Hasan Aliyev Street 9C, Nasimi, AZ1010 Baku, Azerbaijan
#177 of 298 hotels in Baku
Guests' ChoiceBased on 243 hotel reviews
7.9Cleanliness
8.0
Comfort
8.1
Location
7.9
Facilities
7.9
Staff
8.7
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 4 April 2024
Siljha
United Arab EmiratesNothing
Good hotel and location
Stayed in March 2024
Reviewed: 11 March 2024
Isoqov
RussiaThey do not provide tooth paste and brush
Staff were nice and breakfast was good
Stayed in March 2024
Reviewed: 25 February 2024
Rinoshan
Sri LankaIt’s very clean,every day room cleaning from hsk
Stayed in February 2024
Reviewed: 8 January 2024
Jason
PakistanWhile our overall experience at the hotel was generally positive, there were a few aspects that left room for improvement. One notable area of concern was the speed of room service, which unfortunately fell short of expectations. Multiple occasions required me to make two calls for various requests, indicating a noticeable delay in response time. This slowed down the convenience factor that one typically expects from room service during a hotel stay. A somewhat disappointing encounter occurred when friends came to visit, and the receptionist requested a fee of 40 manat per person for them to enter my room. This policy seemed rather excessive and unexpected, as it is customary for guests to have visitors during their stay without incurring such charges. This approach left a somewhat negative impression, detracting from the otherwise welcoming atmosphere. The view from my balcony was another aspect that didn't quite meet expectations. Instead of a pleasant or picturesque scene, the view was rather poor. This element, while subjective, can significantly impact the overall enjoyment of the stay, especially for those who value scenic surroundings. In terms of dining, the prices were somewhat on the higher side. For instance, a seemingly basic item like a bowl of soup costing 12 manat may be considered steep, especially when compared to similar offerings in the vicinity. While quality is paramount, the perception of value for money is also essential, and in this regard, the pricing seemed a bit elevated. In conclusion, while the hotel had many positive aspects, such as a smooth check-in process, helpful staff, and spacious rooms, there were notable areas of improvement. The sluggish room service, the unexpected fee for guests, the lackluster balcony view, and relatively high prices for certain items all contributed to a less-than-ideal experience in these specific aspects.
Our experience at the hotel exceeded our expectations from the moment we arrived. The check-in process was incredibly smooth and easy, thanks to the efficient and friendly front desk staff. Their assistance set a positive tone for our entire stay. The hotel staff proved to be not only helpful but also exceptionally friendly throughout our time there. They were always ready to assist with any inquiries or requests, making us feel genuinely welcome. Their warm and accommodating attitude added a personal touch to our stay, enhancing the overall experience. One of the standout features of the hotel was the spaciousness of the rooms. We were pleasantly surprised by the generous size of our accommodation, providing ample space for relaxation and comfort. The attention to detail in room design contributed to a cozy and inviting atmosphere, making our stay even more enjoyable. The hotel maintained a high standard of cleanliness in all areas. From the lobby to our room, everything was impeccably maintained, creating a hygienic and inviting environment. This commitment to cleanliness was evident and greatly appreciated, ensuring a pleasant and worry-free stay. The breakfast provided by the hotel was a delightful experience. The variety and quality of the offerings exceeded our expectations, catering to different tastes and dietary preferences. The dining area was well-maintained, and the staff ensured a pleasant atmosphere to start our day on a positive note. Additionally, the convenience of free airport pickup further enhanced our overall experience. The hotel's complimentary shuttle service added a layer of convenience to our travel plans, making the transition to and from the airport seamless and stress-free. To top it all off, we were pleasantly surprised with a complimentary room upgrade. This unexpected gesture showcased the hotel's commitment to guest satisfaction and went above and beyond to make our stay truly special.
Stayed in January 2024
Reviewed: 21 December 2023
Rabie
AlgeriaGoood
Stayed in October 2023
Reviewed: 21 December 2023
Rabie
AlgeriaBetufeul
Niccce
Stayed in October 2023
Reviewed: 21 December 2023
Rabie
AlgeriaVery nice hôtel
Stayed in October 2023
Reviewed: 17 December 2023
Alexynne
United Arab EmiratesIt’s quite far from the train station and no near restaurants in the area. The food were basic and but so bad.
