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  5. Reviews of Hotel Indigo Brussels - City, an IHG Hotel

Reviews of Hotel Indigo Brussels - City, an IHG Hotel 4 stars

Place Charles Rogier 20, Sint-Joost-ten-Node, 1210 Brussels, Belgium

#32 of 195 hotels in Brussels

Guests' Choice

Review score

Based on 2463 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Room a bit small

    Let's start with the breakfast - it was simply fantastic! There was a wide variety of options to choose from. The quality of the food was top-notch, and I particularly enjoyed the fresh made omelette Every staff member I encountered was not only professional but also genuinely friendly and helpful. From the front desk to the dining staff, everyone went above and beyond to ensure that my needs were met and that I had a memorable stay.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    It was between good and excellent.
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 4 nights

    Although our rooms ended up being on the same floor (not very close), that was not the arrangement when we arrived and it to the friendly receptionist a while to organise it

    Location was very good and breakfast was excellent, even if quite pricey. For departure we were allowed to have one of the two rooms for two extra hours without extra cost which was in our case quite convenient.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    great stay - will use again.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    room a bit quirky but well designed, very comfortable. Excellent breakfast selection and staff all exceptionally nice. got sustainability as part of the hotel with water fountains and reusable bottles in the room.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    Hotel Indigo offers a fantastic stay with its prime location near Rogier metro station. The modern and stylish rooms, coupled with excellent service, made our experience truly enjoyable. Highly recommended for anyone visiting Brussels!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleaners left my pajamas on the floor

    Beautiful decor, relaxing atmosphere, efficient and friendly staff, different options for food

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    It was perfect
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We did very late checkin and the staff was soo welcoming and helpful

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    The breakfast was wonderful. The gym was spotless, well lit and well equipped. The room service was great. My room was lovely. The hotel itself is beautiful, clean and smells amazing. Every interaction with Staff was a pleasure. The hotel is located close to the main shopping district and a short walk from the historical centre.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    10
    Perfect stay!
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Breakfast was amazing! Rooms were very nice & clean!

    Stayed in March 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Premium Twin Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Great hotel

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    This was my second time staying at this hotel and both times were amazing. Beautiful decor and inviting environment, fri
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing vibe, friendly and helpful staff

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    We just spent two weeks driving about Europe and this was our favourite hotel.
    • Leisure trip
    • Family with young children
    • Premium King Room with Sofa
    • Stayed 3 nights

    Parking, hotel needed to be more helpful

    Room and decor was excellent

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Amazing I would come again
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    The temperature. Your rooms get too hot I had the ac on and the window open and it was boiling hot still

    Everything and Matthew

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Great location, lovely staff and ambience.
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 1 night

    Atmosphere, decor.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Wonderful Stay
    • Leisure trip
    • Family with young children
    • Premium King Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    The lighting inside the room was not enough (for us) since we are having bright lights at our home :).

    It was Happy and comfortable stay at Hotel Indigo Brussels. It is very near to Metro Station Rogier. It is not far from Amsterdam Central (Grand Place) also. We always took public taxi from Hotel to Central which cost only less than 10 Euro. The staff was well behaved and welcoming.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Quirky.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Bit close to gare Nord, by all accounts not a particularly nice area. However this did not affect my stay at all.

    Great, friendly and helpful staff. Decor was wonderful, loved the piped birdsong and the scents in the corridors. Proximity to metro is great and makes travel so much easier.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Very good location, nearby parking lot (extra cost), very good breakfast and diverse lobby/seating areas, superb staff.

    Stayed in January 2024

  • Reviewed: 10 April 2024

    9.0
    Great trip, friendly staff, clean, great location.
    • Leisure trip
    • Family with young children
    • Premium Twin Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    I did not like the food from the Urban picnic, very bland other than that, that’s my only dislike.

    It was very easy to find after taking the train from the airport. Location was perfect to everything even train. Breakfast was good and staff were very friendly and helpful. Decor was lovey and I love the diffuser sent on the floor. Room was big enough.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Charming
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Narrow between bed and bathroom door, but we managed. Shower door on the bathtub cannot be moved.

    Charming room. Got a bathtub as requested. Nice decorations in all the hotel, cosy hallways, and loved the birdmusic. Delicious and various breakfast.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom is a little small, so may be difficult for a taller/bigger person

    Beautiful interior and very clean facilities. Right outside of a train station, so location is very convenient. Walking distance to shops and groceries.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    10
    When I travel back to Brussels, I will definitely be staying at Hotel Indigo again.
    • Leisure trip
    • Solo traveller
    • Premium Room
    • Stayed 12 nights
    • Submitted via mobile

    The rooms, the decor, the restaurant and bar, the location to the metro, and overall beauty of the hotel. Joshua’s signature drinks are amazing. And Mou will always make you feel welcomed!

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Nice interior design, a clear concept.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Beautiful place, perfect location
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 2 nights
    • Submitted via mobile

    Room cleaning could have received more attention to detail. Cleaning staff did a quick job. Also our coffee cups were not exchanged after use. Minor thing. Bathroom was a tat small.

    Second visit within two months and love this hotel. It’s unique with its interior but also staff are super friendly and helpful. Got to enjoy the cocktails at the bar this time, really good! On a Thursday they have a live DJ. Breakfast is also good, good choice of everything. Was missing berries with my yoghurt but that’s not a fault. I love this hotel and we will return again.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium King Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Centrally located, clean and beautifully decorated.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    lovely two nights spent in brussels, hotel would recommend :)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The location whilst easy to get to everything we needed, the location was a little strange area. perhaps felt a little unsafe if being a little critical.

    The room was lovely and clean, and the staff where so nice! the room was a little small, but had everything we needed and the hotel itself was really nice and had everything we needed for a two night stay.

    Stayed in January 2024

Showing 1 – 25

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