339 Pitt Street, Sydney CBD, 2000 Sydney, Australia
#22 of 325 hotels in Sydney
Guests' ChoiceBased on 716 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.0
Staff
9.4
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Michael
United KingdomFree wine during happy hour was very poor quality. Breakfast severe portion control and very limited buffet was not appropriate for the level of hotel.
Comfortable, clean and modern bedroom. Excellent concierge service
Stayed in April 2024
Reviewed: 1 May 2024
Eliana
Australianothing. simply fantastic.
Fantastic hotel in a great location. I really appreciate that we could bring our dog with us. The hotel staff were incredibly accommodating and honestly nice. Helped us find convenient parking just a few steps from the hotel. Considering the hotel allows pets, it was incredibly quiet inside and of course clean. The hotel has an actually decent bar and a restaurant downstairs. Just fantastic. Will be coming back :)
Stayed in April 2024
Reviewed: 30 April 2024
David
AustraliaCool hotel in a beautifully restored heritage building. Good rooftop pool are, good gym, good location, comfortable bed!
Stayed in April 2024
Reviewed: 29 April 2024
Sandra
New ZealandNothing - it was perfect
Fabulous location and very quiet. Staff were friendly and very helpful
Stayed in April 2024
Reviewed: 27 April 2024
Michelle
AustraliaMy dog got called "Sir" for the first time ever and now won't answer to his name!
The Kimpton totally exceeded my expectations, it was such a beautiful hotel from the lobby to the rooms. I booked a King Essential room and it was large, quiet, and super comfy. The staff and overall service were excellent. A massive bonus was that it was pet friendly with no pet charges, which seemed to average at $120 per night in the same area! We parked in First parking across the road and though a little tight, it wasn't too bad and we paid $40 for 24 hrs through their website.
Stayed in April 2024
Reviewed: 20 April 2024
Elizabeth
United KingdomWe were looked after very well by all the staff;thank- you for the change of room. It felt special without being too pretentious and we enjoyed meeting other guests over a a free drink. Short walk to tram/ train line and we loved the roof top pool.
Stayed in April 2024
Reviewed: 12 April 2024
Abby
AustraliaStaff were friendly, room was clean and comfortable, location was great
Stayed in April 2024
Reviewed: 10 April 2024
Jennifer
Australiathe location was fantastic, so close to the light rail. The staff were so kind helpful and friendly
Stayed in April 2024
Reviewed: 7 April 2024
Porter
PortugalHad to ask for another room as we're originally given room next to metro construction site. Was sorted super quick though.
The upgraded room was lovely. Bar staff in the lobby were fantastic. Breakfast was perfect
Stayed in March 2024
Reviewed: 6 April 2024
Stephen
AustraliaExcellent friendly staff who made us feel very welcome, beautiful breakfast, great location and also pet friendly which was a lovely surprise Will definitely return next time we are In Sydney
Stayed in April 2024
Reviewed: 6 April 2024
Dionisios
CanadaThe location was good to walk to many of the principal attractions. The facilities, breakfast and staff were exceptional.
Stayed in April 2024
Reviewed: 4 April 2024
Alli
AustraliaDue to the high rise building that surround the hotel, the direct sun on the pool area was limited so we missed relaxing and lying by the lovely pool in the sunshine. An outdoor spa would be a perfect solution!
Beautifully decorated, great location and the staff were fabulous. Spacious room, very quiet and super comfortable bed. Had dinner at Kitchen by Mike and will definitely return. The food was delicious!
Stayed in March 2024
Reviewed: 4 April 2024
Malcolm
AustraliaThe location - I wouldn't usually stay in this part of Sydney.
The lobby in an old building. The size of the rooms and the amenities
Stayed in March 2024
Reviewed: 2 April 2024
Neil
AustraliaI found everything very satisfactory
We had one of the corner rooms and the room was exceptionally laid out, WOW! I certainly wish the stay could have been longer.
Stayed in April 2024
Reviewed: 2 April 2024
Abner
AustraliaEverything
Stayed in April 2024
Reviewed: 30 March 2024
Timothy
United Statesrooms too dark
staff, rooftop bar& pool accommodating,
Stayed in March 2024
Reviewed: 27 March 2024
Narelle
AustraliaLove staying at Kimpton Margot. Everything in one spot and always friendly staff and they were amazing when I arrived early and allowed me an early checkin so I could freshen up and attend my afternoon lunch date. I love going back to the hotel and relaxing in the cocktail bar area with friends for a nightcap and bite to eat in a relaxed space. Always my Sydney hotel choice. Thank you
Stayed in March 2024
Reviewed: 25 March 2024
Amanda
AustraliaThe major construction noise across the road. The overly complicated and impractical lighting system in the room
Size of the premium king room, the comfortable bed, the deep bath and the Mr Smith bathroom products were amazing
Stayed in March 2024
Reviewed: 25 March 2024
Audrey
AustraliaThe pool bar was closed. And check-in felt late at 3pm however we did get late check out
Pretty lounge foyer and super nice pool area. It was easy and central to get to. Maria on the front desk was amazing and her service was so great for some requests we made for a birthday celebration weekend
Stayed in March 2024
Reviewed: 24 March 2024
Courtney
AustraliaThe room was beautiful and the bed were extremely comfortable. Great for fitness and relaxation.
Stayed in March 2024
Reviewed: 24 March 2024
Pablo
AustraliaThe staff made it a lot better
Stayed in March 2024
Reviewed: 22 March 2024
Lisa
AustraliaHonestly nothing
Beautiful and spacious room. Great amenities. Lovely bar and restaurant open late. Great location
Stayed in March 2024
Reviewed: 20 March 2024
Neville
AustraliaNo where to hang towels in bathroom
Delicious breakfast ,interesting options ,A1 tea. Room service meals were great,really tasty .The building is sensational,I took many photos and enjoyed reading the history . Friendly but very professional staff
Stayed in March 2024
Reviewed: 16 March 2024
Tim
AustraliaThe hotel is gorgeous and the room was super clean. All of the staff were extremely helpful.
Stayed in March 2024
Cochem, Germany
Montecatini Terme, Italy
Lamego, Portugal
Argasi, Greece
Iquique, Chile
Lisbon, Portugal
Baie Sainte Anne, Seychelles
Venice, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content