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Reviews of Best Western Terminus Hotel 4 stars

154 Hristo Botev Blvdr , 1202 Sofia, Bulgaria

#67 of 186 hotels in Sofia

Guests' Choice

Review score

Based on 1038 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.3

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 18 May 2024

    8.0
    Great stop gap stay!
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 1 night

    It was only an overnight stay while flying thru the capital but it was absolutely fine.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Very practical hotel to stay for work trip or turist to visit the city.
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very good position. It is two minutes walking on your feet distance from main train station and two minutes from metro. Metro works super and you may arrive with metro very fast and easy to city center and to any part of city. Rooms, bathrooms, and all hotel is very clean. Rooms are quiet. The bed is confortable. Water pressure is good, shower is good. Everything is good about this hotel. The only little thing which I would prefer but this hotel doesn't have, I would prefer restaurant for breakfast to have windows. The restaurant for breakfast is in the basement. It doesn't have windows but it is very clean, with nice colors, and has good artificial light. Good breakfast also, not the best I've seen but it is good. The staff is nice and helpful. Nothing bad to say about this hotel everything was fine, but is is just a normal good hotel, nothing super cool to impress. I think is very practical hotel to stay for work trip or turist to visit the city.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was a bit chaotic despite staff trying to be friendly. Maybe better organisation and planning of how to distribute the food would help.

    Very comfortable bed mattress and pillows. Good public transport connection to the city centre. Friendly staff.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort King Room
    • Stayed 4 nights
    • Submitted via mobile

    Confortable, good location near the railway station

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small car park

    The location was next to the metro station and tram line.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Comfort King Room
    • Stayed 1 night

    No issues, really

    Great hotel in a city center

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    It’s a good option
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like the brakefast. It was ok but not very good

    Close to the subway. Two stations far from downtown. You have the option to buy some wine and snacks to take to your room at night

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    I will repeat it😉
    • Business trip
    • Solo traveller
    • Comfort King Room
    • Stayed 1 night
    • Submitted via mobile

    Best location. 3 minutes walking distance from bus and train station

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    A great base camp for exploring Sofia.
    • Leisure trip
    • Solo traveller
    • Comfort King Room
    • Stayed 4 nights
    • Submitted via mobile

    This isn’t the fault of the property, but there aren’t many restaurants in the area.

    There is a lot to like about this hotel: -The staff is very friendly and helpful. Whenever I had a questions, they were there to help me find solutions. For example, when I was too tired to go out to dinner, the lady at reception showed me how to download an app to order in. -My room was big, bright, and comfortable. It was also impeccably clean. -The bed and pillows were very comfortable. The sheets were soft. -The bath towels were the perfect size. Water pressure was good. -Breakfast was delicious and there were options to fit any taste. The breakfast room ladies were very kind and helpful. -The hotel is great with the little touches: lending umbrellas when it’s raining, complimentary tea and coffee in the lobby, complimentary bottles of water in the room. -The hotel is right next to a metro station, the main bus and train station.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Good clean room, excellent breakfast, convenient for the train station, about 30 minutes walk or two metro stops to the centre

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Great hotel
    • Business trip
    • Family with young children
    • Comfort King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great hotel, very kind staff. Everything was clean, large room with a big bed & workspace. Got stuck in another country while travelling, but they allowed me to move the booking to a new day. Perfect!

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Is a good choice for those looking for a clean, quiet, and affordable place
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The hotel is conveniently located near the central train station and bus terminal. While this is a positive aspect, it's important to be aware that the surrounding area may not be the most welcoming for tourists. We didn't experience any problems ourselves, but it's something to be mindful of.

    The hotel itself was clean and quiet. The breakfast was adequate with a good variety of options. The staff at the reception were helpful and friendly. The city center is not easily accessible on foot, but trams and the metro are right in front of the hotel and provide easy access. The Wi-Fi was fast .

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Nice stay , Nice staff and value for money
    • Leisure trip
    • People with friends
    • Comfort King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast had less options however the options which were there were okay.

    The property was clean , rooms were clean. There is a metro, tram and central station next to the hotel. Staff were polite , helpful and even arranged early breakfast for us.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Free park

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Satisfactoria
    • Leisure trip
    • People with friends
    • Superior Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Limpio - personal amable y servicial

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very comfortable, quiet and extremely clean. Staff were very helpful.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort King Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was really poor

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    I like my stay and definitely will stay again.
    • Leisure trip
    • Group
    • Comfort King Room
    • Stayed 1 night
    • Submitted via mobile

    I like all.

    Hotel in excellent location near bus station train station metro 🚊. Metro is very cheap and very easy to use for less than 1£ where else in the world is price like this no where. In the walking distance from hotel is the Main Street Vitinha with lots is places do eat which is also very convenient. Excellent location very good breakfast in the morning well done for staff who work there.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Recommended
    • Leisure trip
    • Solo traveller
    • Comfort King Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms starting to look a little tired

    Excellent location for the main railway station, friendly staff, good breakfast with good selection, good size rooms and good price for a room.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice quiet location with a tram stop right at the door (didn't notice any noise at night though!). Very friendly and helpful staff made my stay so nice, thank you!

    Stayed in April 2024

  • Reviewed: 24 March 2024

    8.0
    Value of money and good stay
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    None

    The room is spacious and the bed is comfy. I enjoyed my stay in Sofia. The breakfast is pretty good and there is also a parking space beside the hotel and the train station and tram station just outside the hotel which is convenient for us to go to the city.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Great value hotel close to transport options.
    • Leisure trip
    • Solo traveller
    • Comfort King Room
    • Stayed 2 nights

    The location was the main selling point for me - only a few minutes walk from the bus and train stations, and closer again to the local metro station.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Nice location and clean room.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Boring to eat breakfast in the basement without windows.

    Good staff, good room layout. Easy access to city center by tram. And very close, 5 minutes walk, to railway station.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort King Room
    • Stayed 3 nights
    • Submitted via mobile

    Even though it is 15mins away from the actual center with public transport, it is not very central. We couldn’t do anything around there since there was nothing, and we couldn’t walk to the actual center either.

    Friendly staff, decent breakfast, 24h reception, comfortable bed, next to multiple stations (bus, tram, metro)

    Stayed in March 2024

Showing 1 – 25

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