Needed a washing machine.

Location was fantastic. Clean and neat.

Stayed in December 2023

stairs, dangerous for toddlers and older people (like my child 2.5 years old, my mother, 67 years old)

Location, rooms, staff.

Stayed in March 2023

Was a bit expensive but we still loved it

The house has a perfect location. Just 8 min walk from historical center and all the monuments, museums and sites. House is really warm , great wifi connection, spacious rooms, super comfy beds.

Stayed in December 2022

The stairs within the property are rather steep and have small steps, making them a bit of a challenge for those with larger feet. I found that walking backwards down the stairs made them more manageable and more comfortable. Taking large luggage up the stairs is slightly challenging, particularly to the top floor room. In fact, the top floor stairs are incredibly steep with itsy, bitsy steps. Fun to see and try, a bit sketchy at night, not something recommended for those with walking or mobility issues. Safe? You have decide on this one. I thought it was fine for myself but would understand if others didn't view it to be. There is no laundry machine at this apartment. This was a problem for us as the laundry mat recommended by Huswell was nearly 15 minute walk from the property. Do your research to find a nearer option if you are concerned about having your clothing cleaned during your stay. Note: Huswell ask for a large Security Deposit for this property. This was mentioned on Booking.com T&C at the time of booking. However, what they didn't mention until after we had made reservation is that they would charge €25 to refund your security deposit. Yikes! Would be best if they would inform interested guests of this charge within the T&C beforehand. Even worse was the refund time, which was supposed to be 10-15 working days after our stay. I had to email and ask 4 weeks afterwards and we didn't receive our security deposit, minus €25 charge for nearly 6 weeks. That really shouldn't happen and is something Huswell needs to do ensure they handle in a more timely manner for future guests of this apartment.

Overall, our experience was good. This is a charming apartment that is beautifully decorated, comfortable and located in a nice, quiet street that is still fairly close to major sightseeing in the Historic Centre of Bruges. Check-in is pretty late at 5pm and check-out is earlier than we would have liked at 10am. No front desk to store your luggage which can effect your travel plans to and out of Bruges because of luggage. Kitchen was stocked well with cooking utensils, pots, pans, plates and cutlery allowing us to cook a few meals during our stay. We have an very good butcher shop (Hof Maertens) and bakery (Patisserie Schaeverbeke) just down the street near Church of St Magdalene worth recommending for anyone playing to stay at this property for a longer stay. Bedrooms were nice, included sufficient space, lighting and comfortable beds. 1/F bathroom was spacious, G/F and 2/F bathroom units fit for purpose and sufficient for space needed.

Stayed in October 2022

we loved the traditional character of the house amd the excellent location

Stayed in December 2022

The only thing we didn't like were the tiny stairs, very narrow and could be dangerous for some people, although they do add to the charm of the house!

This is the most charming house! The hosts offer useful advise. Comfortable beds, spacious rooms, great WiFi and great water pressure. I would definitely recommend it for small families or 2 couples.

Stayed in August 2022

After booking i received tons of notifications to buy for towels and bed sheets (which were already in the booked package), for insurance (for damages - in fact there are already several damages present - i made photos of), for early checkin and late checkout (whereas checkin started at 17:00 and checkout ended 10:00). A few minutes after 10:00 doorcode was already invalid. Over and over i was invited to read "important" stuff. I preferred to enjoy Bruges - an exceptional great place. The kitchen was not clean but for the rest ok. The living room furniture was old and not cozy. The courtyard may be fine for smokers but does not invite for a stay. The price is far too high for the service provided.

Location, bed and pillows were top. Kitchen was functional and ok.

Stayed in July 2022

Needed more linens and towels available and a few things needed to be cleaned.

Location was great perfect size for 3-4 people. Beds were very comfortable.

Stayed in June 2022

STAIRS are so dangerous - very steep BE AWARE of you have young children a few of the property area need update - shower upstairs had mould and taps in kitchen is on broken tiles - this would not refrain us from staying again

we love the Interior - cosy and well design it felt like home good location next to shops ( pharmacy - bakery - butcher - fruit and veg shop ) and lovely park perfect for children with massive playground

Stayed in April 2022

Leaving

Easy to find, clean, warm and welcoming

Stayed in April 2022

For winter period, warm plaid or cover bed would have been appreciated for bedroom

very good location and charming house; feel at home

Stayed in November 2021

There was no breakfast. The location was ideal./

Stayed in September 2021

The smell of sewer gasses from the down stairs bathroom was overwhelming. We had to leave the back door, front door window and all the windows open to vent the smell. And it was very cold out. The unit has a major plumbing/sewer gas problem which needs to be fixed. The place isn't rentable until the sewer gas problem is fixed. When we entered unit for the first time, the sewer gases where un-bearable. Surprised no-one vomited. We spent 3 hours the first night looking for another place to stay but couldn't find a replacement place due to heavy holiday traffic. We were actually contemplating leaving Bruges and going to Ghent the second day because we found a place to stay in Ghent. But instead we just slept with back door and front window in front door and all windows open. IN THE WINTER! WE SHOULD GET A PARTIAL REFUND!!!!!!

