29 Sapphire Coast Drive, 2548 Merimbula, Australia
#52 of 94 hotels in Merimbula
Guests' ChoiceBased on 432 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
8.9
Facilities
8.5
Staff
8.7
Value for money
8.3
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2024
Andrew
AustraliaNA
We've stayed before - easy access and communication with owners and even had put AC on for us as we arrived late
Stayed in June 2024
Reviewed: 3 June 2024
Morgan
AustraliaN/A
Clean, great size, really good location
Stayed in May 2024
Reviewed: 20 May 2024
Geoffrey
AustraliaWe didn't have a full kitchen, so I had to walk down to the kitchen to cook.
The spa when it was working was the highlight of our stay.
Stayed in May 2024
Reviewed: 19 May 2024
Tam
AustraliaThe receptionists were not welcome, helpful nor friendly and processed checking slowly.
The cleanliness
Stayed in April 2024
Reviewed: 15 May 2024
Maria
AustraliaIt was very small right squeeze and the bunk bed at the top was not done up and we had to do it ourselves . When we asked for Towels it was questioned as we didn’t realise they were not topped up but they did help us in the end.
The location was good as we could walk to the Main Street
Stayed in April 2024
Reviewed: 9 May 2024
Gill
AustraliaNil
Great facilities for families and couples . Indoor heated pool and spa a great bonus . Walk to Club Sapphire for a great meal.
Stayed in May 2024
Reviewed: 3 May 2024
Markus
AustraliaClose to town
Stayed in May 2024
Reviewed: 27 April 2024
Emily
AustraliaThe game room needs attention ,the machines took the coins
Location
Stayed in April 2024
Reviewed: 27 April 2024
Dorthe
AustraliaParking for the rooms
Close to town
Stayed in April 2024
Reviewed: 17 April 2024
Coutts
AustraliaThe unit was sadly in need of a 'spruce up'. There was paint chipped off here and there, and a bedroom door handle was hanging off.
Pleasant surroundings and close enough to the town.ĺ
Stayed in April 2024
Reviewed: 16 April 2024
Dharmadasa
Australiasmall room
clean
Stayed in April 2024
Reviewed: 9 April 2024
Wannaporn
AustraliaClean and closely many supermarket.
Stayed in April 2024
Reviewed: 6 April 2024
Narelle
AustraliaNothing
Spa
Stayed in April 2024
Reviewed: 4 April 2024
Jennifer
AustraliaThe floor was not mopped ( I tend to walk barefoot indoors so I had very dirty feet. Everything else was clean.
Location was great. Beautiful grounds , kids friendly. We were kept up to date with everything via sms eg pool was closed for maintenance and another sms stating we could use it. Had a laundry ( bonus)
Stayed in April 2024
Reviewed: 4 April 2024
Nash
AustraliaN/A
Holiday unit was very well laid out, very comfortable.
Stayed in April 2024
Reviewed: 23 March 2024
Anne
AustraliaThe step at front door was dangerous - too high
Clean & neat
Stayed in March 2024
Reviewed: 22 March 2024
Alicia
AustraliaThe cabin however, was not as clean as expected e.g dirty ceiling fan, parts of bathroom. No toiletries provided. Significant frost in freezer and the fridge froze fresh fruit and vegetables. Very uncomfortable beds. No iron and ironing board in cabin - (one available in laundry for whole park). Particularly for the price had higher expectations on these points noted.
Pool and Spa very clean. The park grounds in general well maintained.
Stayed in March 2024
Reviewed: 16 March 2024
Geoff
AustraliaCaring and responsive staff
Stayed in March 2024
Reviewed: 14 March 2024
Arnetia
AustraliaCurtains contained mould & although we booked for 4, one bed was not made. The linen was there, however I had to try and make the top bunk ready for bed time.
The friendly staff & location. The mini golf, inflatable pillow & pool were fabulous.
Stayed in March 2024
Reviewed: 8 March 2024
Mark
AustraliaMy Putt Putt golf ability
Great pool
Stayed in March 2024
Reviewed: 5 March 2024
Elissa
AustraliaThe floors had a greasy substance on them that made them feel like they weren’t clean, not sure if it was the cleaner that was used but felt like we couldn’t walk around without shoes on.
Convenient stop off as we head north on a road trip, comfortable bed and nice space, good lighting.
Stayed in March 2024
Reviewed: 5 March 2024
Christine
AustraliaNo shampoo and conditioner. Nor tissues. Internet connection poor. Not all channels available on the television, I.e. Channels 50 and the rest of network 10 (Southern Cross Network I believe)😔
Excellent Location. Town centre was in walking distance. 🤩
Stayed in March 2024
Reviewed: 3 March 2024
Tony
AustraliaOriginally booked a cabin for 1 night - but 3 days before we arrived I was advised it had been changed to a motel suite Called management and explained my position with our confirmed booking with Booking.com - was advised yes we could have a cabin but it would cost more - I did agree to this but the interaction just left me feeling uneasy. .
Lovely well appointed 2 bedroom cabin was great with all facilities you would ever want - even your own BBQ We had a great stay - good location and just a short walk to town to the great Sapphire Club for dinner.
Stayed in February 2024
Reviewed: 20 February 2024
M&l
AustraliaIt seemed very tired. We did expect more for the price we paid, but that might be on us. Likely better for caravan's or groups staying in multiple cabins.
This accommodation was good. Not exceptional, not great, but still good. Bonus for our 4 year old was the bunk beds!
Stayed in February 2024
Lübeck, Germany
Lat Krabang, Thailand
Grantown on Spey, UK
French Lick, USA
Haapsalu, Estonia
Garmisch-Partenkirchen, Germany
Ialyssos, Greece
Genova, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content