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Reviews of ibis Styles Albany 4 stars

369 Albany Hwy, 6330 Albany, Australia

#13 of 14 hotels in Albany

Guests' Choice

Review score

Based on 759 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    7.4

  • Facilities

    6.6

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    6.3

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Showing 1 – 25

  • Reviewed: 28 April 2024

    7.0
    Overall it was ok for the price.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no restaurant open even though website shows it. Had to request spoon to make coffee. Would love some shelving or bench in bathroom as there was nowhere to put any personal items.

    The room was basic but suitable enough for the price

    Stayed in April 2024

  • Reviewed: 13 April 2024

    6.0
    Overall was okay, if you want a place to just stay at and have a bed & place to shower at the end of the day, simila
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The fridge was mouldy due to the milk they had in their previous had been opened and left, all over the top shelf of the fridge seeping down.. Shower/bathroom area built up steam easily and the fan did not turn on. Our toilet lock jammed consistently, causing my youngest to be stuck in there multiple times for minutes trying to unlock the door again.

    The beds were very good and comfortable, spacious and clean :)

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    It's not good if you are travelling with children.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    It's wasn't my kind of accommodation. There was no microwave or toaster and I prefer something with a small kitchen but we had to book at the last minute.

    Staff was nice.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    5.0
    The staff make this run down hotel passable
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The fact the bar and grill wasn't open and we weren't told. It's one of the reasons why we booked it, we wanted to be able to go for breakfast.

    The staff were lovely and very generous with the tea and coffee stuff ha ha

    Stayed in April 2024

  • Reviewed: 11 April 2024

    5.0
    Not again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi failed. Hot water ran out.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    5.0
    Close to hospital but expensive
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The upstairs layout couldn't carry my case up at night. Loud with neighbours and felt unsafe.

    Beds comfy and the door to the second bedroom was good.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    5.0
    Bearable but disappointing
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s old and outdated. Furniture in dark wood that must be from 30 years ago (needed dusting too) Curtains had holes (you could see light through) Bathroom shower curtain made of fabric and just gross Bathroom window had a flyscreen that was covered in spider webs A Reno wouldn’t be worth doing on this hotel, it’s a knockdown The worst IBIS we have stayed in and we are Accor members!

    Beds were comfortable enough Shower pressure good

    Stayed in March 2024

  • Reviewed: 10 March 2024

    5.0
    Passable
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Had coffee, cups and kettle but only washing area was bathroom sink which you couldn't fill kettle from unless you used a cup. Had to use hand towel to dry washed cup. Lights didn't work correctly. Was quite noisy from upstairs occupants.

    Convenient. Good water pressure in the shower. Good sized tv.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    Overall good value for money.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    A little bit of road noise and the restaurant wasn’t open for dinner.

    Neat comfortable room.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    However, we had booked and payed for two deluxe rooms, but at check-in they couldn't find the keys to two rooms so they changed our two deluxe rooms into the family suite (room nbr 50). This was a cheaper option but they didn't offer us a refund. The fan in the bathroom was very loud. No bedlamps. Room nbr 50 is facing the street so a bit noisy from traffic. Ask for a room at the back of the hotel. They have a better location. No restaurant, wifi was so-so.

    Towels and linen were clean as well as the room. We stayed in room nbr 50 which is two connected rooms plus a "lounge". Bathroom was ok and quite up to date. Own parkinglot outside room is very convenient. Good location if you are travelling through, but if you would like to walk to city centre, it's way too far. Ok for one night to have somewhere to sleep.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    5.0
    It was ok but we won’t choose to stay there again
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom floor was quite dirty The kettle was dirty There were only 2 pillows on the bed

    Location was convenient Allowed pets

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    late Check Out tendrían que poner un cartel en la puerta indicando

    Lugares individuales y privados

    Stayed in February 2024

  • Reviewed: 13 February 2024

    5.0
    Very average but comfortable.
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No cutlery for any take-out. There was no chef for any restaurant or meals. If you have trouble with steps please ensure you request a ground level room.

    It was clean. Car park had available spaces. There were towels and soap in the room.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    5.0
    Power went out we tried to contact reception but all closed 7:00 pm finally some one answered but no feedback from then
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    No facilities No restaurant

    Continent

    Stayed in February 2024

  • Reviewed: 12 February 2024

    5.0
    Dissatisfied and disappointed
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    1 key between 3 adults No wifi at all even though it was stated on paper and by the reception that it could work around the lobby that we didn’t have access to after 6pm No restaurant even though it mentioned it on the website The windows were very dirty and stiff to move could not open them to get a breeze through We didn’t really want the aircon on

    Good location

    Stayed in February 2024

  • Reviewed: 9 February 2024

    7.0
    Pleasent stay, stay were great.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Road noise from the highway was quite loud.

    Clean room, fine just to sleep in.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    7.0
    NICE CLEAN AND FRIENDLY PLACE
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 5 nights

    RESTAURANT IN HOTEL TO BE OPEN MORE CUTTLERY

    WE CAME WITH DOG AND ORIGINAL ROOM WAS UPSTAIRS BUT STAFF KINDLY SWAP THE ROOM FOR DOWNSTAIRS VERY HAPPY ALSO LOCKED OURSELF OUT OF ROOM AND STAFF HELPED VERY QUICKLY AND WAS VERY UNDERSTANDABLE AND HAPPY TO HELP

    Stayed in January 2024

  • Reviewed: 31 January 2024

    7.0
    very comfortable
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    the parking bays are too tight/close to the entrance steps and the garden hedges so cars block the entrance to the rooms. we had to get a person to move their car so a lady with a walker could get out of the room she was staying in

    easy check in. Friendly staff. good location to shops and city

    Stayed in January 2024

  • Reviewed: 28 January 2024

    6.0
    Stay was good but for the theft of my deodorant
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A deodorant from my bag was stolen I have reported it and the staff have not responded value $90 Not impressed

    Every Things good

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Will use them again
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and well presented

    Location

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Albany stay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    Fan was noisy, needs to be fixed otherwise generally happy.

    Room was clean and tidy but a little dated. Breakfast menu was limited and the restaurant was closed for the duration of our stay. Good parking outside our room. The Ibis hotel was a little out of town on the highway.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    No toaster or microwave

    Stayed in January 2024

  • Reviewed: 11 January 2024

    7.0
    Value for money
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    The place needs a thorough deep clean. The grout in the shower and around the sinks etc. The beds, while comfortable, could have been made better - generally looked untidy.

    The beds were very comfortable. It was a decent size space for a family of 4 to stay. Good location and friendly staff.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    6.0
    Could be better…
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room wasn’t available til after 3pm Bathrooms had been cleaned with strong bleach, which was heavy throughout room. Restaurant was closed and property is not in town so required driving to eat.

    Stayed in January 2024

Showing 1 – 25

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