Stayed in December 2023

The house we bought to sit in front of the fireplace because we couldn't go out after the child was asleep was a complete disappointment! Because the use of fireplaces is prohibited. Not working! ! Check-in time to the house was 3pm. We checked in only 40 minutes early and the house was freezing cold. When we explained that the house was cold, the owner stated that we did not provide early entry information. Pardon? So much discourse for just 40 minutes? Were the cleaning staff who didn't arrive until 2:20 come and heat the house in the last 40 minutes? He also said, "We saw from the system that you set the house to 24 degrees." We immediately set the house to 24 degrees. The house got warm. However, when we returned home in the evening, the owner intervened in the remote heating and reduced it to 20 degrees. I wrote to him. He said he didn't intervene, but he definitely did. It's really strange that they charge so much money and only think about the cost of heating!

First of all, the house is exactly the same as in the photo. The location is nice.

Stayed in December 2023

Stairs steep and small but manageable for the agile. Not suitable for people who struggle with stairs.

Cosy house, warm luxurious bath, great location, all amenities needed, super price!

Stayed in January 2023

The property smelt of drains, the shower head was full of Limescale so the water did not flow out correctly. Beds may need checking for bed bugs as my husband was bitten all over

Location of property was very good

Stayed in December 2022

If you have mobility issues, the lift is extremely slow and small.

Quiet area, great location. Less than a mile walk in Amy direction to all of Amsterdam activities. Great restaurant and social areas.

Stayed in October 2022

steep staircase

great decor, well put together - stunning

Stayed in September 2022

did not feel the property was well taken care of. upholstery was stained, kitchen less than clean. site does not advise you are required to pay for linens and did not advise one bedroom was on 3rd floor with VERY steep stairs. Not a place for older adults

good location

Stayed in July 2022

their site said an earlier check in would be possible if the accommodations were available earlier. on our earlier than expected arrival I did try to see if an early check in was possible. it was. for a price. the sooner you wanted to check in, the higher the price. this was absolutely not expected. we were tired from our trip so I did go ahead and pay this unexpected cost. I felt this was a bait and switch tactic. there was no mention anywhere in their site that you could check in early for an unexpected fee only, if it “was available”. I contacted the site and stated this was not mentioned on their online booking site and felt I was misled and asked for a reimbursement. I have waited to write a review in expectation of this reimbursement which sadly never came. so yes. the place is nice they could have left instruction as to how to use the available appliances which would have been easier for us. but the bait and switch with no explanation or answer to my request for reimbursement has left me feeling I need to warn the next chump of this policy

we loved Bruges. Who wouldn’t? the accommodations were nice, and a good location. the interior stairs are steep so keep this in mind when considering for someone who may have difficulty with this as the bedrooms are upstairs. the downstairs has a half bath which helps.

Stayed in April 2022

Not a problem for us but there is no microwave or freezer. The inner courtyard is tiny and not at all somewhere you would want to sit but nice to be able to open the back door and let some air in. As mentioned previously the stairs are incredibly steep so we only went up and down once a day! They creak too so you all need to retire at the same time if any of you are light sleepers..

Location was superb, the beds were amazingly comfortable and the property is perfect for two couples. Loo under the stairs on the ground floor is a great facility. Bath in the first floor bathroom is stunning and the water pressure in both bathrooms is fantastic with lashings of hot water. We really enjoyed relaxing indoors with Belgian beer, wine and nibbles after a hard day’s sightseeing. Third time in Bruges and managed to find a whole host of new things to experience. Second visit to the City we discovered the Christophe Bistro and were thrilled to discover it was just around the corner! Well worth a visit…

Stayed in May 2022

Unfortunately there is a minor drainage problem. The owner made suggestions of things to help but didn’t make any difference. I understand the drainage systems are old and smells can be common in such cities but we have stayed in apartments all over Bruges at the same time of year and never encountered this problem so it’s a shame the owner hasn’t found a solution. Property had been cleaned but a build up of dust on vents, radiators, light covers were not so desirable. Felt like the service used creates a bit of anonymity which perhaps doesn’t make the best service for visitors.

Nice building and the kitchen had good facilities. Plenty of space. Not far to walk to any sights etc. Owners answered promptly and fairly. Good value property. soft quality bedding. Plenty of supplies such as coffee, toiletries and towels provided.

Stayed in December 2021

Steep stairs. No issue, but worth mentioning

Great location beautiful apartment

Stayed in November 2021

The stairs are small and Little slippy… but if you are careful It will be ok (the guesthouse seems to have been puting something Like non-slippy substance on them but must be done again). The sewerage is not smelling that bad that It is saying in the comments, you feel it just a little when are rainy days otherwise It’s no smells.

The position, the furniture, the kitchen (we’ve made our own breakfast every morning, you have all the tools necessary), the rituals little shower gel provided by the guesthouse, the cleaning.

Stayed in May 2022