161 Sussex Street, Sydney CBD, 2000 Sydney, Australia
#112 of 325 hotels in Sydney
Guests' ChoiceBased on 6891 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 1 May 2024
Hamish
AustraliaWe loved the view of our room. We appreciated the drink vouchers we received in celebrating our wedding anniversary.
Stayed in April 2024
Reviewed: 30 April 2024
Margot
New ZealandThe acoustic quality is lacking; you can hear noises emanating from the corridor and neighboring bedrooms.
Stayed in April 2024
Reviewed: 29 April 2024
Kylie
AustraliaBreakfast was amazing!
Stayed in April 2024
Reviewed: 29 April 2024
Karen
AustraliaI think a little over priced
Access to water the shower the bed the view the location
Stayed in April 2024
Reviewed: 29 April 2024
Tenille
AustraliaWe were there for our honeymoon so our 'harbour view balcony room' wasn't as luxurious as we were hoping for. We were told the staff were going to do something nice in our room and were given a complimentary drink which I'm pretty sure was included in our booking anyway.
Location was convenient and easy to get to and we were able to walk to most places we wanted to visit. Room was basic but clean and comfortable. Zephyr bar was beautiful.
Stayed in April 2024
Reviewed: 28 April 2024
Scott
AustraliaParking situation. Available across the road at a Wilson’s car park which is extremely expensive and parks are not guaranteed. All else quite good other than a few trivial issues with bathroom that didn’t affect our stay
Location, rooms were quite nice, reception staff were quite friendly
Stayed in April 2024
Reviewed: 28 April 2024
Jenni
United KingdomGreat location and friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Peter
AustraliaNo dislikes
Location. Whole experience.
Stayed in April 2024
Reviewed: 27 April 2024
Hodgson
AustraliaConsistency of staff to inform guests of buffet breakfast. Everything else was amazing
Breakfast was great value at $30 instead of $42 as mentioned to us upon checking-in. However my daughter stayed the week before but was notified of this offer? Otherwise she would have had breakfast at the Hyatt instead of going elsewhere. Should be regular procedure of ALL staff to mention to guests upon checking in. Breakfast was delicious & great variety of food.
Stayed in April 2024
Reviewed: 27 April 2024
Julie
AustraliaThe view and bed/pillows were very uncomfortable.
The location was fantastic. The room was good but view of road and buildings not so good. It would have been lovely to get a view of Darling Harbour.
Stayed in April 2024
Reviewed: 27 April 2024
Brucena
AustraliaBreakfast was amazing liked everything
Stayed in April 2024
Reviewed: 25 April 2024
Mellyza
AustraliaStaff at the restaurant during breakfast wasn’t the friendliest
Perfect location and we can walk everywhere
Stayed in April 2024
Reviewed: 22 April 2024
Donna
AustraliaBeds are not really comfy
Very close to the shops and restaurants
Stayed in April 2024
Reviewed: 21 April 2024
Daniel
AustraliaThe price of the breakfast is expensive and could be cheaper, I understand it's city prices, but should be more reasonable. Otherwise I had no other issues. The hotel is excellent
The room was big, modern finishes, clean and the bed was very comfortable. Love the location, easy walk to darling harbor and George Street.
Stayed in April 2024
Reviewed: 21 April 2024
Barry
AustraliaWe didn't like that we ordered 2 lattes as we sat down for breakfast and waited and waited. They were finally served to us after we had walked around, selected what we wanted for breakfast and had eaten it. Needless to say they were cold. The waitress gave a quite muffled and lame excuse not taking accountability herself that she had forgotten about them. It wasn't like it was even very busy. We then ordered a second cup a little while later but we got over waiting for it so left.
The room was clean, the bed very comfortable and the breakfast selection was nice.
Stayed in April 2024
Reviewed: 20 April 2024
Traveller575
Germany- very central location, easy walk to The Rocks or Central - nice bar upstairs with view on the Darling Harbour - wifi ok
Stayed in March 2024
Reviewed: 19 April 2024
Juliana
BrazilDid not accept My discovery credit card and I have to ask My jus and to borrow me.
Big room, confortable beds and great staff.
Stayed in April 2024
Reviewed: 19 April 2024
Brian
Australiaexcellent location, great view from room, comfortable bed, easy access to ferry and tram line, friendly and helpful staff. Definitely stay again
Stayed in April 2024
Reviewed: 16 April 2024
Jenny
AustraliaN/a
Stayed in April 2024
Reviewed: 15 April 2024
Owen
AustraliaThere was a delivery fee on top of the price for room service.
The level of service from the staff was fantastic.
Stayed in April 2024
Reviewed: 15 April 2024
Anthony
Australianil
great view over harbour
Stayed in April 2024
Reviewed: 15 April 2024
Nicole
AustraliaNeeded some more nuts / chips/ chocolate in the room as part of the bar for snacking .
Great location and views . Excellent roof top bar and restaurants. Breakfast buffet had a good spread of different cuisines . Comfortable bed , excellent room service . Convenient to central Sydney and darling harbour .
Stayed in April 2024
Reviewed: 15 April 2024
Janice
AustraliaPillows were too sloppy. Didn’t hold any shape and sleep was difficult.
Options for breakfast were great and staff very attentive
Stayed in April 2024
Reviewed: 15 April 2024
Rjdc
United StatesA bit over priced. Not much nightlife nor early morning options in the hotel, so could be more proactive in informing guests what is nearby.
Great location. Clean and modern facility. Friendly staff.
Stayed in March 2024
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