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Reviews of HYPERION Hotel Salzburg 5 stars

Rainerstraße 4, 5020 Salzburg, Austria

#15 of 127 hotels in Salzburg

Guests' Choice

Review score

Based on 813 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Some people might find it unhygienic that the separate WC did not have a hand basin. You had to go to the shower area, across the room, to wash your hands.

    Modern but funky. Staff were courteous and helpful. Numerous little touches added to the experience. Great location, 5 min walk to train station and Salzberg old town. Numerous amenities in the immediate vicinity.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Make memories in style!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Busy street and limited parking

    Great place and rooms were very cozy. Best breakfast around and staff was amazing. Bathroom was amazing, complimentary drink bar included.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, room, bed was very comfortable, nice bar

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    What did we like? Everything! The room was gorgeous. The staff were so kind and helpful. The location is perfect. And it was the best hotel breakfast we've had!

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Exceeded our expectations in every way.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like.

    Excellent hotel, great staff and location.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Beautiful hotel in an exceptional location with lovely staff.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    We asked for our room to be cleaned but had a message on our door to say that we had the do not disturb sign on (whereas the clean the room sign was on). Consequently, our room was cleaned only once over teh three days we stayed. This wasn't an issue though and probably more eco friendly. The complimentary minibar though was replenished each day.

    This is a beautiful hotel, opposite the Mirabelle Palace and Gardens and only a 5-10 min walk to the Old Town and the train station. The bus to the airport stops almost outside. The hotel is everything you would expect from a 5 star hotel; the rooms were beautiful (we were upgraded to a superior room) and though very central, it was very quiet with minimal road noise. The breakfast was exceptional with a vast array of choice (4 different types of honey for example) and the staff, particularly at breakfast, were very kind and pleasant. I would recommend 100%.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Excellent.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The room price was high.

    The locations excellent, just in from of the Maribel gardens and Palace, and very close (5 minutes walking) to the old town. The breakfast is excellent, as well as room. The staff were very helpful. Very close to a bus stop and the Panorama touristic buses (1 minute walking). Free beverages included in the minibar.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Nice and brand new hotel, but a bit sterile and rather a good 4* hotel but not a 5* experience or product
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Despite that our experience was overall positive, there are some points for improvement: - on the beds there is a protection cover for the matras which is a kind of latex/plastic. It does not only feel awkward, but it does not breathe either, so you wake up at night all sweaty. That is not good for any hotel and especially not a 5* hotel - the check in procedure took very long with lots of paperwork to be completed and a long time for the receptionist to process everything before we got our keys. This should not be necessary in 2024. Very burocratic and not customer centric. - some of the staff were very friendly and helpful ( the bellboy, the lady receptionist at the morning shift of our arrival, the waiting staff of the breakfast ), but sone of the other staff seemed to be either new and unexperienced and only doing their duty ( the barman, the receptionist on the evening shift, the breakfast host). In this type of hotel and for this price all staff should be outstanding. - the rooms are quite small and probably the smallest I have ever seen in a 5* hotel. The cupboard is very small and there is no luggage rack, so you end up keeping your luggage in your suitcase on the floor next to your bed. Not really 5 star. - In general this is a very good 4* hotel but not a 5*. You need larger rooms and better trained and welcoming staff for that. And please change these latex matras covers.

    The hotel is only 2 years open so everything is still in a spotless condition. The location, just a bit outside the old town is great. There has clearly been put quite some budget in the design and the level of detail of the hotel, however it is lacking a bit of warmth and personality. You can park your car in the courtyard. It comes at a price but we found it very convenient.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Great hotel!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We weren't crazy about the motion sensor lights. The lights didn't seem that bright but they woke me up when hubby went to the bathroom in the middle of the night. Not a huge deal tho.

    We liked everything about the Hyperion. The staff, one and all, was fabulous as was the breakfast and location. Our room faced the interior courtyard which was a car park but that didn't matter much as we didn't spend much time there.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Thoroughly enjoyed ourselves.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very nice.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All the staff was really nice and helpful. And the rooms are clean and comfortable. Great location

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The air-conditioning in the room was not working effectively and although it was only May the room was hot .

    The hotel was immaculately clean and beautifully decorated, rooms generously sized, comfortable bed and great shower. Breakfast was delicious, with plenty of variety and eggs made to order.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Perfect stay in Salzburg
    • Leisure trip
    • Couple
    • Suite with Executive Lounge Access
    • Stayed 1 night

    There s no swimming pool

    Very good location, everything was new and modern. The restaurant in the hotel is very good

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Friendly, sparkling and comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Executive Lounge Access
    • Stayed 6 nights
    • Submitted via mobile

    It’s a shame there’s not more English speaking channels.

    Breakfast was great. Location top! Staff just wonderful.

    Stayed in March 2024

  • Reviewed: 10 May 2024

    9.0
    Upscale Hotel without breaking the bank
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very up to date rooms and interior in a splendid building. Very friendly staff.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    very pleasant, the city is close to all regions. Many activities you can do in salzburg and in the surrounding districts
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    the shower water faucet need to be replaced with the adjustable water waves types faucet. water pressure need to be increased.

    everything, close to all places,clean room and a very very very comfortable bed.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Excellent Hotel is an Excellent Location
    • Leisure trip
    • Couple
    • Suite with Executive Lounge Access
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is located in central part of Salzburg Very clean and comfortable The staff are very cooperative and helpful

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Amazing experience, great location, friendly, polite and professional staff, spacious & very clean rooms, the colors of interior are nicely selected. Staff at breakfast dining hall are very friendly and accommodating specially Rahma and the chef. Very generous in terms of providing free of charge water for drinking and access to the executive lounge.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location, facilities and staff, they were so polite and helpful. Also, parking inside.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Beautiful new hotel in historic building and amazing location
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    I am so happy I booked at Hyperion for my weekend trip in Salzburg. The hotel is situated in a beautiful preserved historical building registered with UNESCO and located across from the gorgeous Mirabell Gardens. As an architect myself I highly appreciate that. The train station is a brief and pleasant 10-minute walk away, as is the Mozart residence and one half of the Inner City (the other half is across the Salzbach river, also at a walkable distance). I was lucky enough to have a beautiful corner room that overlooked Mirabel across the street. It was impeccably clean with a well-stocked mini bar of complimentary drinks and snacks and a large comfortable bed. The room was quite large and benefited from lots natural light. Bedding and towels were of high quality and nice bathrobes and slippers were provided. The hotel offers a buffet breakfast with many options for all dietary preferences and restrictions, including fresh Fruit and vegetables, and made to order egg dishes. The staff were all courteous and efficient. I had a wonderful stay and only wish I had a bit more time in beautiful Salzburg and this lovely new hotel. I hope I can come back soon and highly recommend Hyperion to anyone planning to visit Salzburg.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Fantastic hotel great staff and location. Highly recommended
    • Leisure trip
    • Couple
    • Junior Suite with Executive Lounge Access
    • Stayed 4 nights
    • Submitted via mobile

    Great location. Fantastic restored building. All very nice and comfortable.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Good hotel in a great location. Would recommend.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The sauna was out of order and we were not advised in advance.

    Lovely conversion of an old property in a central position for exploring Brno

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    FANTASTIC, the whole family loved it.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Everything was great.

    Super friendly and helpful staff. FABULOUS breakfast buffet.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Very nice hotel. Highly recommend when in Salzburg.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and helpful front desk. Great location. Parking available. Short walk to old town. Nice room and amenities.

    Stayed in March 2024

Showing 1 – 25

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