safest part of London as it's down the street from the New Scotland Yard. Walking distance to Big Ben, Parliamentary Buildings, London Eye, Buckingham Palace and a bunch of good sightseeing spots.

Room was quite small, shower was hard to maneuver around for a 6-foot 200lbs guy but manageable. Got a great view of the building across the street.

47 Park Street - Grand Residences by Marriott

London, United Kingdom

From

£419
Overall score:
9.5
Dana's score:
9.6

Beautifully sized rooms. Excellent staff. Would stay there again

Four Seasons Hotel London at Park Lane

London, United Kingdom

From

£590
Overall score:
9.3
Evdokiya's score:
10

The service, the food and especially the gym and spa facilitites

Ham Yard Hotel

London, United Kingdom

From

£372
Overall score:
9.5
Robert's score:
8.3

Decor is fabulous and staff are very helpful. Excellent location for theatre land.!

No tea and coffee making facilities in the room. No ironing board in the room. Brandy missing from honesty bars. Confusion over what's included in the breakfast package.

Park Plaza Westminster Bridge London

London, United Kingdom

From

£152
Overall score:
8.8
Rodney's score:
9.6

Excellent staff Fantastic room with Big Ben view Executive lounge also very good Very nice lunch in Joels Brassirie

Nothing to complain about Everything ok

Apex London Wall Hotel

London, United Kingdom

From

£179
Overall score:
8.9
Alexander's score:
9.2

Very modern and ideally clean rooms with all necessary facilities. The hotel is just a few minute walk from Bank underground station. Breakfast is not cheap, but very good. Staff is very friendly and ready to help.

With 580 BP for 3 nights the hotel blocked 1240 BP on my card. I was told at the reception that it's a standard procedure and it will be released automatically. Correct, but in 30 days only according to my bank...

Victor Hotel - B&B

London, United Kingdom

From

£90
Overall score:
6.9
Stewart's score:
6

there is no lift, I was put in a room at the very top of the hotel, I had a really heavy case with me, and had to struggle up 8 sets of stairs myself. no help offered, wouldn't stay here again.

The Castleton Hotel

London, United Kingdom

From

£59
Overall score:
6.9
James's score:
9.2

used this hotel many times everything was very good

nothing to dislike

45 Park Lane - Dorchester Collection

London, United Kingdom

From

£535
Overall score:
9.3
Susan's score:
9.6

everything

was nothing

Cheval Gloucester Park at Kensington

London, United Kingdom

From

£599
Overall score:
8.8
Joanne's score:
2.5

Do not stay here. !!! Terrible service They cancel your booking on dame day of arrival then take £300 out of your bank a few days later No help from customer service

Corinthia Hotel London

London, United Kingdom

From

£318
Overall score:
9.4
Mahdi's score:
9.6

Fantastic location 1 min from Embankment tube yet discrete and quiet. Marvelous homy room decor with a wide selection of channels both English and Arabic (All MBCs, Dubai tv, Qatar, etc) and other languages. Exceptional staff and service. Concierge managed to get us last minute theatre tickets (1 day before the show). Very convenient to have early check-in and late check-out. Espa is wonderful, one of best in London. Room was arranged twice daily and a wide selection of newspapers delivered to your room daily. New favorite hotel in London, will stay again and definitely recommend.

Na

The Halkin by COMO

London, United Kingdom

From

£356
Overall score:
8.9
Matthias's score:
5

They canceled my booking at the last Minute and put me in the sister hotel Metropolitan instead. Which is is very mediocre hotel so I was very dissapointed. Not worth the price. I had a confirmation for the booking so the canceling was not appropriate.

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