Location

Stayed in March 2024

not too much utensils only a couple spoons other than that it was great

clean, fresh good stay

Stayed in March 2024

Bathroom wasn’t clean inside kitchen cupboard were crumbs

Comfortable and roomy

Stayed in February 2024

The breakfast over cooked bacon restaurant was hot no air con on

Location and cost

Stayed in March 2024

As above. Obviously poor staff training. Why should I pay bank fees on a process I was not correctly informed about.

Not happy that the security bond was not supposed to be charged to my account. Then was asked if would like parking and room service to be taken off bond. Then have two charges on my bank account which I have to wait 4 days to clear. If i am told bond is not a charge then my money should be refunded immediately.

Stayed in February 2024

We only wanted a room for the afternoon to give us somewhere from the time of checking out our holiday rental till the departure time of our evening flight. The Pagoda did not do day rates, so we had to pay for a whole night just to have the room for 4-5 hours. It was worth it for us as we are an elderly couple. Very few hotels around Perth do day rates, so the Pagoda was no different to them, and the Pagoda's rates for one night were very reasonable so I'm not complaining, just wishing they might consider doing it if they have vacancies on the day. We would stay here again.

The staff were excellent, especially a very friendly and polite young lady who checked me in. She also helped me when I got lost looking for the pool towels and put a note on the computer for other staff when I thought I'd lost my old camera. ( I hadn't, it was still in our car). The room was fairly large and very clean. The pool was warm and in a pretty setting. I had a lovely swim. There is a bridge right by the hotel to cross the main road and access walks along the river. There is also some free parking in the road as well as secure paid parking behind the hotel.

Stayed in February 2024

$200 deposit that takes 5 days to come back to your account

great value for money and very comfortable bed

Stayed in March 2024

The staff on check in argued with me about the name on the booking and blamed me for not being able to find the booking. It was booked under my booking.com account which clearly shows my surname and I have him the confirmation number as well. It took us almost 30mins to check in and we were given no information about where the pool was, where the lifts were or where to have breakfast.

The location was fine for us to get to Optus stadium

Stayed in March 2024

There was a wedding and so they closed off the pool area so we had to stay in our rooms .

Stayed in January 2024

Clean, tidy and secure

Stayed in February 2024

I have nothing to complain about.

My first time staying here and I loved it. I was expecting older styled rooms because of the age of the Pagoda, but the rooms were really nice with the extra large bed and big TV. The Pagoda has a lot of history with Perth, as it was a popular venue for events in the past. Como has a great selection of cafes and restaurants. Great place to walk around. Staff were very helpful. I will definitely be back to stay for sure.

Stayed in February 2024

breakfast was pretty average for the price

Good size 2 bedroom apartment

Stayed in February 2024

Stayed many times. This time the room was very dated compared to normal

Stayed in January 2024

Nothing

Comfy bed, love the spa. Got to use the sauna and the pool. Loved it

Stayed in February 2024

Food was lovely and beautifully presented but must have been understaffed. We waited for over an hour for food. No opportunity to catch waiter/waitress, so did not have enough water to drink.

Outdoor heated swimming pool, was welcoming. I liked the efficiency of reception: checking in and out.

Stayed in February 2024

The restaurant was WAY OVER PRICED and very disorganised/under staffed.

The room was value for money, spacious and in a great location.

Stayed in January 2024

Aircon extremely noisy in lounge area

Room size was great Spa bath Location to restaurants and hotel Secure parking

Stayed in February 2024

Ensuites are looking a little tired. The tiling & grout.

Two bedroom apartment each with ensuite with spa bath is great. Each couple has same facilities.

Stayed in February 2024

Good location

Stayed in February 2024

Location is bit further from city but it is worth to stay there. Nice room

I like the room with spa in the bathroom

Stayed in February 2024

Showers - low pressure

Good location & easy access to Freeway.

Stayed in February 2024

Little bit dated but otherwise fine.

Room was massive!! Great for long term stays. Super comfortable huge bed. Would stay again.

Stayed in January 2024

Very clean and welcoming

Stayed in February 2024

On one of the days we could not use the pool as there was a wedding. This was very disappointing as we booked it for a few days R & R after a long flight and before we began travelling around Australia. This was disappointing.

Breakfast. Location near beach.

Stayed in January 2024

Customers who complain about nothing

A place out of the way of the city. I look forward to using the pool on my next visit. Everything is within stones' throw

Stayed in February 2024