23 Rue 'T Kintstraat, 1000 Brussels, Belgium
#166 of 192 hotels in Brussels
Guests' ChoiceBased on 502 hotel reviews
6.8Cleanliness
6.8
Comfort
6.8
Location
8.5
Facilities
6.6
Staff
8.4
Value for money
7.0
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 November 2022
Marina
United Arab Emiratesthe location is really so good
Stayed in November 2022
Reviewed: 8 November 2022
Serena
IrelandThere was a kettle on the table but no tea bags The chair was a bit outdated The shower hose was not that great
There was a radiator which was handy because the weather was cold It felt like a cosy room and was nice to have a tv
Stayed in November 2022
Reviewed: 8 November 2022
Sylvia
Philippinesthe staff
Stayed in November 2022
Reviewed: 2 November 2022
Jed
PolandNo common space to socialize or eat together.
Excellent location. Clean and quiet rooms.
Stayed in October 2022
Reviewed: 16 October 2022
Eric
GermanyThe bathroom: old, not very clean and actually dangerous, a broken tile in front of the bathtub in my room could cut your feet! Hopefully not all rooms have that issue.
Slept very well, the bed was comfortable, the surroundings and the room were quiet. The staff was very friendly and capable.
Stayed in September 2022
Reviewed: 8 October 2022
Ankurparmar
United KingdomBeds were uncomfortable, toilet was too high
Good location
Stayed in July 2022
Reviewed: 22 September 2022
Flavio
ItalyThe bathroom was a little older and the phono didn't work, and the bathroom door didn't close properly.
I liked the kindness of the staff, the class and beauty of the hotel and the favorable location.
Stayed in September 2022
Reviewed: 3 September 2022
Patricia
United KingdomCleanliness wasn't best
Location
Stayed in August 2022
Reviewed: 26 August 2022
Ruslan
United KingdomThe upkeep of the interior and of the bathroom left something to be desired. I stayed on two unusually hot days in Brussels and with no air conditioning being in the room was quite uncomfortable. Having access to a ventilator and to coolers witrh water would have been good.
The hotel is in excellent location, right next to the heart of the tourist areas in Brussels. The single room that I have booked has enough space and private bathroom and the kettle, which made my stay more comfortable.
Stayed in August 2022
Reviewed: 1 August 2022
William
United KingdomNot really much to dislike, no AC so that would be a bonus
the room was nice and well equipped. About 15 minutes away from each main train station
Stayed in July 2022
Reviewed: 1 August 2022
Tanusree
Swedenno breakfast. small rooms.
location was super. it was within walking distance from Grand place
Stayed in June 2022
Reviewed: 24 July 2022
Lara
Italykindof dirty, towels particularly
huge bed very comfy
Stayed in July 2022
Reviewed: 20 July 2022
Kento
JapanCleanliness. Drain was clogged.
Good location, and quiet area
Stayed in July 2022
Reviewed: 15 July 2022
Dominik
SlovakiaBed was not that comfortable. There was always some noise from other rooms or from hallway. Also the street looks nice and quiet but at the evening every movement and every little sound was heard in the room.
Location was very good. Ratio price/quality was also good.
Stayed in June 2022
Reviewed: 15 July 2022
Ricsan
Belgiumnear in the city
Stayed in July 2022
Reviewed: 13 July 2022
Mauricio
Colombiathe cleanest of the room can improve
the location and the self check in!
Stayed in July 2022
Reviewed: 6 July 2022
Ercankt
Turkeythe floor and bath weren't clean...
Personals are perfect..
Stayed in July 2022
Reviewed: 27 June 2022
Elena
GreeceThe room looked clean but smelled very bad when we entered.
Good location, friendly staff, value for money, comfortable room.
Stayed in May 2022
Reviewed: 27 June 2022
Horia
Canada- the room was a bit dated - no AC, only a fan provided (we got a couple of days of 30 degrees outside, but I suppose that’s not the norm)
- very well located (quiet location, very close to the major attractions) - nice staff - good value for the price
Stayed in June 2022
Reviewed: 24 June 2022
Paula
Chilethe room was small and everything looked like it was about to break. all furniture looked super all and it smelled bad
it was good enough, good price for 3 bed room, and well located
Stayed in June 2022
Reviewed: 17 June 2022
Pascal
Czech RepublicNo breakfast and coffee machine at reception was dusty
Reception was fantastic
Stayed in June 2022
Reviewed: 15 June 2022
Kirill
LithuaniaRather expensive for my taste, but in line with Belgian prices
Very nice and friendly staff, great location.
Stayed in April 2022
Reviewed: 13 June 2022
Alexandra
RomaniaThe shower was way too small.
The room was clean. The location was really good, close to the city center.
Stayed in June 2022
Reviewed: 6 June 2022
Mads
DenmarkRoom was a bit cramped and worn down and the batroom tiny. Cheap furniture and it could have been cleaner
Great location
Stayed in May 2022
Reviewed: 21 May 2022
Marianne
AustraliaBed needs a topper for comfort. : like a plank! Window hard to open/ close.
Reception hours good. Staff friendly. Fridge in room. Clean. Wifi good.
Stayed in May 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content