Mankhool Road, Bur Dubai, Dubai, United Arab Emirates
#448 of 720 hotels in Dubai
Guests' ChoiceBased on 1660 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.1
Facilities
7.8
Staff
8.4
Value for money
7.8
Free WiFi
7.8
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End of dialog contentReviewed: 21 August 2023
Craig
GermanySometimes one has to wait for quite a long time for the elevator. One machine (the stepper) in the gym was broken. Suggested to replace the stepper with a rowing machine. The Barrels Sportsbar does not have BeinSports/ESPN and hence does not show any major football leagues, they only show cricket
Good choice of bars/restaurants in the hotel.
Stayed in August 2023
Reviewed: 20 August 2023
Tichaona
United KingdomVery noisy due to about 2 or 3 clubs and lots of people about in the lobby area .
Staff were very helpful and friendly
Stayed in August 2023
Reviewed: 8 August 2023
Ayman
BahrainNone
Location and Staff
Stayed in June 2023
Reviewed: 7 August 2023
Nishad
United Arab EmiratesI am sure I am not the 1st person to highlight this. There are only 2 x elevators and the waiting for the same made it very unconfortable (everytime!)
The support at the front desk! My ranking with Booking.com entitles me for a Free Upgrade. However, all the rooms were taken. The staff at the reception, Mr. Ashik, managed to sort this and I got my upgrade, which I was nearly convinced I was not going to get!
Stayed in July 2023
Reviewed: 1 August 2023
Tamás
HungaryPool area is missing shadow equipment. Arrived at Saturday night, it was very busy because of clubs. the two elevators were so busy,
The Hotel was nice, the room was perfect. Service is good. good variety of clubs and restaurants.
Stayed in July 2023
Reviewed: 31 July 2023
Zubair
United Arab Emiratesall most every thing
there was nothing what I can say I don't like
Stayed in July 2023
Reviewed: 22 July 2023
Sharon
United Arab EmiratesNothing
Cleanliness and attentive staff , prime location. Would suggest this for family as well as its safe. Plus there is a 24*7 supermarket next to the hotel. For friend who want to stay there are clubs, and sport bar and restaurant options
Stayed in June 2023
Reviewed: 15 July 2023
Menaji
Saudi Arabiaelevator was taking too much time
good people in Dubai
Stayed in May 2023
Reviewed: 13 July 2023
Samemee
QatarOverall, everything awesome but sometime receptionist pick phone too late
Well, it's a bit expensive comparatively outside but the good thing is dining plus room service.
Stayed in July 2023
Reviewed: 27 June 2023
Mohammed
United KingdomBreakfast was limited but good like to say sara at reception was very helpful and professional and Krishan great lad and very helpful
Stayed in June 2023
Reviewed: 26 June 2023
Craig
Germanynothing
free upgrade
Stayed in June 2023
Reviewed: 19 June 2023
John
PortugalAir conditioning struggles
Met expectations
Stayed in June 2023
Reviewed: 5 June 2023
Rizana
Australiathere was water leaking from the celling in the bathroom above the bathtub it was so a bad experience
Stayed in May 2023
Reviewed: 3 June 2023
Dick
NetherlandsInsufficient (online) meeting facilities and long congestions at the lifts
Nice hotel, flexible staff and a great multi-cultural breakfast experience!
Stayed in June 2023
Reviewed: 30 May 2023
Ali
United Arab Emiratessome of the security guards ask for tips to let any visitors enter the room, when we ask the receptionist they say it’s not true. they shouldn’t charge you, just show the Id. TV’s quality is very poor and channels are not clear enough.
The manager Mr. Bilal is so kind & helpful to deal with customers.
Stayed in May 2023
Reviewed: 30 May 2023
Jothish
United Arab EmiratesThe lobby gets bit crowded at night
The location
Stayed in April 2023
Reviewed: 25 May 2023
David
United KingdomThere is normally quite a long wait for the lift and the breakfast area is crowded. They have redesigned the breakfast area, I preffered the old setup, more tables so much easier to find a spot to sit.
I always enjoy staying at this hotel, it's very comfortable and walking distance to the metro. Perfect for a few days in Dubai!
Stayed in April 2023
Reviewed: 24 May 2023
Murali
IndiaWAITING FOR THE LIFT
A/C PROBLEM WAS THERE. NO MUCH COOLING EFFECT
Stayed in May 2023
Reviewed: 24 May 2023
Fazal
United Arab EmiratesAll OK
All Was OK
Stayed in May 2023
Reviewed: 15 May 2023
Saeed
Omanparking
lovely staff and kind especially Madam Sarah at reception
Stayed in May 2023
Reviewed: 12 May 2023
Uday
United Arab EmiratesNA
Comfortable and satisfied
Stayed in April 2023
Reviewed: 10 May 2023
Charlie
United KingdomThere is a club downstairs which is odd and creates a non-family friendly atmosphere during the later hours. Also, at breakfast staff are very pushy in forcefully getting trust pilot reviews which makes me question their authenticity.
The receptionist Sara was very helpful, the room was a great size, huge bath with a balcony too. The amenities of the pool and gym were great too.
Stayed in May 2023
Reviewed: 10 May 2023
Amr
Qatarthe two elevators are busy in rush hours
friendly staff and location
Stayed in May 2023
Reviewed: 9 May 2023
Lillian
UgandaReceiving emails from the property everyday
The location was great and breakfast was good
Stayed in May 2023
Reviewed: 6 May 2023
Proud
ZimbabweThe place was nice and clean. We had booked a premium room and was upgraded to a junior suite. The breakfast was OK though I would have refered a more English breakfast. I will definitely stay there again
Stayed in April 2023
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