Reception looks odd, no way to welcome guests. No breakfast facilities.

Clean room

Stayed in May 2024

Kitchen

It was pleasant. Clean stay

Stayed in April 2024

The fridge froze everything except the eggs unless I put them in the bottom drawer.

The location is steps away from the main market square, yet it’s on a side street. My room had a terrace. It was too cold to sit out, but it increased the sense of space and light in the room. This is one of those hotels carved out of some ancient houses, so it’s not an IKEA modern air BnB. Cozy bed, lots of hot water and workable kitchen.

Stayed in April 2024

I didn't tell them what time we were arriving and had to wait till 7.30 pm before the room was ready.

The location

Stayed in April 2024

Perfect location, friendly staff and historical heritage

Stayed in April 2024

Great service! Very cooperative and friendly staff

Stayed in April 2024

Perfect location. Exactly in city centre. Receptionist was very kind man. Helped us with many questions. Big thanks 🤗🤗🤗

Stayed in March 2024

We reserved 2 rooms. While one room had a good bathroom, the other was outdated and uncomfortable, with a broken light socket. Lights had to remain on during the night for kids safety. In both rooms, limited sockets and malfunctioning lights decreased comfort and convenience

Our one-night stay at the hotel was comfortable overall, thanks to friendly staff and a prime location. The rooms were equipped with a good heating system.

Stayed in March 2024

Room smelt like cigarette smoke.

Conveniently located right in the heart of the historic town centre.

Stayed in March 2024

The location is just unbelievable. The room was clean and large but it is a very old building, our room had a “built in bathroom” worked fine but it was weird, it was a plastic bathroom that was put inside the room. I mean the location makes it okay to come back and stay in here, I definitely would :) but it is a very old building so prepare yourself .

Stayed in December 2023

Building is old and not well insulated, so it gets cold quickly. Radiators are provided and can be cranked up, but it might take a bit to get to a comfortable temperature.

Incredible location, super friendly staff, great value for money.

Stayed in March 2024

It was kind of rundown, though that was expected for how cheap it was.

It was in the center of everything, had an elevator, and it was cheap. Loved that the windows opened because the heater was set really high and I couldn’t figure out how to lower the temperature. Staff were nice and the room was safe.

Stayed in February 2024

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Location Staff Cleanliness

Stayed in February 2024

Clean and very comfortable bed. Super clean new bathroom! It was just perfect for what we needed for only one night.

Stayed in January 2024

Excellent location, friendly staff.

Stayed in January 2024

Because of the size it took some time to heat it up. I wish the staff did that before I came. Also the corridors of this hotels look a bit worn out, but the rooms are wonderful. Some rooms also might be a bit loud because of the nightlife.

Location is perfect, I got a suite at the attic and it was really spacious. The interior of the room and the old round windows with stained glass is definitely instagrammable ;-) All the facilities are there and if you don't want a hotel breakfast - you can always go to any caffe within the 15 minute walking radius.

Stayed in January 2024

Room was a bit cold, there are heaters. Walls of room very thin, you will hear everything. Saying this, I would have no problems staying there again as it’s an amazing location for the price.

Amazing location and an amazing price for the stay. Location is just off the main tourist square. Staff were friendly and helpful.

Stayed in January 2024

The beds were very soft, but that’s more a personal preference. The rooms need and overall refurb but it’s still a pleasant stay for a night or 2.

The staff’s friendliness was amazing! It was comfortable and enough for 1 night and it’s incredibly well located!

Stayed in January 2024

NA

Great location, very friendly helpful staff.

Stayed in January 2024

The hotel called me several times before my arrival asking me to provide my credit card details directly to them (I did it during the booking process on booking.com, but they were saying that booking.com doesn't provide them with this info ).

The hotel is right in the center, perfect location if you want to explore the city. Room was clean, bed is comfortable

Stayed in December 2023

There was a sign in the kitchen that said if we didn't do the dishes, there would be a fifteen euro charge. First, I think that is poor service; second, there wasn't a kitchen towel; third, should subsequent guests trust the cleaning ability and thoroughness of the previous guest?

Phenomenal location with access to restaurants, bars, and the beautiful and historic city center of Bruges. The room will do--certainly not fancy--but the location makes up for it.

Stayed in December 2023

Location is fantastic.

Stayed in December 2023

It’s called the Coffee Bean Hotel… but they only have instant coffee powder.

Excellent location.

Stayed in November 2023

A little dark,

Great location. Staff were great. Overall very good place.

Stayed in December 2023