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Reviews of Holiday Inn - Salzburg City, an IHG Hotel 4 stars

Sterneckstrasse 21, Schallmoos, 5020 Salzburg, Austria

#115 of 127 hotels in Salzburg

Guests' Choice

Review score

Based on 569 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    7.8

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 20 May 2024

    9.0
    Its was really nice
    • Leisure trip
    • Couple
    • 1 King Bed Standard
    • Stayed 3 nights
    • Submitted via mobile

    The bed !!

    Spacious room Lovely bedding however the bed was very hard Delicious breakfast with freshly cooked egg dishes cooked to your liking 20 minute walk into the centre of Salzburg Staff very obliging and pleasant

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    A very good hotel that meets the brief for value and convenience
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    A busy road location, although the noise was reduced by effective windows. The room lighting was quite dim but the bed was comfortable and we slept well.

    This hotel is well located for public transport but it is quite a busy road. The room was adequate and bathroom quite large. It was nice to have tea and coffee-making facilities too, although milk was not supplied. It took us a while to get orientated but could walk to most places, including the Old Town, in about 15-20min. The staff at reception were excellent to deal with and made us feel at home.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Very comfortable and clean accommodation, with easy access to public transport
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights

    All was good

    Quiet location, on direct bus route (No 2) from Airport and main railway station. Friendly, helpful breakfast staff. Excellent choice of food and beverage at breakfast. Clean and comfortable room.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Suited our requirement for our budget
    • Leisure trip
    • People with friends
    • 2 Single Beds Premium
    • Stayed 3 nights
    • Submitted via mobile

    Would have liked a wider range of bar snacks/meals

    Nice bar area to sit in after a long days sightseeing

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was good but same food items on all 3 days.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Excellent up to a point.
    • Leisure trip
    • People with friends
    • 1 King Bed Standard
    • Stayed 6 nights
    • Submitted via mobile

    Layout of the bedroom. Poor location of power outlets. Overall lighting just lamps at one end of room, needs a large central light.

    The buffet breakfast and staff. Shower bath always hot.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 2 Single Beds Premium
    • Stayed 3 nights
    • Submitted via mobile

    Our room was basic. Still clean and comfy but basic.

    Staff very helpful. Breakfast was lovely. Stylish bar area.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • 2 Single Beds Standard
    • Stayed 3 nights

    No fridge in the room.

    Public transport close to the hotel, clean, great breakfast.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    A pretty good and nice hotel, not the most posh, but usual Holiday Inn standards.
    • Leisure trip
    • Couple
    • 1 King Bed Standard Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were useless and lacked any sort of support. Some sort of gym/studio to help relax would have been a huge bonus. There was no green tea in the room or at breakfast, so we had to repeatedly request this.

    The breakfast was superb, and the option of an omelette cooked to order is a lovely touch. The staff were super helpful, and we had great conversation with the barman who originates from Nepal. The hotel has most things you could need for your stay.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    There was not cleaning the following day. Also ground floor felt bit strange and window wide open made me scary. Someone
    • Leisure trip
    • Family with young children
    • 1 King Bed Standard
    • Stayed 2 nights
    • Submitted via mobile

    Smoke smell comes from outside when the window is open.

    Stayed in March 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • 2 Single Beds Standard
    • Stayed 5 nights
    • Submitted via mobile

    Parking a bit pricey, but probably commensurate with what is available in Salzburg (20euro per night undercover, 10euro outside pending availability). Rooms dimly lit. Twin room had no hair conditioner or body lotion provided. Rooms generally tight but workable. No fridge.

    Breakfast buffet highlight - everyone including our two teenage kids found many delights to enjoy here, including omelettes and fried eggs to order, local breads, cheeses and meats (including leberwurst, yum!), and reasonable coffee machine (as Aussie coffee snobs). Good location - walking distance to old town but quiet at night. Many great Austrian restaurants nearby (Fuxn, Die Weisse, Johanneskeller). We had two rooms, views from our King Room on Level 5 amazing for watching spring snowfall. Bath and mini-gym bonuses.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Lovely hotel with a big, comfy bed and tasty breakfast
    • Leisure trip
    • Couple
    • 1 King Bed Standard Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    The electric blind on the outside of the window kept us awake during the nights as it was slapping around in the wind and if we left it up the room was too light.

    The breakfast had a great variety and it was all delicious and well stocked even though we went down late. The provided toiletries were excellent quality and plentiful and the bed was really comfortable. The staff were super friendly and helpful and it was only a ten minute walk to the edge of the shopping/restaurant area and the same to Mirabell so really convenient but without the sounds of people late at night.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 2 Single Beds Standard
    • Stayed 4 nights
    • Submitted via mobile

    Poor lighting in bedrooms

    Very clean staff very helpfull

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Disparity in room charges
    • Leisure trip
    • People with friends
    • 1 King Bed Standard Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    In spite of paying more than 60 Euro than what my accompanying friends paid for the same room, myself and my wife were not provided with complimentary breakfast. It was so humiliating. Booking .com is partially responsible for this fiasco. Why so much of disparity in booking rooms within few days.

    Hotel room.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were not good.. I got a shoulder pain

    Toiletries, washroom, room view, breakfast buffet

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Excellent
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing negative to note

    Hotel was clean with pleasant facilities. The staff was helpful and attentive. The location of the hotel is about 10 min of gentle pace from Mirabelle Platz and around 20 mins walk from Altstadt where the main action is. Bus 2 takes you from the airport to the hotel (2 min walk from the bus stop). Breakfast was varied and perfectly sufficient.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 1 King Bed Standard
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a ceiling light, had to turn all the 4 lamps on at night since it gets a bit dark. The wall panel behind the bed was coming off but it's not super noticible. Overall, really enjoyed my stay these are more feedback things.

    Nice sized room with beautiful views. Nice area close to bus stops, nearby supermarket and restaurants. Quiet as well. Short walk to the centre.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • 1 King Bed Standard
    • Stayed 3 nights
    • Submitted via mobile

    Just a bit far out from centre

    Good breakfast choice, friendly staff

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Great price, great value, great breakfast!
    • Leisure trip
    • Family with young children
    • 2 Single Beds Standard
    • Stayed 6 nights

    Moderate traffic noise at front of hotel ( our room was at the front)

    Hotel was modern and clean, beds were comfy, the breakfast was brilliant loads of food and choice. Nice bar area with comfy seating and ambient lighting.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Warm & friendly stay
    • Leisure trip
    • Couple
    • 1 King Bed Standard
    • Stayed 7 nights
    • Submitted via mobile

    Cooler room temperature

    Excellent breakfast; quality, quantity and variety Location excellent for access to Gaisberg & City via bus or walking

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 2 Single Beds Standard
    • Stayed 2 nights

    Proximity to important tourist places. We had to hop on the bus or catch a taxi to reach.

    Service, they provided us with a much needed fan. Room and bathroom was spacious

    Stayed in February 2024

  • Reviewed: 7 March 2024

    8.0
    okay with the hotel
    • Leisure trip
    • Couple
    • 1 King Bed Standard
    • Stayed 4 nights

    no refrigerator and the hair blower, I cannot use, as its melting.

    breakfast was good. room was okay and comfortable. happy with the hotel

    Stayed in March 2024

  • Reviewed: 9 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • 1 King Bed Standard
    • Stayed 3 nights
    • Submitted via mobile

    There was a tee can in the room, that was nice since I got the cold and fever.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    7.0
    Weekend in Salzburg
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was plentiful but not very exciting.

    It was comfortable and in a convenient location.

    Stayed in January 2024

Showing 1 – 25

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