Main complaint is the WiFi is quite poor. As others have mentioned, there is some wear, and cut corners on fixing some of the fixtures in the room (paint chips, dirt in the tile grout, visible paint touch ups etc.). Given the price, I have no issues with this, though some may find this not acceptable.

Excellent value for money, considering the location and comfort of the hotel. Beds were comfy, hotel was quiet, and the staff were helpful. Location is very good to explore Palermo, and is a quick cab ride to other destination neighborhoods. Though there is no breakfast, there is plenty of amazing cafe's to choose from within ~2-3 blocks.

Stayed in April 2024

super friendly staff

location

Stayed in April 2024

How long it took to check in and discovering once in the room that the window wouldn’t close. I asked to be transferred to another one, they sent maintenance and it took another long time to be assigned a different room.

What you get for what you pay.

Stayed in April 2024

Loved the location.

Stayed in April 2024

Hotel need some TLC. Swimming pool on ground floor and got little sun. No breakfast option and hence should have had tea and coffee available in the room

Standard double room was a good size and clean with a balcony. Bathroom was large with good hot shower. Location was excellant, surrounded by ars and restaurants. Bed very comfortable

Stayed in February 2024

The room was very clean and organized. Bed was comfortable. The bathroom was also very nice.

Stayed in February 2024

Dated installations

Staff is profoundly helpful

Stayed in February 2024

elevator wasn't working no cleaning service during stay

location staff was friendly

Stayed in February 2024

Super slow wifi, barely loads YouTube on low quality. You need to go thru the gym to get to the pool area, which means doors are always open making it hot, and plenty of mosquitos inside. As of February 8, the elevator doesn't work (as they say - for today). It was working next days either, so leaving this here, for guests to see how long that day goes :)

Spacious room. Great staff. Good location and easy-to-reach places on foot.

Stayed in February 2024

No desktop or table inside the room. No restaurant. The handle of the shower’s faucet was outside the shower which is uncomfortable.

Location. Very spacious room

Stayed in February 2024

The AC was off at the arrival time. There was not continuous cleaning services.

The room dimensions, good location, quality staff on reception.

Stayed in January 2024

Gym and pool were quite uninviting. Gym was small and didn't look clean, and pool also looked like it hadn't been cleaned for a while

Room was great for the price and in a great location. Staff very helpful and friendly

Stayed in January 2024

Good location with many good restaurants within walking distance

Stayed in January 2024

Need to pay extra to have the room cleaned during your stay.

Friendly staff, great location, roof terrace that gets the sun, 24 hour reception.

Stayed in January 2024

One of the selling points was the fitness room and pool but both need a good clean and attention.

The balcony was great to have so I would ensure you choose a 3rd floor room. The location is superb and right in the heart of stunning Palermo.

Stayed in January 2024

No room cleaning included and they didn’t have a broom or dust pan for you to do it yourself. No restaurant or breakfast inclusions either. The pool was way too warm and a bit dirty, there was a gym but some of the equipment seemed faulty. Only other thing was the toilet paper was one ply thick! Not very boutique haha.

Location was great, and the building itself was nice and modern. Room was really spacious. Loved the sauna as well.

Stayed in January 2024

Additional charges added to the booking.com price, plus a pretty hefty cleaning fee means it's actually considerably more expensive than the listed price. Pool needed a clean!

Huge double bed, very comfortable. Our room had a balcony which was lovely. Having stayed a few times, some rooms are much better than others so look carefully at the room size and features.

Stayed in January 2024

The gym is a a lot smaller and older than I expect

Hotel Stuff were really friendly and helpful

Stayed in January 2024

Nothing at least for the night that I stayed I couldn’t find anything that I dislike.

The room was spacious enough, ends well equipped. Good location though the area of the railways is a dodgy during the night. Apart from that great location, good staff and very good service.

Stayed in December 2023

All was good

Awesome bed and bathroom, great shower

Stayed in December 2023

We were not told there was no room service unless we requested it.

Great location!

Stayed in November 2023

The swimming pool and areas around it are unattended and dirty. The room is a bit old and could be refurbished. The hot and cold taps in the shower are outside the shower.

The location. the rooms are big. The place is quite. Good money / service relation

Stayed in November 2023

Extremely poor wifi in the rooms, only place with good wifi was the lobby. Issues with the water and lock box, the tecnician had to come a few times.

Great location, spacious rooms. Friendly staff

Stayed in October 2023

Que no te den opciones para un Late check out

Stayed in October 2023