2 Penelope Street, 7216 St Helens, Australia
#26 of 40 hotels in St Helens
Guests' ChoiceBased on 438 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
9.0
Value for money
7.9
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 January 2023
Liz
AustraliaCould do wioth some more power pointsin the cabin or supply a power board.
Stayed in January 2023
Reviewed: 12 January 2023
Jenny
AustraliaIt would be helpful to have access to another working dryer in the laundry. Otherwise, everything was great.
The studio cabins were nicely decorated & comfortable. The staff were very helpful.
Stayed in January 2023
Reviewed: 6 January 2023
House
Australiainternet was stopping regularly.
close to town, comfortable bed, comfortable unit, quiet at night
Stayed in January 2023
Reviewed: 3 January 2023
Tia
AustraliaArea and facilities
Stayed in December 2022
Reviewed: 27 December 2022
Ben
AustraliaComfortable beds, good shower, spacious 2 bedroom cabin.
Stayed in December 2022
Reviewed: 25 December 2022
Mz
AustraliaIt was a bit over my budget due to a mix up of what I booked and to what was given. I had to pay a difference to upgrade to something more suitable
Nice and handy to amenities. It has a public laundry which was handy.
Stayed in December 2022
Reviewed: 15 December 2022
John
AustraliaWell appointed cabins Helpful staff Great location Good amenities
Stayed in November 2022
Reviewed: 5 December 2022
Vicky
SingaporeThe bathroom had no place to hang our Cothes and we had to put a chair in to act like a hanger. There was also no shampoo and conditioner provided. The cabin itself also did not have any cupboard or storage spaces to put bags and luggage and overall the room size was on the small side.
The man at the reception was friendly and the kids enjoyed the big pillow.
Stayed in December 2022
Reviewed: 5 December 2022
Renee
Australiacabin a little small
very clean, lovely staff
Stayed in December 2022
Reviewed: 26 November 2022
Fiona
AustraliaNeeded hanging space for wet towels. Bathroom was a little small. Main bed no room to move around. No bed side tables.
Needed hanging space for wet towels. Bathroom was a little small. Very clean and well equipped.
Stayed in November 2022
Reviewed: 25 November 2022
Henry
AustraliaPissed bogan bowlers yelling & yahooing at 12:30am. Pretty inconsiderate of them when others were trying to sleep in the park. They quitened down once we asked them to politely STFU twice. 😉
The bunkhouses were great 👍 Staff were really helpful. Bathrooms clean. The firepit was great to catch up with friends, chat and toast marshmallows.
Stayed in November 2022
Reviewed: 18 October 2022
Elizabeth
AustraliaThe bathroom area was a bit small and no fan, but was very clean and modern
The room was spacious and clean with modern facilities.
Stayed in October 2022
Reviewed: 16 October 2022
Melina
AustraliaFriendly staff and clean, modern facilities
Stayed in September 2022
Reviewed: 25 September 2022
Haley
AustraliaVery busy and noisy during the night with kids knocking on our windows . Games room for kids very underwhelming and jumping pillow also out of action.
Friendly, helpful staff Cabin clean. Kiddo loved bunk beds Thanks for the coffee pods.
Stayed in September 2022
Reviewed: 25 September 2022
Karen
Australiawalking distance too far from restaurants
staff and facilities
Stayed in September 2022
Reviewed: 22 September 2022
Kristyna
Australiawifi didn’t work in the room
super comfortable beds and pillows! the shipping containers are interesting good facilities, fully equipped kitchen everything was nice and clean staff was kind and helpful
Stayed in September 2022
Reviewed: 29 August 2022
Delia
AustraliaThe unit was compact. Some of the pots and cutlery were not clean and had to be washed again. Toilet seat was loose
The bed was comfortable and the heating worked well. It was quiet and in a good location within walking distance to town.
Stayed in August 2022
Reviewed: 25 July 2022
Gregory
AustraliaCouldn't find a problem.
loved the shower and toilet.
Stayed in July 2022
Reviewed: 24 July 2022
Roderick
Australiait was over priced for size. loose PowerPoint on wall, dangerous, bathroom too small, would hate to share with more than two people, Aircond very noice, I suppose so you don’t leave it on while sleeping..
good central location..
Stayed in July 2022
Reviewed: 21 July 2022
Carol
Australiacabin wasn’t up to my standards in cleaning
close to everything
Stayed in July 2022
Reviewed: 13 July 2022
Joanne
Australiaclean, comfortable and great location
Stayed in July 2022
Reviewed: 30 June 2022
Geoff
Australiano smart tv in villa 2
great shower, comfortable beds
Stayed in June 2022
Reviewed: 29 June 2022
Kathy
Australiathe cabin we stayed on wasn’t quite level.
good location to explore bay of fires
Stayed in June 2022
Reviewed: 15 June 2022
Bonwick
AustraliaTake earplugs in case you get a noisy neighbour in cojoined bunkhouses (3 sleeping units are contained within each container and the intervening walls are thin!)
MTB container bunk houses ('Budget Twin Room') had an excellent layout around the shared facilities of firepit, outdoor kitchen, indoor kitchen and landscaped natural gardens. Ablutions were excellent. No windows was a bonus for privacy and soundproofing. Heating and bedding was excellent.
Stayed in June 2022
Reviewed: 25 May 2022
Geoff
Australiano oven
Great shower and comfy beds
Stayed in May 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content