12-14 Palmer Street, 4810 Townsville, Australia
#4 of 42 hotels in Townsville
Guests' ChoiceBased on 2512 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.4
Value for money
9.0
Free WiFi
8.7
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End of dialog contentReviewed: 21 May 2024
Susan
AustraliaNothing
Room was clean and comfortable. Breakfast was excellent. Staff were friendly and helpful. Great location. Have booked again for next month.
Stayed in May 2024
Reviewed: 17 May 2024
Darren
AustraliaNothing
Location and Restaurant
Stayed in May 2024
Reviewed: 13 May 2024
Jaydeetp
AustraliaLove the location and friendly staff. After many visits in the past - this being my first for 6 months - it feels like coming home.
Stayed in May 2024
Reviewed: 13 May 2024
Karine
Australianothing
Comfy rooms, restaurant downstairs is very convenient
Stayed in May 2024
Reviewed: 13 May 2024
Luigi
AustraliaIt was convenient to where we had to go.
Stayed in May 2024
Reviewed: 12 May 2024
Liz
AustraliaCould not change the temperature of the air con. Had to turn it off completely. All or nothing
Compact, close to great good, clean, fresh, good service
Stayed in May 2024
Reviewed: 11 May 2024
Esther
AustraliaNothing! In fact we have booked again for our return trip.
Everything, there was everything your needed. Laundry on the first floor but you do need to provide your own detergent. You really don't need to go anywhere else. Gym, pool and restaurant available providing all meals. All staff lovely from the cleaners to reception. There was also a vast array of other venues to choose from close by.
Stayed in May 2024
Reviewed: 10 May 2024
Tammy
AustraliaNothing
Was so impressed with my stay. Would recommend to all.
Stayed in May 2024
Reviewed: 4 May 2024
Jenny
AustraliaThe temperature in the room couldn’t be adjusted. It was freezing we had to just turn it off.
Central to everything
Stayed in April 2024
Reviewed: 30 April 2024
Natalie
AustraliaRoom was very small and bathroom tiny
Awesome Location and has a carpark
Stayed in April 2024
Reviewed: 28 April 2024
Trudi
AustraliaThe car parking was the only concern with no allocated parking onsite, if it’s full.
Great location, reasonable rates, great customer service & great facilities.
Stayed in April 2024
Reviewed: 28 April 2024
Kim
AustraliaNothing
The place is exceptional. The room was clean and tidy and spacious enough, the bed and bedding were comfortable, and the location was fantastic. The accommodation price was good. The onsite parking was full, but we had an opportunity to park across the road which was safe. The onsite restaurant was nice and well priced. If there was room service we probably would have had all our meals onsite instead of getting takeaway elsewhere.
Stayed in April 2024
Reviewed: 28 April 2024
Sasha
AustraliaN!A
Great location and was nice n clean
Stayed in April 2024
Reviewed: 27 April 2024
Eamonn
IrelandRoom just a little small.
How clean and friendly it was
Stayed in April 2024
Reviewed: 27 April 2024
Kevin
AustraliaBest value in Townsville
Stayed in March 2024
Reviewed: 19 April 2024
Bronwyn
AustriaLocation & staff
Stayed in March 2024
Reviewed: 16 April 2024
Elizabeth
New ZealandSlow response to drunk guests returning at 3 am and knocking on doors, on one night of my stay
Comfortable and clean, friendly staff, great location
Stayed in April 2024
Reviewed: 15 April 2024
Susan
AustraliaLocation and affordable
Stayed in April 2024
Reviewed: 14 April 2024
Merrin
AustraliaNil
Convenience location and style
Stayed in April 2024
Reviewed: 12 April 2024
Stacey
AustraliaGreat location
Stayed in March 2024
Reviewed: 12 April 2024
Wendy
AustraliaNothing
Everything
Stayed in April 2024
Reviewed: 11 April 2024
Graeme
AustraliaNothing
Excellent service by staff
Stayed in April 2024
Reviewed: 8 April 2024
Philip
United KingdomN/a
Excellent front of house staff who were really helpful. Our room was big enough and quiet and clean!
Stayed in April 2024
Reviewed: 7 April 2024
Godwin
AustraliaPrice of alcohol in the restaurant. Parking spaces quite narrow.
Location is very central. Facilities are very good. Receptionist Sharon was very welcoming and helpful. The complimentary drinks were a happy surprise.
Stayed in April 2024
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