The property is very clean and comfortable. The amenities are complete and the staff were very gracious and helpful. Good value for money!
Stayed in October 2023
Reviewed: 27 October 2023
Giovanni
CanadaIt is ok
Good place
Stayed in October 2023
Reviewed: 8 October 2023
Ivan
Russia(1) Low signal and low speed of wifi internet (2) Smell of cigarettes (from the walls) previously smoked in my room. I stoped smoking years ago and that smell (even if on the minimum) annoys me much
Friedly and very helpful stuff
Stayed in September 2023
Reviewed: 2 October 2023
Saleh
United Arab EmiratesGood rooms, good breakfast
Stayed in October 2023
Reviewed: 14 September 2023
Mohamed
EgyptThere is no soundproofing and I can here the sounds of the next room The room was very cold
The staff is very helpful and friendly And I like the breakfast it's so delicious
Stayed in September 2023
Reviewed: 7 September 2023
Ratna
QatarThe lift can take a while during busy times as there is only 1.
A very large clean room, good choice of breakfast, courteous staff who attend to everything that is required, 24x7 room service
Stayed in September 2023
Reviewed: 7 September 2023
Assyl
KazakhstanThe elevator is very small and slow. There was a smell of cigarettes in the room, there was no light near the closet, there was a very bad smell in the toilet and drops of water were flowing, I think it was because of the old sewage system, they called the plumber but the smell did not go away, we were with a child and it was difficult to live in this room, we wanted to change the room but they said that the hotel is full.
Very nice stuff, we liked that room was big, after check out they allowed to stay till 14:00, restaurant meals were tasty
Stayed in September 2023
Reviewed: 6 September 2023
Philomine
Indiaold carpet, but cants blame them cos guests smoke in the room
spacious rooms
Stayed in September 2023
Reviewed: 19 July 2023
Nafeesansari
United Arab EmiratesWe got a smoking room as nonsmoking room was not avaialable. The lift is very slow..
Spacious room, comfortable bed, good staff and sumptuous breakfast
Stayed in July 2023
Reviewed: 18 July 2023
Abdulmalik
OmanLocation crowded and you can hear the street loudness.
Good value of money.
Stayed in July 2023
Reviewed: 17 July 2023
Waqas
United Arab EmiratesI did not like the breakfast, its was just below average considering the amount has been paid. The hotel is 7 floor building, and it only has one small lift which takes more waiting time if you have to use lift. Only 4 people can manage to come. Taking lift with lugage it become difficult as you need to come again to take your lugage. Its 8 floor builfing and having 80 to 90 rooms one lift is not enough.
I like the room and thats the only thing good in the hotel.
Stayed in July 2023
Reviewed: 10 July 2023
Alharthi
Saudi Arabiathe furniture a little bit old
I would like to thank Mr.Allahverdi and Ms.Gulsabah for their service and kindness, I have asked them extra time for check in and they agreed without hesitation
Stayed in July 2023
Reviewed: 4 July 2023
Tlspak
Pakistanlocation is best and good quality breakfast
because of staff attitude and service which they provided during our entire stay.
Stayed in July 2023
Reviewed: 30 June 2023
Abdullah
Saudi ArabiaBig
Clean
Stayed in June 2023
Reviewed: 27 June 2023
Waheed
United Arab EmiratesHousekeeping staff couldn't speak English and given Instructions are not followed to Make Up Room
Room was huge with limited facilities but staff was fabulous with very limited Spoken English
Stayed in June 2023
Reviewed: 27 June 2023
Mai
United Arab Emiratesonly one elevator in the hotel.
location, staff very friendly and price very affordable the rooms huge. breakfast very good
Stayed in June 2023
Reviewed: 13 May 2023
Zonia
AustraliaNo lights in the lobby at night. The hotel looked dark and grim as we arrived late. Small elevator. No main access for prams, luggage etc. had to be carried up and down the main steps.
Nice, spacious and clean room and very helpful staff.
Stayed in May 2023
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