369 Albany Hwy, 6330 Albany, Australia
#13 of 14 hotels in Albany
Guests' ChoiceBased on 759 hotel reviews
6.5Cleanliness
7.0
Comfort
7.1
Location
7.4
Facilities
6.6
Staff
7.9
Value for money
6.6
Free WiFi
6.3
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End of dialog contentReviewed: 28 April 2024
Jennifer
AustraliaThere was no restaurant open even though website shows it. Had to request spoon to make coffee. Would love some shelving or bench in bathroom as there was nowhere to put any personal items.
The room was basic but suitable enough for the price
Stayed in April 2024
Reviewed: 13 April 2024
Noun
AustraliaThe fridge was mouldy due to the milk they had in their previous had been opened and left, all over the top shelf of the fridge seeping down.. Shower/bathroom area built up steam easily and the fan did not turn on. Our toilet lock jammed consistently, causing my youngest to be stuck in there multiple times for minutes trying to unlock the door again.
The beds were very good and comfortable, spacious and clean :)
Stayed in April 2024
Reviewed: 12 April 2024
Mandeep
AustraliaIt's wasn't my kind of accommodation. There was no microwave or toaster and I prefer something with a small kitchen but we had to book at the last minute.
Staff was nice.
Stayed in April 2024
Reviewed: 12 April 2024
Moore
AustraliaThe fact the bar and grill wasn't open and we weren't told. It's one of the reasons why we booked it, we wanted to be able to go for breakfast.
The staff were lovely and very generous with the tea and coffee stuff ha ha
Stayed in April 2024
Reviewed: 11 April 2024
David
New ZealandWifi failed. Hot water ran out.
Stayed in April 2024
Reviewed: 15 March 2024
Karen
AustraliaThe upstairs layout couldn't carry my case up at night. Loud with neighbours and felt unsafe.
Beds comfy and the door to the second bedroom was good.
Stayed in March 2024
Reviewed: 13 March 2024
Lisa
AustraliaIt’s old and outdated. Furniture in dark wood that must be from 30 years ago (needed dusting too) Curtains had holes (you could see light through) Bathroom shower curtain made of fabric and just gross Bathroom window had a flyscreen that was covered in spider webs A Reno wouldn’t be worth doing on this hotel, it’s a knockdown The worst IBIS we have stayed in and we are Accor members!
Beds were comfortable enough Shower pressure good
Stayed in March 2024
Reviewed: 10 March 2024
Jodie
AustraliaHad coffee, cups and kettle but only washing area was bathroom sink which you couldn't fill kettle from unless you used a cup. Had to use hand towel to dry washed cup. Lights didn't work correctly. Was quite noisy from upstairs occupants.
Convenient. Good water pressure in the shower. Good sized tv.
Stayed in March 2024
Reviewed: 7 March 2024
Andrew
AustraliaA little bit of road noise and the restaurant wasn’t open for dinner.
Neat comfortable room.
Stayed in March 2024
Reviewed: 7 March 2024
Viktoria
SwedenHowever, we had booked and payed for two deluxe rooms, but at check-in they couldn't find the keys to two rooms so they changed our two deluxe rooms into the family suite (room nbr 50). This was a cheaper option but they didn't offer us a refund. The fan in the bathroom was very loud. No bedlamps. Room nbr 50 is facing the street so a bit noisy from traffic. Ask for a room at the back of the hotel. They have a better location. No restaurant, wifi was so-so.
Towels and linen were clean as well as the room. We stayed in room nbr 50 which is two connected rooms plus a "lounge". Bathroom was ok and quite up to date. Own parkinglot outside room is very convenient. Good location if you are travelling through, but if you would like to walk to city centre, it's way too far. Ok for one night to have somewhere to sleep.
Stayed in February 2024
Reviewed: 27 February 2024
Marie
AustraliaThe bathroom floor was quite dirty The kettle was dirty There were only 2 pillows on the bed
Location was convenient Allowed pets
Stayed in February 2024
Reviewed: 16 February 2024
Micaela
Argentinalate Check Out tendrían que poner un cartel en la puerta indicando
Lugares individuales y privados
Stayed in February 2024
Reviewed: 13 February 2024
Simon
AustraliaNo cutlery for any take-out. There was no chef for any restaurant or meals. If you have trouble with steps please ensure you request a ground level room.
It was clean. Car park had available spaces. There were towels and soap in the room.
Stayed in February 2024
Reviewed: 12 February 2024
Barry
AustraliaNo facilities No restaurant
Continent
Stayed in February 2024
Reviewed: 12 February 2024
Caterina
Australia1 key between 3 adults No wifi at all even though it was stated on paper and by the reception that it could work around the lobby that we didn’t have access to after 6pm No restaurant even though it mentioned it on the website The windows were very dirty and stiff to move could not open them to get a breeze through We didn’t really want the aircon on
Good location
Stayed in February 2024
Reviewed: 9 February 2024
Darryl
AustraliaRoad noise from the highway was quite loud.
Clean room, fine just to sleep in.
Stayed in January 2024
Reviewed: 2 February 2024
Dijana
AustraliaRESTAURANT IN HOTEL TO BE OPEN MORE CUTTLERY
WE CAME WITH DOG AND ORIGINAL ROOM WAS UPSTAIRS BUT STAFF KINDLY SWAP THE ROOM FOR DOWNSTAIRS VERY HAPPY ALSO LOCKED OURSELF OUT OF ROOM AND STAFF HELPED VERY QUICKLY AND WAS VERY UNDERSTANDABLE AND HAPPY TO HELP
Stayed in January 2024
Reviewed: 31 January 2024
Roy
Australiathe parking bays are too tight/close to the entrance steps and the garden hedges so cars block the entrance to the rooms. we had to get a person to move their car so a lady with a walker could get out of the room she was staying in
easy check in. Friendly staff. good location to shops and city
Stayed in January 2024
Reviewed: 28 January 2024
Dr
AustraliaA deodorant from my bag was stolen I have reported it and the staff have not responded value $90 Not impressed
Every Things good
Stayed in January 2024
Reviewed: 26 January 2024
Luis
AustraliaClean and well presented
Location
Stayed in January 2024
Reviewed: 26 January 2024
Perry
AustraliaFan was noisy, needs to be fixed otherwise generally happy.
Room was clean and tidy but a little dated. Breakfast menu was limited and the restaurant was closed for the duration of our stay. Good parking outside our room. The Ibis hotel was a little out of town on the highway.
Stayed in January 2024
Reviewed: 16 January 2024
Grant
AustraliaNo toaster or microwave
Stayed in January 2024
Reviewed: 11 January 2024
Rebecca
AustraliaThe place needs a thorough deep clean. The grout in the shower and around the sinks etc. The beds, while comfortable, could have been made better - generally looked untidy.
The beds were very comfortable. It was a decent size space for a family of 4 to stay. Good location and friendly staff.
Stayed in January 2024
Reviewed: 9 January 2024
Dylan
AustraliaRoom wasn’t available til after 3pm Bathrooms had been cleaned with strong bleach, which was heavy throughout room. Restaurant was closed and property is not in town so required driving to eat.
Stayed in January 2024
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