Did not have breakfast

Stayed in April 2024

All was OK apart from I left my kindle in the room. Staff must have found it ?

Room was comfortable 😌 carpet looked abit grubby

Stayed in March 2024

Stairs with no lift.

Location.

Stayed in February 2024

The glass walled bathroom in the middle of the room. No fridge or desk. No lift. No soundproofing from neighbouring room.

Central location was ok for a short stay. The room was clean and reasonable size. It’s really a city centre pub with rooms above.

Stayed in March 2024

No coffee / tea inside room was on a different level . Very small bathroom wasn’t as pictured. 5 days after checkout still waiting for security deposit to go back into my account

The property was in a fantastic spot handy to every thing by foot

Stayed in April 2024

No lift access (thankfully only 2 floors to navigate) which made moving luggage a little difficult. Tea and coffee facilities aren't located in rooms, but in a communal spot in the stairwell, likewise for ironing facilities. It works, but is awkward, especiallyif you're on the second floor and have to go down to the first floor to make a drink. A small fridge in the room would have been good. My least favourite aspect of the stay was the bathroom. Very, very small, built into the corner of the bedroom and elevated up on a kind of platform. If you had some mobility issues or were a little larger you'd have difficulty using the bathroom space.

Great location, close to Town Hall train station and light rail. Helpful staff. Very comfortable bed, and the pressure in shower was amazing. I thought noise from the pub downstairs would keep me awake at night, but surprisingly it didn't. Gorgeous art deco design in stairwell.

Stayed in April 2024

It definitely didn't have the modern and luxurious feel that I was hoping to get from the photos! Check in was at the bar of the Irish bar downstairs. Coffee supplies were communal so couldn't have a coffee in my room. Lots of dust.

Bed was comfy, water pressure was good, staff were friendly!

Stayed in April 2024

First point of contact abrupt, otherwise staff very welcoming. Ran out of cups at coffee station. - ( coffee was great )

Good Service, Clean, Great Location, Value for Money, Room surprisingly quiet. Great Food.

Stayed in April 2024

Very compact bathroom. No where to hang towel. No lift. Not suitable to older people and heavy luggage.

Location great close to everything. Bed comfy. Staff great good pub food downstairs

Stayed in April 2024

Poor signal for TV, couldnt watch the news Door to bathroom was difficult to open

Location was close to train, tram and bus stop. Bed was very comfortable. Room was large enough for a single person.

Stayed in April 2024

The usb charger on the bed head melted my earphone case when charging..

Comfy, quiet

Stayed in March 2024

There are no elevators in the hotel since it's an old building, so carrying the luggage upstairs can be a bit of a headache. Also one of our room was super humid all the time due to the bathroom built inside the room.

The location is exceptional, right next to the bus, railway, and train station, as well as a lot of stores and restaurants. The housekeeping service was also great.

Stayed in March 2024

The bed sheets had stains and you could hear how loud it was outside the rooms

Location was great, AC and tv worked well

Stayed in March 2024

We stayed on the top floor and there were lots of stairs to get up. Bathroom was squishy.

Central location. For work trip. Clean. Updated rooms. Good size.

Stayed in March 2024

That we had to carry our bags up stairs🥲

Bathroom very small

Stayed in January 2024

Didn’t like to sleep on PLASTIC! Comfy beds but how can you have PLASTIC ( not removable) and only a thin sheet on top. Sweaty at night.. You need at least a thin cotton madress inbetween. Tolf the lady - she was completely indifferent….

Excellent location! Stairs.

Stayed in March 2024

The last two times I've stayed here there's been an issue with bugs. I'm including this in the review so management are aware and can try to solve, as this is an issue that will prevent me from staying again. 1. This most recent stay I found two cockroaches in the room (@management, room 19). One small, one giant. These weren't the dumb, slow cockroaches I'm used to — I'm talking cheetah speed. I surprised the big one when turning on the light and it flew across the room and hid under the bed. Then... I had to sleep in that bed, knowing there was a huge, impossibly fast cockroach right below me that could crawl up the wall at any second next to my face. Let's just say I didn't get a good night's rest and left at 5am because it was so unnerving. 2. There are tank systems in some rooms for shower/toilet. I've noticed small flies on a couple occasions that I fear are related. Not as a big an issue as cockroaches but also not great.

I've stayed at the Criterion 5+ times while traveling for work and it has a lot going for it. Location is central (near my office), rooms are clean and quiet, the sheets are fresh, mattress super comfy — there's even a wireless charger embedded into the headboard of the bed. Staff are friendly and the attached pub has daily specials.

Stayed in January 2024

Return booking: still happy with comfort and location. We'll be back!

Stayed in March 2024

Firm large bed. No fridge but communal tea and coffee making facilities. Some dusting could have been improved but otherwise great stay. Very convenient location so suited us as we were out and about mostly. Will book again.

Stayed in March 2024

It was very old. No lifts so had to carry luggage upstairs. Rooms were tiny. Ensuite very tiny.

Rooms were clean, although very old

Stayed in February 2024

Basic facilities

Central. Clean. Large room

Stayed in February 2024

Didn't have Breakfast. Location was excellent for Trains, Tours etc which is why I chose it. Food at Lunchtimes and Evening was great value for money. Ideal as separate entry into accommodation using Pass Key.

Stayed in February 2024

Teeny tiny room and obviously noisy being in the CBD so just don’t expect a good sleep. Otherwise would stay here again for a short trip.

Great location. Clean facilitates and helpful staff.

Stayed in February 2024

No fridge not even a mini fridge Bathroom is sooo tiny esp since the size of the room is so big - you would want to know everyone your staying with as bathroom toilet doors don’t shut properly and there seethru No lift you have to carry all your suitcases up the sets of stairs bit noisey room was quite dark too

Great spot lots of room comfortable beds clean and tidy

Stayed in February 2024