189 Queen Street, 3000 Melbourne, Australia
#179 of 1,017 Holiday rentals in Melbourne
Guests' ChoiceBased on 1439 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 30 December 2023
Karen
AustraliaIt is very expensive considering for one night you don't even get a full 24 hours
The room was amazing and the amenities
Stayed in December 2023
Reviewed: 29 December 2023
Amir
AustraliaParking is very annoying. Car park is so tight. Need a miracle to exit from the car park
Location is perfect
Stayed in December 2023
Reviewed: 27 December 2023
Deborah
United StatesThe room was very spacious and in a central location. We felt it was a great price for the amount of space we had for the 3 of us. The hotel was very clean and had all the comforts we wanted.
Stayed in December 2023
Reviewed: 23 December 2023
Andrea
AustraliaKitchen needed a few more bits. Only 3 bowls etc. More tea bags (we are British!)
Amazing upgrade to 20th floor 3 bed apartment. Very luxurious and amazing views. Lovely swimming pool.
Stayed in December 2023
Reviewed: 21 December 2023
Georgina
AustraliaFoyer is a bit dated and dark
Amazing value for money Exceptional location
Stayed in December 2023
Reviewed: 21 December 2023
Simon
SingaporeThe house keeper is lousy. The bathroom was equipped with 2 hand tower , one face tower and 2 bath tower. For the rest of my six days stay . Not a single hand tower was given, bath tower sometimes 1 sometime 2 pcs.(Family of 3) What is going on guy. During the 3rd day stay the house keeper knocked on my door at 915am for makeup room and I say later. Eventually she never came back when I was back at 830pm. Coffee was never replenished . As we bring our own tower the house keeper took away my daughter bath tower (which she ready like) and was never being seen again.
Location is great.
Stayed in December 2023
Reviewed: 18 December 2023
Christy
AustraliaHad our room cleaned once in five days Can be noisy on the weekend Shower pressure no good
Staff very friendly. Very close to the city everything in walking distance. Apartments were great size.
Stayed in December 2023
Reviewed: 11 December 2023
Katrina
AustraliaThe car park! I know it is a Wilson car park but it was atrocious and is really not fit for purpose. The driveways are too narrow and if a 4WD is parked there is not enough room to turn safely.
It was a lovely property and very clean. Our penthouse apartment had great views and the kids loved the swimming pool although it was a bit too cold.
Stayed in December 2023
Reviewed: 9 December 2023
Liam
Australiasuch a beautiful and comfy little apartment. was lucky enough to get a room on the corner of the building, giving a lovely view. had all the utensils needed to cook with and a big comfy bed rather than two single beds placed next to each other, which is a common feature at lots of other places i’ve been. we’ll definitely be coming back!
Stayed in November 2023
Reviewed: 7 December 2023
Dawne
New ZealandWe had to change rooms as our air conditioning was not working
Location was excellent. Good laundry facilities.
Stayed in November 2023
Reviewed: 5 December 2023
Andrew
AustraliaThough all the appliances were there an working, there was a shortage of cooking utensils and the impression is that cooking is not expected. If a few "kits" containing sharp knives, kitchen scissors etc. were kept at reception and issued against a deposit, returned when the kit is returned complete, the cooks could cook happily!
Excellent location with easy access to buses, trams and Southern Cross station for airport buses. In the free city centre tram zone. Reasonably quiet inside despite busy roads.
Stayed in November 2023
Reviewed: 3 December 2023
Christine
AustraliaConvenient location. Modern apartments.
Stayed in December 2023
Reviewed: 2 December 2023
Linda
AustraliaCarpet was dirty Bits that were easy to see should have vacuumed up
Great size room and location Bed comfortably Room quiet
Stayed in November 2023
Reviewed: 30 November 2023
Tracie
AustraliaNothing
The apartment was excellent, we had a Penthouse suite and it was amazing. Great for our catch up cousin weekend. Location was great for shopping, food and attending a concert. Pool and Sauna were great
Stayed in November 2023
Reviewed: 29 November 2023
Luke
Australialocation, not far from Southern Cross Station one side, and to the city the other way
Stayed in November 2023
Reviewed: 28 November 2023
Greg
AustraliaLoved the room, great size, clean and at a good price.
Stayed in November 2023
Reviewed: 28 November 2023
Alan
AustraliaWe would have liked to have a broom and a shovel. Also a toilet brush. We didn't like our view, next to noisy pipes and ugly buildings.
We liked the spaciousness of the apartment.The facilities were good. We liked the big bed.
Stayed in November 2023
Reviewed: 27 November 2023
Mary
Australiathe air conditioner could not be adjusted by me . was central air and room was too warm .
property was well managed very nice room and facilities
Stayed in November 2023
Reviewed: 27 November 2023
Norma
AustraliaThe carpet needs replaced
The location and staff were excellent
Stayed in November 2023
Reviewed: 27 November 2023
Leah
New ZealandRoom servicing times are a bit weird, often had to send them away mid afternoon as we were in the room.
Excellent location, walking distance to restaurants, shopping, trams etc. We were in the rear, so noise was very minimal.
Stayed in October 2023
Reviewed: 26 November 2023
Andrew
AustraliaThough the kitchen appliances are all present and working, some plates and glasses were not and kitchen knives were insufficient and blunt. The impression is that despite the appliances, customers are expected not to use them for any serious cooking as the basics are missing.
Good location for most of Melbourne CBD, very well connected to tram and bus services and stops. Quiet despite being on busy streets. King double bed comfortable.
Stayed in November 2023
Reviewed: 26 November 2023
Janice
AustraliaThe shower head had to be placed vertically up against the wall to be used, with the wayer hitting into your face. Not good enough for the price paid.
The apartment was spacious, clean and in an excellent location to shops and restaurants.
Stayed in November 2023
Reviewed: 26 November 2023
Michelle
AustraliaThe room was a bit dirty. ( needed a good vacuum)Cigarette burns on one of the chairs and the lounge was very grubby . The balcony had cigarette butts on the floor and the window was very dirty. The bathroom lighting was very poor. The pool was too cold to swim.
Location and size of the room were fantastic . The resection staff were really friendly and helpful.
Stayed in November 2023
Reviewed: 24 November 2023
Su
SingaporeThe room felt a little too dusty and stuffy.
Loved the dishwasher and size of the room
Stayed in November 2023
Reviewed: 20 November 2023
Deepthi
AustraliaParking facility could help. We had to pay and park.
Did not have breakkie facility at the hotel
Stayed in November 2023
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