The last day- no clean the room:(

Spa and pools were wonderfull

Stayed in April 2024

- the room has a little old furniture

- the spa

Stayed in March 2024

The last day before we left we asked the receptionist if we could stay and use the outside pools. The answer was no without paying. If you want you could stay before 12.

The SPA, the apartment and breakfast was good.

Stayed in March 2024

The location is not central

SPA and pool are great

Stayed in February 2024

The room was not wide enough, I booked a room with a single king bed, I was placed in a room with two paired twin beds, shaky mattresses, tight sheets, noisy refrigerator, noisy ventilation, problems charging an electric car

Very well maintained SPA hotel with multiple pools and modern sauna, modernly furnished rooms, well prepared food, very good service in the restaurant, friendly staff

Stayed in January 2024

All good.

The food in the restaurant was really good, breakfast was average but for lunch/evening meal where you're actually ordering and paying it was fantastic. Pools are very good.

Stayed in December 2023

Wonderful SPA and very delicious food in the restaurant.

Stayed in December 2023

The price is very high for the life standard of Bulgaria

Spa, restaurant, waitress, DJ

Stayed in December 2023

I had a wonderful experience at Spa Hotel Ezeretz Blagoevgrad, and I highly recommend this place. The rooms were extremely clean and spacious, providing all the comfort I needed for a relaxing night. The breakfast was varied and delicious, and choosing to have dinner at the hotel's restaurant was an excellent decision. The food was served promptly, and the diversity of the menu satisfied my taste buds. The pools were a real highlight, especially those with heated water, adding a special touch to my stay. I also appreciated the included access to the space and facilities offered there, such as the sauna and jacuzzi. The interior courtyard with the pool was beautifully arranged, creating a relaxing and pleasant atmosphere. The prices were reasonable, especially considering the services offered and access to facilities such as the pools and spa. Another remarkable aspect of my experience at Hotel Ezeretz was the flexibility and understanding I received from the staff. Initially, I had a reservation for November 26, but due to unfavorable weather conditions, I faced difficulties reaching the destination. However, the hotel staff proved to be extremely understanding and cooperative. I had the opportunity to change the stay period to December 2 when I returned from Athens, without encountering any problems or additional costs. This flexibility provided me with comfort and safety in planning my trip, highlighting a high level of service and attention to customer needs. I confidently recommend Spa Hotel Ezeretz Blagoevgrad for a relaxing and enjoyable experience, whether you stay for a night or an entire weekend. It is a haven of comfort and hospitality in the area, and I will certainly return with pleasure in the future.

Stayed in November 2023

the breakfast is 4/10 basically it is better not to serve the breakfast !!! They give you 4 types of menu to choose and they bring you a plate that you can not eat ! The quality is poor .... and its not a buffet ! It is better to eat outside ! Not a single bottle of water only tap water !the same with the coffe from a vending machine ! not even a filter coffee ! The price for the room and the status of the hotel is double or triple that you can find in the area depends on the season ! Its not new and not a 4 star hotel !

The renovated black room was ok and its 8/10 . There is a private parking for the car ! The hotel is just for the room nothing else and the free parking !

Stayed in November 2023

Very basic room, distance from city centre

Nice staff, infrastructure for watereadute and welness

Stayed in October 2023

The dark color chosen for the walls really took out all the light from the room. A ceiling lamp would have also been nice, precisely because of that. The hair dryer had a very weak air flow. The hotel is very far away from the center.

The bed was big and comfortable. The toiletries smelled nice, and they offered bathrobes and slipperstoo. There was an extensive spa menu and two pools, so this hotel would be a great choice for relaxing.

Stayed in September 2023

nothing

facilities

Stayed in July 2023

The buffet breakfast was decimated with hot items unavailable or looking tired, the tables were messy with spilt food. Limited outside seating. Having visited a number of times in the past it’s a pity the outside seating is limited if you are a non smoker it’s difficult to avoid the cigarette smoke. Constant loud music around the pool. The hotel allows the public into the pool for a charge, so pool can get busy, and poolside loungers are limited at times.

Excellent pools. Secure parking space. Good food in the evening.

Stayed in July 2023

Nothing specific but overall image of the front desk and rooms look not so good, sort of not appealing to say the least considering the cost which is not low.

Good location, easy to reach. Safe car parking, great outdoor pool, very good restaurant, very good breakfast.

Stayed in August 2023

Clean room, very nice spa and great breakfast buffet.

Stayed in September 2023

The SPA area is nice and well equipped, but, unfortunately, some of the saunas didn't work.

Nice rooms and pools. The staff was friendly and also the restaurant is very good for the dinner and breakfast.

Stayed in August 2023

Isn’t really close to any tourist attractions

Nice hotel with good spa center.

Stayed in September 2023

Good location, private parking. I have stayed there overnight in transit to my vacation place. Nice breakfast.

Stayed in July 2023

It is more a 3 star hotel but a nice location for transit. The price was too high for the offered value.

Clean, big room, nice pool.

Stayed in August 2023

Had dinner which was good, but after breakfast the next day, I had a troubled stomach.

Stayed in June 2023

No jacuzzi Some equipment were not working

The spa, the employees, the parking, the bed was very good

Stayed in July 2023

No insect net at the window.

Outstanding facilities, including indoor spa/swimming pool, herbal sauna. Excellent food in the restaurant. Friendly, helpful, English speaking staff. Secured parking.

Stayed in June 2023

Room

Spa services

Stayed in June 2023