Excellent 2x2 apartment, however no dishcloth to do dishes or wipe tables and benches. Otherwise very good.

Stayed in March 2024

Dinner in the restaurant was underwhelming and overpriced. We all had steak that wasn't cooked properly and underseasoned. We were told it came with mash, and it did not.

Loved the room and river views.

Stayed in March 2024

Only couple complaint well not really complaints we request pool towels from maid service as we walked up to our room from breakfast firstly we waited for lady to bring some up she never came up so we went back to her and asked again and were adviced run out of stock but wasn't supplied another towel so we didn't go for a swim in the end And we wanted to take our breakfast to our room but were advise you couldn't but can understand these are you policy's But didn't reuin our stay

Breakfast was amazing a beautiful spread many choices food was regulary topped up from what I saw and it was and was still warm to eat

Stayed in March 2024

The amount of space. The pool

Stayed in March 2024

The tv was hard to work out. There was only the normal tv channels and there was no radio

Loved the room. The food was amazing

Stayed in March 2024

Beds weren’t comfortable

Lovely place to stay

Stayed in January 2024

Great value great location

Stayed in February 2024

- Convenient location. - Nice pool area. - The gym.

Stayed in March 2024

Rooms were quite dusty, air- con leaked and dripped all night, fire alarm beeped continually (obviously needed a battery replacement)

Good Central Location, nice spacious rooms

Stayed in March 2024

Paying for parking 😒

Stayed in March 2024

The location and spa

Stayed in March 2024

Honestly, my whole experience there was a pleasant one so hard to find anything I disliked.. I’ll be definitely returning

Two things stood out for me with this property 1. the appointment of the resort & rooms were beautiful, something you don’t see too often with most hotels going for the minimalist look 2. The Pool was awesome! Couple that with the restaurant overlooking the Pool area… truly made it feel like an overseas resort experience Easy access to a choice of, on street or secure parking. And the most important thing, the bed was extremely comfortable (i’ve worked in the mattress industry so I am a little fussy)

Stayed in March 2024

It would be great if there were a bedside lamp in the room.

Breakfast was great, could’ve used more than one staff member working though.

Stayed in March 2024

The bathroom was musty smelling, the couch was badly stained from the air-conditioning unit which was leaking and dripped water while in use and our tv remote did not work. I do like the resort so was a bit disappointed with room inconsistency. Our last room was the same type but a lot better.

The staff were very friendly at check in and resort is well situated.

Stayed in March 2024

Nice room, gym and pool are a real plus.

Stayed in March 2024

Roof in bathroom had a little bit of mould Bed was actually TWO king singles pushed together, not a King bed

Original room safe was broken so hotel offered to switch our rooms. In room spa was great, perfect for a romantic evening Nice view onto the pool area

Stayed in March 2024

Location

Stayed in March 2024

not too much utensils only a couple spoons other than that it was great

clean, fresh good stay

Stayed in March 2024

Bathroom wasn’t clean inside kitchen cupboard were crumbs

Comfortable and roomy

Stayed in February 2024

The breakfast over cooked bacon restaurant was hot no air con on

Location and cost

Stayed in March 2024

As above. Obviously poor staff training. Why should I pay bank fees on a process I was not correctly informed about.

Not happy that the security bond was not supposed to be charged to my account. Then was asked if would like parking and room service to be taken off bond. Then have two charges on my bank account which I have to wait 4 days to clear. If i am told bond is not a charge then my money should be refunded immediately.

Stayed in February 2024

We only wanted a room for the afternoon to give us somewhere from the time of checking out our holiday rental till the departure time of our evening flight. The Pagoda did not do day rates, so we had to pay for a whole night just to have the room for 4-5 hours. It was worth it for us as we are an elderly couple. Very few hotels around Perth do day rates, so the Pagoda was no different to them, and the Pagoda's rates for one night were very reasonable so I'm not complaining, just wishing they might consider doing it if they have vacancies on the day. We would stay here again.

The staff were excellent, especially a very friendly and polite young lady who checked me in. She also helped me when I got lost looking for the pool towels and put a note on the computer for other staff when I thought I'd lost my old camera. ( I hadn't, it was still in our car). The room was fairly large and very clean. The pool was warm and in a pretty setting. I had a lovely swim. There is a bridge right by the hotel to cross the main road and access walks along the river. There is also some free parking in the road as well as secure paid parking behind the hotel.

Stayed in February 2024

$200 deposit that takes 5 days to come back to your account

great value for money and very comfortable bed

Stayed in March 2024

The staff on check in argued with me about the name on the booking and blamed me for not being able to find the booking. It was booked under my booking.com account which clearly shows my surname and I have him the confirmation number as well. It took us almost 30mins to check in and we were given no information about where the pool was, where the lifts were or where to have breakfast.

The location was fine for us to get to Optus stadium

Stayed in March 2024

There was a wedding and so they closed off the pool area so we had to stay in our rooms .

Stayed in January 2024