100 The Esplanade, 3228 Torquay, Australia
#51 of 95 hotels in Torquay
Guests' ChoiceBased on 2344 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
8.9
Facilities
8.0
Staff
8.2
Value for money
7.5
Free WiFi
7.5
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End of dialog contentReviewed: 1 March 2024
Rachel
United KingdomBeing in a room right above the car park. The garage door squeaks and every time a car hits the grate at the bottom of the garage your hear to cluncking noises. It kept me awake for 2 nights. There was also sometimes cars blaring music.
Like the pool and location.
Stayed in March 2024
Reviewed: 1 March 2024
Yansen
AustraliaWe loved the restaurant/Bar and cafe. There is an extensive cocktail menu and they're all so delicious. Try the buffalo wings they're amazing! The outdoor pool is heated really well and the rooms and apartments are served every day just like a hotel. The hot chocolate they provide in the room is really good!
Stayed in February 2024
Reviewed: 1 March 2024
Josephine
AustraliaThe only thing that could be improved is that some of the furniture eg: couch was very old and needs to be replaced. Otherwise everything was great.
Check in was quick and easy. Our room was big and spacious. Everything we needed was available.
Stayed in February 2024
Reviewed: 29 February 2024
Anmar
AustraliaThe indoor pools wasn’t operating The appartment didn’t have microwave as stated in the add Bar only opens for couple of hours
Friendly staff
Stayed in February 2024
Reviewed: 28 February 2024
Kerrie
AustraliaHouse keeping needs to be a little bit attention to detail
Was a lovely relaxing stay. Location on the beach and pools in the resort so good. Rooms very comfortable. Enjoyed ourselves
Stayed in February 2024
Reviewed: 27 February 2024
Anne
AustraliaThe apartment was falling apart. Carpet missing in the main room so multiple lumpy mats over the metre hole. Main bathroom door handle fell off and the door also doesn't close all the way. Toilet paper holders broken, flooding in the living area not cleaned properly, coffee splats on floor, water damage around kitchen area making the floors uneven. Spoke with someone a week before I checked in and they asked what the occasion was etc, I advised 6 adults checking in but when we checked in only 3 coffee cups, 2 drinking Glasses and one champagne glass. The phone in the apartment is not connected.you need to google the place and call.
The apartment was spacious and we had a great view of the pool. Multiple balconies and a separate outdoor area. Pool was great and relaxing well thought out design. Close to town.
Stayed in February 2024
Reviewed: 26 February 2024
Dianne
United KingdomFantastic location and large open apartment. Would stay again for sure.
Stayed in December 2023
Reviewed: 25 February 2024
Sandy
AustraliaVery expensive, but prices were inflated by Australia Day rates and surcharges Parking was not enough ton site. Parked on the streets most of the stay. Staff member offered to move his car out of the basement car park because there were no parks left which was nice of him. Being sold to attend a seminar the second after we checked in. Might have been a bit more receptive if I hadn’t been totally drained from a 4 hour drive that I’d just ended.
Great staff, great pool area and tennis court. Staff behind the bar were very good and very accommodating.
Stayed in January 2024
Reviewed: 25 February 2024
Hannah
AustraliaThe Club Wyndham sales presentation.
The outdoor pool is fantastic! It's heated with a huge spa area. You can order handmade cocktails and food to eat by the pool. There is a great poolside restaurant that sells amazing breakfast and dinner and they do gourmet pizza 24 hours a day. There is also a cafe in the lobby that to the best toasties I've ever had. There is a kids park with an outdoor BBQ next to it so you can cook up some dinner. The apartments are very spacious with a washing machine and a dryer which was a godsend. I can't wait to come back.
Stayed in February 2024
Reviewed: 25 February 2024
Daniel
AustraliaRoom was dusty
Nice hotel with great amenities and location
Stayed in February 2024
Reviewed: 24 February 2024
Sarah
AustraliaSofa bed a little uncomfortable, indoor pool closed for renovation which was a shame as we weren’t notified of that, lucky the sun was out and could swim outside
Lovely outside pool on a hot day, table tennis, pool table, games room. Room was lovely with ocean views.
Stayed in February 2024
Reviewed: 23 February 2024
Mahendra
AustraliaVery nice
Stayed in February 2024
Reviewed: 21 February 2024
Michaela
AustraliaBed was very uncomfortable, mould on bottom of sheer curtains, stains on decorative pillows.
Resort style pool, facilities, size of room.
Stayed in February 2024
Reviewed: 21 February 2024
Patricia
IrelandEverything
Stayed in January 2024
Reviewed: 21 February 2024
Michelle
AustraliaCheck in time was late
Right across from beach
Stayed in February 2024
Reviewed: 20 February 2024
Carolyn
United KingdomNothing
Great location on seafront within walking distance of town and restaurants.
Stayed in February 2024
Reviewed: 20 February 2024
Marsh
AustraliaThe back on the bathroom door had some sort of dirt or blood mark on it, old plastic bath mat in the room, the tap on bath sticks out which makes it hard for two people to comfortably bathe. The requested Champagne in room for a surprise was great but would have been better if it was cold. Saturday afternoon the bar closed at peak pool time.
The facilities, position, felt luxurious, beautiful views
Stayed in February 2024
Reviewed: 19 February 2024
Sara
AustraliaExcellent location
Stayed in February 2024
Reviewed: 19 February 2024
Glenn
AustraliaNo refreshments available through the day from the cafe
Stayed in February 2024
Reviewed: 18 February 2024
Philip
AustraliaNot enough car parking and needs better dining facilities
Very comfortable and very courteous staff
Stayed in February 2024
Reviewed: 18 February 2024
Andrea
AustraliaLittle bit far from town on foot
Great rooms and Pool area was fabulous. Bar and restaurant handy near pool
Stayed in January 2024
Reviewed: 18 February 2024
Luke
AustraliaLocation
Stayed in February 2024
Reviewed: 18 February 2024
Clare
Australiacrossing the road to the beach a bit dangerous for young family guests. not much you can do about it though possibly provide directions bring it to guests attention.
great design excellent sized spa top location friendly staff close beach access good cafe
Stayed in February 2024
Reviewed: 17 February 2024
Abigail
AustraliaGym was outdated, underground parking can be a bit tricky during peak season
Good location, clean and comfortable beds, nice staff, easy check in and check out
Stayed in February 2024
Reviewed: 15 February 2024
Chris
AustraliaCouches in room were very uncomfortable. Shower was over bath and difficult to get into.
Lovely room Resort grounds and pool were very attractive and well maintained.
Stayed in February 2024
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